Choose the best answer:
 Look! The dog _______ after the boy.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Less than a year ago marketing director, David Smith, 33 was behaving like a secet agent. He used to secretly taped all his conversations, he refused to sign his name and he would ask his secretary to check all his emails. Anything he wrote was photocopied and kept as “evidence”. But David isn’t mad, or even mildly eccertric. He suffers from ‘resposibility OCD’, one of more common form of obsessive compulsive disorder, or OCD, as it is usually known.
OCD is now recognized as the second most prevalent mental-health problem, after depression – and the number of reported cases is soaring. Experts estimate that 2% - 3% of the population suffer from the full-blown syndrome, with as many as one in five suffering from a milder form.
OCD sufferers are tortured by obsessional thoughts, such as worrying that their hands are contaminated by germs. The terrible anxiety is only relieved by performing a particular set of behaviours. Unfortunately, any sense of relief is short-lived, which is why the behaviour must be repeated again and again. OCD sufferers know their behavior is irrational, yet feel powerless to stop.
Common treatments are either antidepressants or behavioral therapy with a psychologist, but only 60% of patients show some improvement. However, a new treatment from America is bringing fresh hope to sufferers.
One of the OCD gurus and neuropsychiatrists, Jeffrey Schwartz, has designed the Four Steps program which employs meditation teachniques with the aim of teaching sufferers to manage their symptoms by themselves. “The goal is to learn to override false brain messages”, explains Schwartz.
There are different theories about what causes the disorder. Most experts recognize a genetic element that can be triggered by a stressful event. Schwartz believes that the OCD ‘worry circuit’ is a
direct result of faulty brain chemistry. ‘When someone experiences an OCD thought, one part of the brain knows quite clearly that the hand are not dirty’, explains Schwartz ‘Some part of the brain is standing apart from the symptoms, reflecting on the sheer bizarreness of it all. The objective is to harness this impartial spectator so that patients can use this healthy part of their brain to resist the compulsions.’
David Smith is delighted with the results of Schwartz’s treatment. ‘Now I can sign cheques without a problem’, he says brightly. ‘And I don’t photocopy them either. OCD used to feel like a huge stigma, but I don’t feel handicapped by it any more. You just deal with it.’

Jeffrey Schwartz believes that OCD is caused by .

A.     B. 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Because an increasing number of people are opting to work outside the traditional office, notebook PCs are becoming more and more popular. However, you should know that notebook PCs aren't for everyone. As  you (6)........ up the pros and cons of your desktop PC with a new system, you should bear (7)...........mind that you may get better profit for your money by investing in a faster, more powerful desktop PC.
Portability comes at a price. Leave your laptop unattended for any length of time in any sort of public place and you will quickly discover that it has been stolen. You could even lose it without any intentional neglect on your area; laptops (and all the business and personal information they  contain)  are easy (8)..... for skilled thieves. So, yes, there are definitely serious security issues. Also, if you are prone to tossing your laptop around as you do your purse, workout bag or umbrella, you'll probably break it before you get your money's worth. Guarantees are getting better and longer, but they still won‘t cover a simple slip, let alone (9)........ carelessness. So, before you (10) ........ out to get yourself the latest technological appliance, think long and hard as to whether a notebook PC is really suitable for you.
(10)..............................

Choose the correct answer  A, B, C or D to the blank space in the following passage:

"If you want to (1)…… your best in an exam, you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes. During revision time, you (3)….. take some time off to go for a walk or play your (4)…..  sport. It is a mistake to (5)….. up all physical activity. Exercise can (6)…. you to relax. You should (7)….  at least twenty minutes doing something different every day. Parents don’t like it when their teenage children spend (8)…..  on the phone, but, in fact, (9)…. to a friend is very good for you; parents think that children are (10)…. time and money; but research says talking to friends gives you a chance to relax, and this will make the time you spend studying more effective."

8. Parents don’t like it when their teenage children spend (8)…..  on the phone,

Please note that an advertisement will be placed in this Wednesday’s newspaper regarding a new position at the Central  City  Museum. After the---143--- of Bloom Outside the Box, our recent exhibition showcasing the artwork of local sculptor Leanne Bloom, the museum board has decided to allocate a new position dedicated to creating new quarterly exhibitions. The position title is Special Exhibitions    Curator. The successful applicant---144--- work on January 2.---145---. Proven knowledge of local and regional artists is preferred. ---146--- museum staff are encouraged to apply. Please contact Liliana Wells at extension 449 with questions.

144......

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
It was a Monday morning in the office and, as usual, everyone was busy sorting through their mail before starting work. The other staff had (1)........... that Nicky , one of the computer operators, had been (2)......... rather miserable recently and they wondered what  might  have been happened to  make her so (3)........ . Suddenly Nicky accidentally knocked over a cup of coffee. As she was clearing up the mess, the girl sitting next to her happened to glance at Nicky's right hand. There was a large swelling at the wrist. "What on earth have you (4)........  to yourself? Does it hurt?"  asked the girl. " Yes, it does. I think I've injured it using the computer", replied Nicky. " I think you'd better go and let the doctor (5)............  it", said the girl. " Let's hope there's no permanent  damage to your hand" .

(5)...................................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
In America, when dining, people consider it rude for a guest or dining partner to belch or burp, eat with an open mouth, smack, or lick your fingers. Napkins, generally provided are available at every meal and should be placed in one's lap and then used throughout the meal to   clean one's fingers and mouth.
It is acceptable to refuse additional servings of food by saying "No, thank you" and the host  or hostess will not be insulted if you do so. Similarly, if you leave a small amount of uneaten food on your plate at a restaurant or in a home, it is not considered an insult. If you eat everything on the plate, a host or hostess may possibly feel that they have not prepared enough food and might be embarrassed. People in the United States serve and eat food with either hand, but never take food from a communal serving dish with their hands. Generally, a serving utensil is used.
Americans typically use forks, spoons and knives to eat, but there are some types of foods that   are acceptable to eat with one's fingers, like sandwiches or pizza. When in doubt, look to see what others are doing. In formal dining situations, if you wonder whether or not it is acceptable to begin eating, you should wait until the oldest woman (or oldest man if no  women  are  present) begins to eat. When  eating, do not pick up the bowl or plate from the table to hold underneath your mouth, Even noodles, soup, and rice are eaten with the plate or bowl remaining on the table. When consuming soup and hot liquids, it is considered impolite to slurp - do not do this. When consuming noodles, twirl them around your fork and then put it in your mouth.
If you are a man taking out a woman for dinner, you are almost always expected to pay. This is for the woman to gauge your intentions and interest with her. For example, taking a woman for coffee, versus tacos, versus a fancy dinner, versus for drinks at 11:30pm, all signal many different things to them. So, the date is a -test- of many. Paying is just as important as where you take her, and how late. So, don't assume she is just trying to get a "free meal". Most girls aren't. Also, if you are going out with a friend to eat, almost always, the bill is expected to be split in half, or each person pays for themselves.
If you are eating in a restaurant, you will be expected to add a 15 to 20 % tip for the server to  your bill. In America, wait staff might occasionally stop by your table to ask how your meal is, which is considered good service. They will also bring you your check when it seems reasonable that you are finished with your meal, however this is not necessarily an indication that you must leave right away (Do not be too embarrassed to ask for the check either waiters and waitresses cannot read minds.) Take your time to finish your meal, and unless there is a line of people waiting at the door, it is not considered  rude to linger at your table for as long as you like.

The word "linger" in the last paragraph is closest in meaning to    _.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
By adopting a few simple techniques, parents who read to their children can considerably increase their children’s language development. It is surprising, but true. How parents talk to their children makes a big difference in the children’s language development. If a parent encourages the child to actively respond to what the parent is reading, the child’s language skills increase.
A study was done with two or three-year-old children and their parents. Half of the thirty children participants were in the experimental study; the other half acted as the control group. In the experimental group, the parents were given a two-hour training session in which they were taught to ask open-ended questions rather than yes-no questions. For example, the parent should ask, “What is the doggy doing?” rather than, “Is the doggy running away?” Experimental parents were also instructed how to expand on their children’s answer, how to suggest alternative possibilities, and how to praise correct answers.
At the beginning of the study, the children did not differ on levels of language development, but at the end of one month, the children in the experimental group were 5.5 months ahead of the control group on a test of verbal expression and vocabulary. Nine months later, the children in the experimental group still showed an advance of 6 months over the children in the control group.

During the training session, experimental parents were taught to     .

Choose the best answer:
I think in the future many people will prefer ____________ by using social media.
 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Generally, in order to be preserved in the fossil record, organisms must possess hard body parts such as shells or bones. Soft, fleshy structures are quickly destroyed by predators or decayed by bacteria. Even hard parts left on the surface for any length of time will be destroyed, therefore, organisms must be buried rapidly to escape destruction by the elements and to be protected against agents of weathering and erosion. Marine organisms thus are better candidates for fossilization than those living on the land because the ocean is typical the site of sedimentation, whereas the land is largely the site of erosion. The beds of ancient lakes were also excellent sites for rapid burial of skeletal remains of freshwater organisms and skeletons of other animals, including those of early humans, Ancient swaps were  particularly plentiful with prolific growths of vegetation, which fossilized in abundance. Many animals became trapped in bogs overgrown by vegetation. The environment of the swaps kept bacterial decay to a minimum, which greatly aided in the preservation of plants and animals. The rapidly accumulating sediments in flood plains, deltas, and stream channels buried freshwater organisms, along with other plants and animals that happened to fall into the water.
Only a small traction of all the organisms that have ever lived are preserved as fossils. Normally, the remains of a plant or animal are completely destroyed through predation and decay. Although it seems that fossilization is common for some organisms, for others it is almost impossible. For the most part of, the remains of organisms are recycled in the earth, which is fortunate because otherwise soil and water would soon became depleted of essential nutrients. Also, most of the fossils exposed on Earth’s surface are destroyed by weathering processes. This make for an incomplete fossil record with poor or no representation of certain species. The best fossils are those composed of that form the vast majority of unaltered fossils. Calcite and aragonite also contributed to a substantial number of fossils of certain organisms.

According to the passage, an organisms without hard body parts     

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Life originated in the early seas less than a billion years after the Earth was formed. Yet another three billions years were to pass before the first plants and animals appeared on the continents. Life's transition from the sea to the land was perhaps as much of an evolutionary challenge as was the genesis of life.
What forms of life were able to make such a drastic change in lifestyle? The traditional view of the first terrestrial organisms is based on megafossils - relatively large specimens of essential whole plants and animals. Vascular plants, related to modern seed plants and ferns, left the first comprehensive megafossil record. Because of this, it has been commonly assumed that the sequence of terrestrialization reflected the evolution of 10 modern terrestrial ecosystems. In this view, primitive vascular plants first colonized the margins of continental waters, followed by animals that fed on the plants, and lastly by the animals that preyed on the plant-eaters. Moreover, the megafossils suggest that terrestrial life appeared and diversified explosively near the boundary between the Silurian and the Devonian periods, a little more than 400 million years ago.
Recently, however, paleontologists have been taking a closer look at sediments below this Silurian- Devonian geological boundary. It turns out that some fossils can be extracted from these sediments by putting the rock in an acid bath. The technique has uncovered new evidence from sediments that were deposited near the shores of the ancient oceans - plant microfossils and microscopic pieces of small animals. In many instances, the specimens are less than one-tenth of a millimeter in diameter. Although they were entombed in the rocks for hundreds of millions of years, many of the fossils consist of the organic remains of the organism.
These discovered fossils have not only revealed the existence ofpreviously unknown organisms, but have also pushed back these dates for the invasion of land by multicellular organisms. Our view about the nature of the early plants and animal communities are now being revised. And with those revisions come new speculations about the first terrestrial life-forms.

Which of the following resulted from the discovery of microscopic fossils?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
If you ask any Vietnamese girl right now who she has a crush on, chances are you will encounter the name of the 20-year-old goalkeeper who plays for Vietnam national team. Bui Tien Dung made a name for himself in the AFC U23 Championship where he accurately blocked opponents' shots time after time and saved Vietnam’s chance at the championship in the process. Bui Tien Dung was born on February 28th, 1997 in a poor farming family in Thanh Hoa Province. Dung has loved soccer since he was a kid, but his family was so poor that they could not even
afford a plastic soccer ball for him and his brother. The Bui brothers had to resort to playing with balls made from scrap papers and old grapefruits.
Dung's parents recognized the brothers' passion for football and used the little money they had to support their sons' early training. When a big football club in the city announced a recruitment event, Dung convinced his younger brother to go to the tryout. He passed on the opportunity knowing that his parents could not afford to have both their sons gone to city.
While his younger brother training in the city, Dung's local training center went bankrupted and abruptly ended Dung's football career. For a year, instead of kicking balls, the young man worked as a construction worker to support his parents. He seemingly gave up on football.
Fate finally smiled on Dung when a football coach rediscovered him and sent him to train with a local football team. Reentering the football field, Dung wanted to play in a defense position but he was pushed to goalkeeping because of his height. At first, Dung was unhappy about his new position, but his parents advised him to follow and make the best out of it. And Dung did.
The young goalkeeper trained hard for his new position and patiently climbed up the ranks the following years. Through hard work, he was named the best goalkeeper of Vietnam's U19 division. Those who have worked with Dung described him as a likable young man. He is very respectful to others and speaks very little. However, when the gloves are on, the nice young man transforms into a fierce competitor and an unyielding goalkeeper.
At AFC U23 Championship, Dung finally reunited with his brother on the field. They fought battle after battle together with other amazing players on the team and helped Vietnam made history for Southeast Asian football.
Even though Vietnam came short of winning the championship, Dung and his teammates are already heroes and legends in the heart of Vietnamese people. They played fairly and lost with glory and grace.

How is Bui Tien Dung in the field described?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Less than a year ago marketing director, David Smith, 33 was behaving like a secet agent. He used to secretly taped all his conversations, he refused to sign his name and he would ask his secretary to check all his emails. Anything he wrote was photocopied and kept as “evidence”. But David isn’t mad, or even mildly eccertric. He suffers from ‘resposibility OCD’, one of more common form of obsessive compulsive disorder, or OCD, as it is usually known.
OCD is now recognized as the second most prevalent mental-health problem, after depression – and the number of reported cases is soaring. Experts estimate that 2% - 3% of the population suffer from the full-blown syndrome, with as many as one in five suffering from a milder form.
OCD sufferers are tortured by obsessional thoughts, such as worrying that their hands are contaminated by germs. The terrible anxiety is only relieved by performing a particular set of behaviours. Unfortunately, any sense of relief is short-lived, which is why the behaviour must be repeated again and again. OCD sufferers know their behavior is irrational, yet feel powerless to stop.
Common treatments are either antidepressants or behavioral therapy with a psychologist, but only 60% of patients show some improvement. However, a new treatment from America is bringing fresh hope to sufferers.
One of the OCD gurus and neuropsychiatrists, Jeffrey Schwartz, has designed the Four Steps program which employs meditation teachniques with the aim of teaching sufferers to manage their symptoms by themselves. “The goal is to learn to override false brain messages”, explains Schwartz.
There are different theories about what causes the disorder. Most experts recognize a genetic element that can be triggered by a stressful event. Schwartz believes that the OCD ‘worry circuit’ is a
direct result of faulty brain chemistry. ‘When someone experiences an OCD thought, one part of the brain knows quite clearly that the hand are not dirty’, explains Schwartz ‘Some part of the brain is standing apart from the symptoms, reflecting on the sheer bizarreness of it all. The objective is to harness this impartial spectator so that patients can use this healthy part of their brain to resist the compulsions.’
David Smith is delighted with the results of Schwartz’s treatment. ‘Now I can sign cheques without a problem’, he says brightly. ‘And I don’t photocopy them either. OCD used to feel like a huge stigma, but I don’t feel handicapped by it any more. You just deal with it.’

What is the word “mildly” in paragraph 1 closest in meaning to?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The concept of obtaining fresh water from iceberg that is towed to populated areas and arid regions of the world was once treated as a joke more appropriate to cartoons than real life. But now it is being considered quite seriously by many nations, especially since scientists have warned that the human race will outgrow its fresh water supply faster than it runs out of food. Glaciers are a possible source of fresh water that has been overlooked until recently. (A)
Three-quarters of the Earth's fresh water supply is still tied up in glacial ice, a reservoir of untapped fresh water so immense that it could sustain all the rivers of the world for 1,000 years. Floating on the oceans every year are 7,659 trillion metric tons of ice encased in 10,000 icebergs that break away from the polar ice caps, more than ninety percent of them from Antarctica. (B)
Huge glaciers that stretch over the shallow continental shelf give birth to icebergs throughout the year. Icebergs are not like sea ice, which is formed when the sea itself freezes; rather, they are formed entirely on land, breaking off when glaciers spread over the sea. As they drift away from the polar region, icebergs sometimes move mysteriously in a direction opposite to the wind, pulled by subsurface  currents. Because they melt more slowly than smaller pieces of ice, icebergs have been known to drift as far north as 35 degrees south of the equator in the Atlantic Ocean. (C)
The difficulty arises in other technical matters, such as the prevention of rapid melting in warmer climates and the funneling of fresh water to shore in great volume. But even if the icebergs lost half of their volume in towing, the water they could provide would be far cheaper than that produced by desalination, or removing salt from water. (D)

Which is the best place where the following sentence will most properly fit?

“To corral them and steer them to parts of the world where they are needed would not be too difficult.”

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
A number of factors related to the voice reveal the personality of the speaker. The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. Aperson conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person’s tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them.Here the participant’s tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer’s skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication. Second, the voice gives psychological clues to a person’s self-image, perception of others, and emotional health. Self- image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front. How a speaker perceives the listener’s receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.

According to the passage, what does a constricted and harsh voice indicate?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   For centuries, time was measured by the position of the sun with the use of sundials. Noon was recognized when the sun was the highest in the sky, and cities would set their clock by this apparent solar time, even though some cities would often be on a slightly different time. Daylight Saving Time (DST), sometimes called summer time, was instituted to make better use of daylight. Thus, clocks are set forward one hour in the spring to move an hour of daylight from the morning to the evening and then set back one hour in the fall to return to normal daylight.

   Benjamin Franklin first conceived the idea of daylight saving during his tenure as an American delegate in Paris in 1984 and wrote about it extensively in his essay, "An Economical Project." It is said that Franklin awoke early one morning and was surprised to see the sunlight at such an hour. Always the economist, Franklin believed the practice of moving the time could save on the use of candlelight, as candles were expensive at the time.

   In England, builder William Willett (1857–1915) became a strong supporter for Daylight Saving Time upon noticing blinds of many houses were closed on an early sunny morning. Willet believed everyone, including himself, would appreciate longer hours of light in the evenings. In 1909, Sir Robert Pearce introduced a bill in the House of Commons to make it obligatory to adjust the clocks. A bill was drafted and introduced into Parliament several times but met with great opposition, mostly from farmers. Eventually, in 1925, it was decided that summer time should begin on the day following the third Saturday in April and close after the first Saturday in October.

   The U.S. Congress passed the Standard Time Act of 1918 to establish standard time and preserve and set Daylight Saving Time across the continent. This act also devised five time zones throughout the United States: Eastern, Central, Mountain, Pacific, and Alaska. The first time zone was set on "the mean astronomical time of the seventy-fifth degree of longitude west from Greenwich" (England). In 1919, this act was repealed.

   President Roosevelt established year-round Daylight Saving Time (also called War Time) from 1942–1945. However, after this period, each state adopted its own DST, which proved to be disconcerting to television and radio broadcasting and transportation. In 1966, President Lyndon Johnson created the Department of Transportation and signed the Uniform Time Act. As a result, the Department of Transportation was given the responsibility for the time laws. During the oil embargo and energy crisis of the 1970s, President Richard Nixon extended DST through the Daylight Saving Time Energy Act of 1973 to conserve energy further. This law was modified in 1986, and Daylight Saving Time was reset to begin on the first Sunday in April (to spring ahead) and end on the last Sunday in October (to fall back).

The word “it” in paragraph 2 refers to

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Generally, in order to be preserved in the fossil record, organisms must possess hard body parts such as shells or bones. Soft, fleshy structures are quickly destroyed by predators or decayed by bacteria. Even hard parts left on the surface for any length of time will be destroyed, therefore, organisms must be buried rapidly to escape destruction by the elements and to be protected against agents of weathering and erosion. Marine organisms thus are better candidates for fossilization than those living on the land because the ocean is typical the site of sedimentation, whereas the land is largely the site of erosion. The beds of ancient lakes were also excellent sites for rapid burial of skeletal remains of freshwater organisms and skeletons of other animals, including those of early humans, Ancient swaps were  particularly plentiful with prolific growths of vegetation, which fossilized in abundance. Many animals became trapped in bogs overgrown by vegetation. The environment of the swaps kept bacterial decay to a minimum, which greatly aided in the preservation of plants and animals. The rapidly accumulating sediments in flood plains, deltas, and stream channels buried freshwater organisms, along with other plants and animals that happened to fall into the water.
Only a small traction of all the organisms that have ever lived are preserved as fossils. Normally, the remains of a plant or animal are completely destroyed through predation and decay. Although it seems that fossilization is common for some organisms, for others it is almost impossible. For the most part of, the remains of organisms are recycled in the earth, which is fortunate because otherwise soil and water would soon became depleted of essential nutrients. Also, most of the fossils exposed on Earth’s surface are destroyed by weathering processes. This make for an incomplete fossil record with poor or no representation of certain species. The best fossils are those composed of that form the vast majority of unaltered fossils. Calcite and aragonite also contributed to a substantial number of fossils of certain organisms.

It can be inferred that flood plains, deltas, and stream channels are similar in which of the following ways?

First, the site is not as ---143--- as it should be. We recommend updating its appearance and adding information that meets the demands of today’s tourists. Note also that your organization’s logo is not used consistently ---144--- your Web site.
You should also consider supplementing the imagery used to promote the city. 145---. We therefore recommend uploading some professionally made videos featuring the various attractions Brookside has to offer. ---146---, we suggest adding a page to the Web site that allows residents and visitors to upload their own photos and videos of city attractions.

145....................

Conference Room 120 can be booked for meetings and conference calls. First, make a reservation request online at www.gzpoffice.com/confroom. When your request ---135---, the system automatically checks for availability. Your request will be accepted if no other event is scheduled at that time. The system will then immediately send you an e-mail message to ---136--- your reservation. However, if another meeting is scheduled that conflicts with yours, you will be notified that the request has been declined.
---137---. It is therefore ---138--- that you schedule your will event well ahead of time. This way, if a given time slot is already reserved, you will be able to reschedule your meeting.

136.............

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
U.N. diplomats abandoned efforts to draft a treaty that would outlaw human cloning. They will likely settle for a weaker statement, and won’t seek a widespread ban, officials said. The debate began when Italy introduced a document into the UN. to stop any attempt at cloning human life. The Belgians objected to the use of the term “human life” in the document, because they feared it would put a stop to all forms of human cloning.
[1] There is near universal support among the United Nations’ 191 members for a ban on reproductive cloning-creating cloned babies. [2] Many countries have wrestled over whether to allow cloning for stem cell and other types of research. [3] Indeed, many researchers believe that stem cells could be used to repair nerve tissue or cure diseases, including Alzheimer’s. [4] Stem cells are taken from embryos and cloned, but extracting these cells kills the embryo. Opponents say that this is equal to murder.

The phrase “universal support” means     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
HOW TO AVOID MISCOMMUNICATION IN THE WORKPLACE
As a small-business owner, you can avoid many problems simply by improving communication in your office. By clarifying everyone's expectations and roles, you'll help to (46)............ greater trust and increase productivity among employees. Here are a few tips for doing so.
Practice active listening. The art of active listening includes (47)........ close attention to what another person is saying, then paraphrasing what you've heard and repeating it back. Concentrate (48)............ the conversation at hand and avoid unwanted interruptions (cell phone calls, others walking into your office, etc.). Take note of how your own experience and values may color your perception.
Pay attention to non-verbal cues. We don't communicate with words alone. Every conversation comes with a host of non-verbal cues -  facial  expressions,  body language,  etc.  -  that  may (49)......... contradict  what  we're saying.  Before addressing a staff member or (50).............. a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." Be consistent throughout. Be clear and to the point. Don't cloud instructions or requests with irrelevant details, such as problems with past projects or issues with long-departed personnel. State what you need and what you expect. Ask, "Does anyone have any questions?" Demonstrate that you prefer questions up-front as opposed to misinterpretation later on.

(47).....................