Choose the best answer:
It is too bad, Lam isn’t here. If he ……… here, he ………… what to do.

 

Choose the best answer:
I haven’t been to this gallery before.

Read the following passage and choose the best answer (A, B, C, D):
For many years, scientists have speculated that the cataclysmic impact of an asteroid with the earth was responsible for the demise of the dinosaurs approximately 65 million years ago. Previous discoveries and results have hinted that an asteroid two kilometers in diameter struck the Yucatan peninsula in Eastern Mexico. This impact, stronger than one thousand nuclear explosions, is speculated to have cast a cloud of dust and debris into the atmosphere, covering the entire surface of the earth and blocking out the sun and consequently lowering the surface temperature of the earth. With such a radical change in the earth's environment, scientists believe that over 99% of all animal and plant species were eradicated. Only after millions of years did plants and animals even begin to recover and develop into forms that were better adapted to survive changes in their environment. But, the reign of the dinosaurs had ended and the age of mammals had begun. The crucial link that has held this theory together has been the element iridium. Iridium is not commonly found on either the surface of the earth or inside the crust. It is more commonly found in asteroids or meteorites throughout the solar system. Scientists have hypothesized that after the asteroid impacted the Earth, an even layer of iridium sediment settled over the globe and eventually became part of its surface. The theory, of course, has depended on the discovery of such an existing layer of iridium. Unfortunately, scientists have never been able to offer absolute proof that this asteroid impact ever occurred. Recently, however, a discovery may go a long way toward validating these scientists 'theories. In 1996, a team of marine biologists excavated samples of rock from the Atlantic Ocean just off the cost of Bermuda. Found thousands of meters below the sea, these samples contain iridium similar to those found in the Yucatan peninsula thousands of kilometers away. At first, scientists were skeptical whether the samples were from the same time period. But since carbon dating placed them to 65 million years ago, their doubts were quickly alleviated. Since then many of the other theories for the demise of the dinosaur have been finally laid to rest.
2. According to the passage, approximately how large was the asteroid that scientists believe struck the Earth?

Read the following passage and choose the best answer (A, B, C, D):
In the early decades of the United States, the agrarian movement promoted the farmer  as society’s hero. In the minds of agrarian thinkers and writers, the farmer was a person on whose well-being the health of the new country depended. The period between the Revolution, which ended in 1783, and the Civil War, which ended in 1865, was the age of the farmer in the United States. Agrarian philosophers, represented most eloquently by Thomas Jefferson, celebrated farmers extravagantly for their supposed centrality in a good society, their political virtue, and their Superior morality. And virtually all policy makers, whether they subscribed to the tenets of the philosophy held by Jefferson or not, recognized agriculture as the key component of the American economy. Consequently, government at all levels worked to encourage farmers as a social group and agriculture as economic enterprise.  Both the national and state governments developed transportation infrastructure, building canals, roads, bridges, and railroads, deepening harbors, and removing obstructions from navigable streams. The national government imported plant and animal varieties and launched exploring expeditions into prospective farmlands in the West. In addition, government trade policies facilitated the exporting of agricultural products.  For their part, farmers seemed to meet the social expectations agrarian philosophers had for them, as their broader horizons and greater self-respect, both products of the Revolution, were reflected to some degree in their behavior. Farmers seemed to become more scientific, joining agricultural societies and reading the farm newspapers that sprang up throughout the country. They began using improved implements, tried new crops and pure animal breeds, and became more receptive to modern theories of soil improvement. They also responded to inducements by national and state governments. Farmers streamed to the West, filling frontier lands with stunning rapidity. But farmers responded less to the expectations of agrarians and government inducements than to growing market opportunities. European demand for food from the United States seemed insatiable. War, industrialization, and urbanization all kept demand high in Europe. United States cities and industries grew as well; even industries not directly related to farming thrived because of the market, money, and labor that agriculture provided.
4. Which of the following statements is supported by the information of the passage?

Read the following passage and choose the best answer (A, B, C, D):
Practical experience is a must-have for today’s job seekers. According to Brazen Life’s Huffington Post article titled “Why Gaining Work Experience Is More Important Than Your Education,” many colleges and universities report that students who have completed an internship or gained work experience during their studies have higher rates of getting hired. For example, at Iowa State University, of all students who completed a co-op program to earn a BS in engineering, an astounding 90 percent got jobs after graduation. Why is practical experience so important? There are a number of reasons why you need practical work experience. First, it’s simply the smart thing to do when you’re preparing for a career in a specific field. Let’s say it’s your dream to work as a consultant for an international corporate relocation company because you love international travel and you like organizing things. So you get a part-time job working as an office assistant at a corporate relocation company… and you find out it’s very different from what you expected. In short, you realize this isn’t the job for you-and you can concentrate on finding another job where you can put your passion and skills to work, for example in the tourism industry. Alternatively, you might find out that you enjoy the corporate relocation business. That means you’re gaining invaluable industry experience that will look great on your resumé when you apply for a full-time job.  Second, practical work experience teaches valuable soft skills, such as discipline, perseverance, teamwork, leadership skills, communication skills and problem solving. Employers will look for these in candidates and they’ll want to see proof. If you’ve spent a month as a team leader at Homes for Heroes, the leadership skills, teamwork experience and problem-solving abilities you developed there can add significant value to your candidacy. Third, working helps you build your network and can provide you with contacts in your chosen field. These contacts can be extremely useful when it comes to hearing about job leads and interesting opportunities. In addition, if you’ve impressed someone, he or she might be willing to write you a letter of recommendation for a job or a place in a graduate program.  Finally, the company you’re working for might offer you a position after you’ve graduated. Your employer already knows your skills and abilities, and you’re already acquainted with the company-so it’s a win-win situation! 
7. The word “acquainted” in paragraph 4 is closest in meaning to _______

Read the following passage and choose the best answer (A, B, C, D):
Pick any day in the Piazza del Duomo in the Italian city of Pisa, and you will  undoubtedly spot a bunch of tourists posing for the same photo: hands outstretched towards the cathedral’s conspicuously tilting bell tower, as if they are supporting it with their sheer strength. The so-called Leaning Tower of Pisa is one of the most famous buildings in the world, although maybe not for the reasons its original architects would have wanted.  In 1173, construction began on a white marble bell tower for the cathedral complex in Pisa, located between the Arno and Serchio rivers in Tuscany, central Italy. By the time builders had finished the third of eight planned stories about five years later, the tower’s foundation had begun to settle unevenly on the ground beneath it, a dense mixture of clay, sand and shells. As a result, the structure had begun to tilt visibly toward the south. Shortly after that, war broke out between Pisa and Genoa, another Italian city-state, halting construction for nearly a century. This delay allowed the foundation to settle further, likely prevented the bell tower’s premature collapse.  When construction resumed, chief engineer Giovanni di Simone tried to compensate for the lean by adding extra masonry to the short side, but the additional weight caused the structure to tilt even further. The tower was officially completed around 1370, but its lean only increased over the next six centuries, becoming an integral part of the monument’s quirky appeal. Despite various attempts to reinforce it, Pisa’s tower continued to subside at a rate of some 0.05 inches per year, placing it in increasing danger of collapse. By 1990, it was leaning 5.5 degrees (or some 15 feet) from the perpendicular–the most extreme angle yet. That year, the monument was closed to visitors and the bells removed as engineers started extensive reparations to stabilize it. By siphoning earth from beneath and adding counterweights to the tower’s north end, they were able to reduce the lean to 13.5 feet, or 4.0 degrees from perpendicular. The straightening continued after the tower reopened in 2001, and in 2008 sensors showed the subsiding motion had stopped, after a total improvement of some 19 inches. Engineers now believe the Leaning Tower of Pisa will remain stable for some 200 years, barring an earthquake or other unpredictable disaster. 
2. The word “conspicuously” in paragraph 1 is closest in meaning to _______

Read the following passage and choose the best answer (A, B, C, D):
From their inception, most rural neighborhoods in colonial North America included at least one carpenter, joiner, sawyer, and cooper in woodworking; a weaver and a tailor for clothing production; a tanner, currier, and cordwainer (shoemaker) for fabricating leather objects; and a blacksmith for metalwork. Where stone was the local building material, a mason was sure to appear on the list of people who paid taxes. With only an apprentice as an assistant, the rural artisan provided the neighborhood with common goods from furniture to shoes to farm equipment in exchange for cash or for “goods in kind” from the customer’s field, pasture, or dairy. Sometimes artisans transformed material provided by the customer wove cloth of yam spun at the farm from the wool of the family sheep; made chairs or tables from wood cut in the customer’s own woodlot; produced shoes or leather breeches from cow, deer, or sheepskin tanned on the farm.  Like their farming neighbors, rural artisans were part of an economy seen, by one historian, as “an orchestra conducted by nature.” Some tasks could not be done in the winter, others had to be put off during harvest time, and still others waited on raw materials that were only produced seasonally. As the days grew shorter, shop hours kept pace, since few artisans could afford enough artificial light to continue work when the sun went down.  To the best of their ability, colonial artisans tried to keep their shops as efficient as possible and to regularize their schedules and methods of production for the best return on their investment in time, tools, and materials. While it is pleasant to imagine a woodworker, for example, carefully matching lumber, joining a chest together without resort to nails or glue, and applying all thought and energy to carving beautiful designs on the finished piece, the time required was not justified unless the customer was willing to pay extra for the quality - and few in rural areas were. Artisans, therefore, often found it necessary to employ as many shortcuts and economics as possible while still producing satisfactory products.
7. The word "few" in the passage refers to ____

Rewrite the sentence:
“If I were you, I would go to the doctor.” David said to Claudia.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   The White House, the official home of the United States president, was not built in time for George Washington to live in it. It was begun in 1792 and was ready for its first inhabitants. President and Mrs.John Adams, who moved in on November 1, 1800. When the Adamses moved in, the White House was not yet complete, and the Adamses suffered many inconveniences; for example, the main staircase was incomplete, which hindered movement from floor to floor, and the future laundry yard was merely a pool of mud, so wet laundry was hung in the unfinished East Room to dry. Thomas Jefferson, the third president, improved the comfort of the White House in many respects and added new architectural features such as the terraces on the east and west ends.

   When the British forces burned the White House on August 24, 1814, President Madison was forced to leave.All the remained after the fire was the exterior walls, the interior was completely destroyed. It was not until December of 1817 that the following president, James Monroe, was able to move into a rebuilt residence. Since then, the White House has continued to be modified but has been continuously occupied by each succeeding U.S president.

The word “forces” in line 9 could best be replaced by:

A pilot cannot fly by sight alone. In many conditions, such as flying at night and landing in dense fog, a pilot must use radar, an alternative way of navigating. Since human eyes are not very good at determining speeds of approaching objects, radar can show a pilot how fast nearby planes are moving. The basic principle of radar is exemplified by what happens when one shouts in a cave. The echo of the sounds against the walls helps a person determine the size of the cave. With radar, however, the waves are radio waves instead of sound waves. Radio waves travel at the speed of light, about 300,000 kilometres in one second. A radar set sends out a short burst of radio waves. Then it receives the echoes produced when the waves bounce off objects. By determining the tune it takes for the echoes to return to the radar set, a trained technician can determine the distance between the radar set and other objects. The word "radar" in fact gets its name from the term "radio detection and ranging". "Ranging" is the term for detection of the distance between an object and the radar set. Besides being of critical importance to pilots radar is essential for air traffic control tracking ships at sea, and for tracking weather Systems and storms.

Which of the following would most likely be the topic of the next paragraph?

Rewrite the sentence:
After we had chosen a destination for our holiday, we began preparing for the trip.

Read the following passage and choose the best answer (A, B, C, D):
When Tony Stark dazzled audiences by designing his Iron Man suit by simply picking  up and chucking up holographic virtual gear in mid air instead of being hunched over a computer it was a perfect teaser into the future of gesture-based computing. What’s even more exciting is that most of this technology is already available and is set to go mainstream. Gesture-based computing is interacting with computers through nontraditional interfaces using the body instead of the mouse and the keyboard. It allows users to have no physical contact with a device and yet interact with it just as they would with traditional interfaces. The most widely used of gesture-based computing devices and already a huge commercial success is the Kinect. Thanks to some amazing software that could extrapolate missing body parts and even tell different users apart, it went on to become a hit among gamers looking for the next big thing to enhance their gaming experience. The Kinect works by being able to map a body and produce a digital reproduction of a body’s shape, skeletal outline and even facial details that gives developers access to unlimited possibilities for interfaces and applications.  Another big contender in the gesture computing revolution is the Leap motion. Leap motion takes gesture-based computing to finger precision perfection. It reads gestures within a 8 cubic feet volume and any motion of the hand or fingers can be tracked to 1/100th of a millimeter, heralding exciting possibilities about its use with applications that require a higher degree of accuracy.  Gesture-based computing is now ripe to be a part of gaming, TVs, devices, kiosks, medical, 3D sculpting, engineering, medical professionals, designers, advertisers and even people with physical disabilities.
2. The word “mainstream” in paragraph 1 is closest in meaning to ______

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
Tourism and Heritage Protection Travelling is a great thing to do. It helps us learn about different people and different places. Some people travel because they want to see nature. Others travel because they want to make friends and try great food. Of course, a lot of tourists are interested in traditional culture.
Tourism can be very good for traditional cultures. This is because when people travel to another country, they often want to learn more about that country’s traditions, such as music, food, and history. Therefore, the local people in that country will keep their traditional culture alive. They will wear traditional clothing, and sell traditional food. They will also have shows for tourists. These shows can be dances, concerts, plays, or something else.
Tourism also helps people respect each other. If you understand another culture well, you will probably respect that culture much more. You will probably want to protect that culture as well. However, tourism is not always good for traditional culture. Many people say that tourism creates “fake traditional culture”. This means that the local people wear traditional costumes, and do traditional dances only for tourists, but that is not their real lifestyle. Their real lifestyles are similar to the tourists’ lifestyle. They are just pretending because they want to make money.

What is the main point of the passage?

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
In the USA, the UK and many other countries, a lot of babies were born in the “baby boom” of the late 1940s and 1950s; after that the birth-rate fell. Baby boomers have now retired, or are approaching retirement, and this is causing headaches for many organizations: there are not enough people to succeed their top managers when they retire.
Does your organization have key staff who can’t easily be replaced? A CEO or financial director, perhaps, or a technical expert with knowledge that nobody else in the organization has. If your answer is “yes”, what will happen when they retire, or leave for another company? Will you wait until the last moment before looking for someone to replace them? Or is your organization thinking about likely future changes now, as it should be, and making plans, so that there is likely to be someone ready to replace the person leaving? If the answer is that you are planning ahead, your organization is carrying out succession planning.
Succession planning means looking inside the organization for “high-fliers” - current staff members with the potential to fill key positions - and planning the training, responsibilities and promotion they need, to make them ready when a senior vacancy occurs - which may not be for several years. The company benefits by being able to make an internal promotion when a key person leaves, and in the meantime it benefits by developing the skills of its high-fliers and encouraging them to stay. And the high-fliers benefit, because they achieve their full potential, a career is planned for them within the organization, and they can look forward to a senior post in time.
The training program planned for the high-fliers will help them to develop the leadership skills they need for more senior roles, skills such as planning long-term strategies. A career path is also planned, so that each high-flier moves into a number of different positions over a few years, to gain the experience and know ledge they need.
Sometimes a staff member is chosen as a potential successor to a particular senior manager, but a better method is for organizations to select a number of high-fliers, and prepare them for a range of senior roles. An organization can’t be certain when a particular senior manager will leave. Having a group of people being prepared fee top positions makes it easier to replace someone who leaves unexpectedly, and also means that there are other people available if a high-flier leaves the company.

According to the passage, succession planning is the planning of     .

Read the following passage and choose the best answer (A, B, C, D):
Children’s behaviour has worsened over the past five years, according to a survey of  teachers which found that a fifth thought girls were more likely to cause trouble than boys. The survey, published after teachers at a Lancashire school went on strike over discipline, found low-level disruption, including chatting and “horsing around”, was the biggest problem. Boys were more likely to be physically aggressive while girls tended to ostracise other pupils. The behaviour of boys was more of a challenge than that of girls but the actions of each sex had deteriorated, according to 56.5% of staff surveyed by the Association of Teachers and Lecturers (ATL).  Among male pupils the most challenging behaviour for teachers was physical aggression, such as pushing, spitting, kicking and hitting. A secondary teacher quoted in the survey said boys were usually aggressive with other pupils, while girls tended to call one another names. Teachers criticised a lack of role models in the home. A primary teacher said: “The boys are far more willing to be aggressive to adults, verbally and even physically. There don’t seem to be any parental boundaries set of what is an appropriate way to speak and deal with another adult.” Teachers at Darwen Vale high school, Lancashire, walked out over unruly pupil behaviour this month. They said children challenged them to fights and threatened to film lessons and post them online. The survey of more than 850 teachers, heads and other school staff found that more than 21% thought girls’ behaviour was more challenging than boys, compared with 68% who said male pupils caused more trouble. In schools that have excluded pupils, 57% said more boys and 5% said more girls had been excluded. A department head in a primary school told the survey, carried out in March, that “classes with a majority of boys tend to be louder, less co-operative and harder to teach”. Nearly half of the staff surveyed said boys’ bravado was behind their disruption. For girls, the most likely trigger was a break-up between friends. A primary school teacher from Bedfordshire said: "Boys are generally more physical and their behaviour is more noticeable. Girls often say nasty things, which end up disrupting the lesson just as much as the boys, as other children get upset and can’t focus on their work. They are usually the ones who refuse to comply with instructions." Some staff had noticed girls’ behaviour worsening.” A teaching assistant from Weston-super-Mare said: “Girls are definitely getting more violent, with gangs of girls in school who are getting worse than the gangs of boys.” The ATL annual conference in Liverpool on Monday is due to debate a motion expressing concern at increasing numbers of girls being excluded from secondary school.  Government figures for 2008-9 showed that boys represented 78% of the total number of permanent exclusions from schools in England. This proportion was unchanged from the year before. The ATL general secretary, Mary Bousted, said: "Staff get ground down daily by the chatting and messing around, which disrupts lessons for other pupils and takes the pleasure out of teaching. Even more worrying is the physical aggression, most often among boys but also among some girls, which puts other pupils and staff at risk. Schools need to have firm and consistent discipline policies and work with parents to keep schools and colleges safe places for pupils and staff alike." The education bill, now going through the Commons, will give teachers the right to search pupils for banned items and will remove the requirement to give parents a day’s notice of detention. The education secretary, Michael Gove, said the measures in the bill would “restore discipline” in the classroom.
6. The word “which” in the last paragraph refers to _____________.

Read the following passage and choose the best answer (A, B, C, D):
People have five senses. We have a sense of sight, hearing, smell, touch, and taste. Believe (1) _______ , your sense of smell is very important. Our nose tells us about our environment. When your nose smells something, it sends information to our brain. Smells tell us if there is danger nearby, or if there is something to eat. Of course, these tools were more useful in the past, but they still come (2) _______ today. The things you smell can affect your (3) _______ If you smell something nice, you are more likely to be happy. On the other hand, if you smell something unpleasant, you are more likely to be unhappy. That is (4) _______ there are so many businesses that work to create nice scents. Businesses also work on the best ways to deliver scents to people’s noses. Candles (5) _______. a whole room smell better. Oils and soaps also have health benefits.

Read the passage carefully, then choose the correct answers.

The dramatic growth of the world's population in the twentieth century was on a scale without parallel in human history. Most of this growth had occurred since 1950 and was known as the population 'explosion'. Between 1950 and 1980 the world population increased from 2.5 to over 4 billion, and by the end of the twenty century the figure had risen to about 6.6 billion. Growth of this size cannot continue indefinitely. Recent forecasts suggest that the total population will level out at between 10 and 15 billion in the mid twenty first century. Already there are encouraging signs that the rate of increase in many less developed countries is beginning to slow down.

It is pointed out in the passage that the increase in the world population ______.

Read the following passage and choose the best answer (A, B, C, D):
The International Ecotourism Society (TIES), a non-profit organization committed to promoting sustainable tourism, states that ecotourism unites conservation and communities with sustainable travel. With that being said, they offer six core principles of ecotourism that vacationers should follow: minimize impact, build environmental and cultural awareness and respect, provide positive experiences for both visitors and hosts, provide direct financial benefits for conservation, provide financial benefits and empowerment for local people, and raise sensitivity to host countries’ political, environmental, and social climate. Ecotourism offers the opportunity to help protect and maintain our planet. Beginning with responsible travel, sustainable tourism promotes green practices such as recycling and using organic products. There are also many environmental programs and initiatives made available so that people can get involved with sustainability. For example, in Kenya, tourists can get involved with the Basecamp Foundation, which has a monitoring program for big cats and elephants. These kinds of experiences try to demonstrate the positive impact of tourism and teach tourists about the significance of maintaining the environment. However, the simple act of being a tourist in a fragile, natural area helps a great deal, as the money spent there assists in raising funds to protect those areas for generations. Sustainable tourism supports local communities by allowing their economy to grow. Tourism alone employs a large number of local staff. This in turn empowers communities to fight against poverty and encourages the support of local events, festivals, and organizations. As a result the community and its local businesses thrive.  Not only is ecotourism an environmentally fun experience, but it’s also educational. By embarking on an ecotourism vacation, people gain an awareness and understanding of the social and economic conditions of the place they visit. In addition, vacationers learn to appreciate the area’s environment through conservation and also to respect the culture of the local people. While tourists are normally unaware of a country’s poverty or ill conditions, ecotourism strives to expose tourists to the realities of these areas. Ecotourism is a new holiday experience that mixes together vacation fun with conservation and education. Sustainable tourism creates environmentally aware individuals and helps develop their appreciation of nature and local culture. Not only do vacationers go home with new knowledge, but also a worthwhile experience.  
6. According to paragraph 4, what is the benefit of green travel being presented?

Read the following passage and choose the best answer (A, B, C, D):
In 1903 the members of the governing board of the University of Washington in  Seattle engaged a firm of landscape architects, specialists in the design of outdoor environments - Olmsted Brothers of Brookline, Massachusetts - to advise them on an appropriate layout for the university grounds. The plan impressed the university officials, and in time many of its recommendations were implemented. City officials in Seattle, the largest city in the northwestern United States, were also impressed, for they employed the same organization to study Seattle’s public park needs. John Olmsted did the investigation and subsequent report on Seattle’s parks. He and his brothers believed that parks should be adapted to the local topography, utilize the area’s trees and shrubs, and be available to the entire community. They especially emphasized the need for natural, serene settings where hurried urban dwellers could periodically escape from the city. The essence of the Olmsted park plan was to develop a continuous driveway, twenty miles long, that would tie together a whole series of parks, playgrounds, and parkways. There would be local parks and squares too, but all of this was meant to supplement the major driveway, which was to remain the unifying factor for the entire system. In November of 1903 the city council of Seattle adopted the Olmsted Report, and it automatically became the master plan for the city’s park system. Prior to this report, Seattle’s park development was very limited and funding meager. All this changed after the report. Between 1907 and 1913, city voters approved special funding measures amounting to $4,000,000. With such unparalleled sums at their disposal, with the Olmsted guidelines to follow, and with the added incentive of wanting to have the city at its best for the AlaskaYukon-Pacific Exposition of 1909, the Parks Board bought aggressively. By 1913 Seattle had 25 parks amounting to 1,400 acres, as well as 400 acres in playgrounds, pathways, boulevards, and triangles. More lands would be added in the future, but for all practical purposes it was the great land surge of 1907-1913 that established Seattle’s park system
2. The word "engaged” in paragraph 1 is closest in meaning to ____

BODY LANGUAGE AND CULTURAL DIFFERENCES
The body language people use often communicates more about their feelings than the words they are saying. We use body movements, hand gestures, facial expressions, and changes in our voice to communicate with each other. Although some body language is universal, many gestures are culturally specific and may mean different things in different countries. 
If you want to give someone the nod in Bulgaria, you have to nod your head to say no and shake it to say yes – the exact opposite of what we do! In Belgium, pointing with your index finger or snapping your fingers at someone is very rude. 
In France, you shouldn't rest your feet on tables or chairs. Speaking to someone with your hands in your pockets will only make matters worse. In the Middle East, you should never show the soles of your feet or shoes to others as it will be seen as a grave insult. When eating, only use your right hand because they use their left hands when going to the bathroom. 
In Bangladesh, the 'thumbs-up' is a rude sign. In Myanmar, people greet each other by clapping, and in India, whistling in public is considered rude.
In Japan, you should not blow your nose in public, but you can burp at the end of a meal to show that you have enjoyed it. The 'OK' sign (thumb and index finger forming a circle) means 'everything is good' in the West, but in China it means nothing or zero. In Japan, it means money, and in the Middle East, it is a rude gesture.

The word “others” in paragraph 3 refers to __________.

Choose the word or phrase  A, B, C or D that best fits the blank space in the following passage:

"Face-to-face conversation is a two-way process: you speak to me, I reply to you and so on. Two-way (1)….. depends on having a coding System that is understood by both (2)….. and receiver, and an agreed convention about (3)…. the beginning and end of the (4)… . In speech, the coding System is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to (5)…. . In fact, the (6)…..that people use in conversations and meetings are often non- verbal. For example, lowering the pitch of voice may mean the end of a sentence; a Sharp intake of breath may signal the desire to (7)….. , catching the chairman’s (8)…. may indicate the desire to speak in a formal setting like a (9)….. , a clenched fist may indicate anger. When these (10)….. signals are not possible, more formal signals may be needed."

5. In speech, the coding System is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to (5)…. .