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The outstanding .......... from our customers helped to ensure that Ms. Bayern would stay with the company

Read the following passage and Mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 31 to 35.

                                                                                               WAYS TO IMPROVE YOUR MEMORY

A good memory is often seen as something that comes naturally, and a bad memory as something that cannot be changed, but actually (31)_________is a lot that you can do to improve your memory.

We all remember the things we are interested in and forget the ones that bore us. This no doubt explains the reason (32)_________schoolboys remember football results effortlessly but struggle with dates from their history lessons! Take an active interest in what you want to remember, and focus on it (33)_________. One way to make yourself more interested is to ask questions - the more the better!

Physical exercise is also important for your memory, because it increases your heart (34)_________  and sends more oxygen to your brain, and that makes your memory work better. Exercise also reduces stress, which is very bad for the memory.

The old saying that —eating fish makes you brainy— may be true after all. Scientists have discovered that the fats (35)_________in fish like tuna, sardines and salmon — as well as in olive oil — help to improve the memory. Vitamin-rich fruits such as oranges, strawberries and red grapes are all good brain food, too.

(32)...........

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The company thought the shipment ...... in time for the holiday shipping season

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Is there any significant difference ____________ quality between these two items?

For Jean, having a happy family  _____ having heaven in her heart and angels in her life

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Sightseers may be a little ____________________ by the crowds and noise

- Have you been waiting here long?

- " ............................ "     

Mark the letter A, B, C, or D on your answer sheet to indicate the word(s) CLOSEST in meaning to the underlined word(s) in each of the following questions:

Since the death of Laura's father, her mother has become a breadwinner to support the family.

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''How  do you  like your  steak  done?''_''             ."

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Though she had gotten her license last year, the father was _____________ to let his daughter drive.

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At first, Polly and Luna didn't ________very well, but now they are great friends

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_____ Daily Dogs targets its advertising campaign to pet owners, it could be headed for Chapter 11 bankruptcy

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The payments on new houses should _______ within 10 days of the date of the contract

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The ------- of 21 tools ordered will be delivered to the Abby Street warehouse this afternoon

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A new _________________ of the security forces has just been appointed.

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How long it ________________ you to get to the library?

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The tomatoes we ate at their house were home- ________

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“You always __________ mistakes, you need _____________the instructions more carefully.”

She got up late and rushed to the bus stop.

Without your help, I  ________  the technical problem with my computer the other day

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Recent graduates often find it a challenge to communicate…….lessqualified but more experienced workers