Choose the item among A, B, C or D that best answers the question about the passage:

"Ann Whitney, a student at Colorado University, first had a problem taking tests when she began college. “I was always well prepared for my tests. Sometimes I studied for weeks before a test. Yet I would go into taking the test, only to find I couldn’t answer the questions correctly. I would blank out because of nervousness and fear. I couldn’t think of the answer. My low grades on the tests did not show what I know to the teacher.” Another student in microbiology had similar experience.
 These two young students were experiencing something called anxiety. Because a student worries and is uneasy about a test, his or her mind does not work as well as it usually does. The student cannot write or think clearly because of the extreme tension and nervousness. Although poor grades are often a result of poor study habits, sometimes test anxiety causes the low grades. Recently, test anxiety has been recognized as a real problem, not just an excuse or a false explanation of lazy students.
 Special university counseling courses try to help students. In these courses, counselors try to help students by teaching them how to manage test anxiety.
 An expert at the University of California explains, “With almost all students, relaxation and less stress are left after our program. Most of them experience better control during their tests. Almost all have some improvement.""

5. To “blank out” is probably ……

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Pollution emitted in industrial areas represents a threat to human health and the surrounding natural resources. We have a tendency to  believe that the  production processes are  the only source of environmental damage, and often forget about the possible long-term effects of harmful production practices. We may think that the closure of these huge industrial areas would improve the quality of the environment. Unfortunately, this ignores the threat of the remaining waste, which is abandoned and poorly stored. It  represents an even bigger danger because it  stands neglected as it degrades and leaks into the earth without any control at all.
Changes in the water chemistry due to surface water contamination can affect all levels of an ecosystem. It can affect the health of lower food chain organisms and, consequently, the availability of food up through the food chain. It can damage the health of wetlands and damage  their ability to support healthy ecosystems, control flooding, and filter pollutants from storm water runoff. The health of animals and humans are affected when they drink or bathe in contaminated water. In addition water-based organisms, like fish and shellfish, can pile up and concentrate contaminants in their bodies. When other animals or humans eat  these organisms,  they receive a much higher dose of contaminant than they would have if they had been directly exposed to the original contamination.
Contaminated groundwater can badly affect animals, plants and humans if it is removed from the ground by manmade or natural processes. Depending on the study of rocks of the area, groundwater may rise to the surface through springs or seeps, flow sideways into nearby rivers, streams, or ponds, or sink deeper into the earth. In many parts of fhe world, groundwater is pumped  out of the ground to be used for drinking, bathing, other household uses, agriculture, and industry.
Contaminants in the soil can harm plants when they take up the contamination through  their roots. Eating, breathing in, or touching contaminated soil, as well as eating plants or animals that have piled up soil contaminants can badly affect the health of humans and animals.
Air pollution can cause breathing-related problems and other bad health effects as contaminants are absorbed from the lungs into other parts of the  hody. Certain air  contaminants  can also harm animals and humans when they contact the skin. Plants rely on breathing for their growth and can also be affected by exposure to contaminants moved in the air.

Which of the followings is NOT badly affected by contaminated groundwater?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
According to some accounts, the first optical telescope was accidentally invented in the 1600s by children who put two glass lenses together while playing with them in a Dutch optical shop. The owner of the shop, Hans Lippershey, looked through the lenses and was amazed by the way they made the nearby church look so much larger. Soon after that, he invented a device that he called a “looker”, a long thin tube where light passed in a straight line from the front lens to the viewing lens at the other end of the tube. In 1608 he tried to sell his invention unsuccessfully. In the same year, someone described the “looker” to the Italian scientists Galileo, who made his own version of the device. In 1610 Galileo used his version to make observations of the Moon, the planet Jupiter, and the Milky Way. In April of 1611, Galileo showed his device to guests at a banquet in his honor. One of guests suggested a name for the device: telescope
When Isaac Newton began using Galileo’s telescope more than a century later, he noticed a problem. The type of telescope that Galileo designed is called a refractor because the front lens bends, or refracts, the light. However, the curved front lens also caused the light to the separated into colors. This meant that when Newton looked through the refracting telescope, the images of bright objects appeared with a ring of colors around them. This sometimes interfered with viewing. He solved this problem by designing a new type of telescope that used a curved mirror. This mirror concentrated the light and reflected a beam of light to the eyepiece at the other end of the telescope. Because Newton used a mirror, his telescope was called a reflector
Very much larger optical telescopes can now be found in many parts of the world, built on hills and mountains far from city lights. The world’s largest refracting telescope is located at the Yerkes Observatory in Williams Bay, Wisconsin. Another telescope stands on Mount Palomar in California. This huge reflecting telescope was for many years the largest reflecting telescope in the world until an even larger reflecting telescope was built in the Caucasus Mountains. A fourth famous reflector telescope, the Keck Telescope situated on a mountain in Hawaii, does not use a single large mirror to collect the light. Instead, the Keck uses the combined light that falls on thirty- six mirrors
Radio telescopes, like optical telescopes allow astronomers to collect data from outer space, but they are different in important ways. First of all, they look very different because instead of light waves, they collect radio waves. Thus, in the place of lenses or mirror, radio telescopes employ bowl-shaped disks that resemble huge TV satellite dished. Also, apart from their distinctive appearance, radio telescope and optical telescopes use different methods to record the information they collect. Optical telescopes use cameras to take photographs of visible objects, while radio telescopes use radio receivers to record radio waves from distant object in space.

Which of the following is NOT true about Hans Lippershey?

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Rachel Carson was bom in 1907 in Springsdale, Pennsylvania. She studied biology in college and zoology at Johns Hopkins University, where she received her master’s degree in 1933. In 1936, she was hired by the US Fish and Wildlife Service, where she worked most of her life.
Carson’s first book, Under the Sea Wind, was published in 1941. It received excellent reviews, but sales were poor until it was reissued in 1952. In that year, she published The Sea Around Us, which provided a fascinating look beneath the ocean’s surface, emphasizing human history as well as geology and marine biology. Her imagery and language had a poetic quality. Carson consulted no less than 1, 000 printed sources. She had voluminous correspondence and frequent discussions with experts in the field. However, she always realized the limitations of her non-technical readers.
In 1962, Carson published Silence Spring, a book that sparked considerable controversy. It proved how much harm was done by the uncontrolled, reckless use of insecticides. She detailed how they poison the food supply of animals, kill birds, and contaminate human food. At that time, spokesmen for the chemical industry mounted personal attacks against Carson and issued propaganda to indicate that her findings were flawed. However, her work was vindicated by a 1963 report of the President’s Science Advisory Committee.

Which of the following is closest in meaning to the word “flawed”?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Transportation accounts for up to one–third of greenhouse gas emissions from the world’s biggest cities and traffic is the largest source of toxic air pollution. To create sustainable, healthy and liveable cities, we need to increase the number of cyclists on our streets, and that means getting more women on their bikes. In San Francisco, only 29% of cyclists are women; in Barcelona, there are three male cyclists for every female cyclist; in London, 37% of cyclists are female.
Surveys reveal that potential cyclists of all genders are deterred by similar concerns, including aggressive and speeding drivers, the threat posed by large vehicles such as lorries and buses, and bike theft. However, women disproportionately view protected cycle lanes as a more urgent priority.
According to research about women and cycling in San Francisco, cities should invest in protected cycle lanes with consistent and clear signage that function as a joined–up network to encourage female riders. Together with more secure cycle parking, these infrastructure investments would make cycling safer, supporting those who already cycle and encouraging those who do not yet ride.
People do what they perceive to be possible. Research in San Francisco found that women, especially women of colour, felt that “people like me” do not cycle. Similarly, 49% of people in London say they do not feel cycling is for “people like them”. More diverse and inclusive imagery of cyclists (in policy documents, in the media and on city streets) could help challenge these perceptions and make more people feel that cycling is for everyone. Social events that enable women to try cycling in a relaxed environment, perhaps as part of a buddy or mentor system that pairs experienced cyclists with those newer to cycling, can help make cycling more accessible and inclusive, along with approaches such as female–led maintenance classes.
The different decisions men and women make about cycling are not only based on issues of convenience or comfort. People’s perceptions of safety influence how, when, where and why they travel. Women and girls learn early on to worry about their personal safety when out and about, and to change their behaviour, dress, speech and travel patterns to avoid sexual harassment or violence. Cities must take women’s and girls’ safety considerations seriously through initiatives such as safety audits.

The word “deterred” in paragraph 2 mostly means     .

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A letter of application is a sales letter in which you are both salesperson and product, for the purpose of an application is to attract an employer’s attention and persuade him or her to grant you an interview. To do this, the letter presents what you can offer the employer, rather than what you want from the job.
Like a resume, the letter of application is a sample of your work and an opportunity to demonstrate your skills and personality. If it is written with flair and understanding and prepared with prefessional care, it is likely to be very effective. While the resume must be factual, objective, and brief, the letter is your chance to interpret and expand. It should state explicitly how your background relates to the specific job, and it should emphasise your strongest and most relevant characteristics. The letter should demonstrate that you know both yourself and the company.
The letter of application must communicate your ambition and enthusiasm. Yet it must be modest. It should be neither aggressive nor compliant: neither pat yourself on the back nor ask for sympathy. It should never express dissatisfaction with the present or former job or employer. And you should avoid discussing your reasons for leaving your last job.
Finally, it is best that you not broach the subject on salary. Indeed, even if a job advertisement requires that you mention your salary requirements, it is advisable simply to call them “negotiable.” However, when you go on an interview, you should be prepared to mention a salary range. For this reason, you should investigate both your field and, if possible, the particular company. You don’t want to ask for less than you deserve or more than is reasonable.

According to paragraph 1, in a letter of application, the applicant tries to     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Deforestation is the clearing, destroying, or otherwise removal of trees through  deliberate,  natural or accidental means. It can occur in any area densely populated by trees and other plant life, but the majority of it is currently happening in the Amazon rainforest. The loss of trees and other vegetation can cause climate change, desertification, soil erosion, fewer crops, flooding, increased greenhouse gases in the atmosphere, and a host of problems for indigenous people.
Deforestation occurs for a number of reasons, including: farming, mostly cattle due to its quick turn around; and logging for materials and development. It has been happening for thousands of years, arguably since man began converting from hunter/gatherer to agricultural based societies, and required larger, unobstructed tracks of land to accommodate cattle, crops, and housing. It was only after the onset of the modern era that it became an epidemic.
One of the most dangerous and unsettling effects of deforestation is the loss of animal and plant species due to their loss of habitat; not only do we lose those known to us, but also those unknown, potentially an even greater loss. Seventy percent of Earth's land animals and plants live in forests, and many cannot survive the deforestation that destroys their homes. The trees of the rainforest that provide shelter for some species also provide the canopy that regulates the temperature, a necessity for many others. Its removal through deforestation would allow a more drastic temperature variation from day to night, much like a desert, which could prove fatal for current inhabitants.
In addition to the loss of habitat, the lack of trees also allows a greater amount  of  greenhouse gases to be released into the atmosphere. Presently, the tropical rainforests of South America are responsible for 20% of Earth's oxygen and they are disappearing at a rate of 4 hectares a decade. If these rates are not stopped and reversed, the consequences will become even more severe.
The trees also help control the level of water in the atmosphere by helping to regulate the water cycle. With fewer trees left, due to deforestation, there is less water in the air to be returned to     the soil. In turn, this causes dryer soil and the inability to grow crops, an ironic twist when considered against the fact that 80% of deforestation comes from small-scale agriculture and cattle ranching.
Further effects of deforestation include soil erosion and coastal flooding, In addition to their previously mentioned roles, trees also function to retain water and topsoil, which provides the rich nutrients to sustain additional forest life. Without them, the soil erodes and washes  away,  causing farmers to move on and perpetuate the cycle. The barren land which is left behind in the wake of these unsustainable agricultural practices is then more susceptible to flooding, specifically in coastal regions. Coastal vegetation lessens the impact of waves and winds associated with a storm surge. Without this vegetation, coastal villages are susceptible to damaging floods.

The word "perpetuate" in the last paragraph is closest in meaning to     _.

Read the following passage and mark the letter A, B, C, or D to indicate the answer to each of the question. 
National parks play a highly valuable role in documenting climate change. Researchers have utilized the vast tracts of pristine wilderness to collect data on species and habitats. At first, they collected observational data on foot; now, they use sophisticated methods such as aerial surveillance with drones like those used in Northrop Grumman’s Wildlife Challenge to collect information on polar bears.
Observational longitudinal data collection shows the effects of climate change that impact vegetation and animal species. The pika is the perfect example of an animal who may need to be relocated from the parks due to climate change, as described in Smithsonian Magazine. The park service is taking this very seriously. “It is … openly discussing the possibility of “assisted migration”: manually relocating some animals and plants if it turns out they can’t survive within the park’s changing landscapes.”
National park research also documents glacier retreat, finding that some ice fields have lost as much as 85 percent in the last five decades, according to U.S. Geological Survey. Glacier Park might be recognizable only as a historical name by 2030, it projects. It’s not just glaciers retreating. The Conversation notes that national park data shows that trees are also affected by climate change: “Climate change is killing trees due to increased drought, changes in wildfire patterns and increased bark beetle infestations. Tracking of trees in … national parks has contributed to a database that revealed how climate change has doubled tree mortality since 1955 across the western United States.”
We should not forget that at its inception, the National Parks Service’s long-term intention was to protect the parks and “leave them unimpaired for the enjoyment of future generations.”

Which best serves as the title for the passage?

It was very kind _________us to your party.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Most people start smoking when they are in their teens and are addicted by the time they reach adulthood. Some have tried to quit but have returned to cigarettes because smoking is such a strong addiction. It is a habit that is very difficult to break. There are many different reasons why people smoke.
Three of the main reasons that young people smoke are to look mature, to be like their friends, and to experiment. Since teens see older people all around them smoking, especially their parents and relatives, they smoke to act older. If their friends or peers smoke, they may feel pressured into doing the same to be accepted. The last reason is the excitement of experimenting with something that is forbidden. In Massachusetts it is against the law for anyone under 18 years old to smoke. Usually parents do not allow their under age teens to smoke. Therefore, smoking becomes very attractive. It is exciting to get cigarettes and sneak away to smoke without being caught.
Adults smoke for other reasons. They may have a lot of stress and pressures because of economic and personal problems. They may be unemployed or working but not making enough money to take care of themselves and their families. They may be homeless, or they may be dealing with alcohol or cocaine/heroin addictions. Some may be in bad marriages or relationships in which there is physical and/or verbal abuse. All these people may smoke to feel relaxed or to give them energy while going through a hard time.
Whether young or old, some people smoke to control their weight. Smokers, on the average, weigh seven pounds less than non-smokers. Smoking reduces a person's appetite. It lessens his/her sense of taste and smell. This could be why ex-smokers gain weight after quitting cigarettes. Food tastes and smells so much better.
Finally, there are people who say they love to smoke. Smoking gives them pleasure. It just makes them feel good.

In paragraph 3, how does sentence 3 relate to sentence 1?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The Americans with Disabilities Act (ADA) was signed into law in 1990. This law extends civil rights protection to persons with disabilities in private sector employment, all public services, and in public accommodations, transportation and telecommunications. A person with a disability is defined as someone with a mental or physical impairment that substantially limits him or her in a major life activity, such as walking, talking, working, or self-care. A person with a disability may also be someone with a past record of such impairment, for example, someone who no longer has heart disease but is discriminated against because of that history.
The ADA states that employers with fifteen or more employees may not refuse to hire or promote a person because of a disability if that person is qualified to perform the job. Also, the employer must make reasonable accommodations that will allow a person with a disability to perform essential functions of the job.
All new vehicles purchased by public transit authorities must be accessible to people with disabilities. All rail stations must be made accessible, and at least one car per train in existing rail systems must be made accessible.
It is illegal for public accommodations to exclude or refuse persons with disabilities. Public accommodations are businesses and services such as restaurants, hotels, grocery stores and parks. All new buildings must be made accessible, and existing facilities must remove barriers if the removal can be accomplished without much difficulty or expense.
The ADA also stipulates that companies offering telephone service to the general public must offer relay services to individuals who use telecommunications devices for the deaf, twenty-four hours a day, seven days a week.

The author implies all of the following EXCEPT     .

The end of December and the beginning of January are the busiest times for the Japanese post offices. (1) _________ Japanese have a custom of sending New Year’s Day postcards to their friends and relatives, (2) __________ to the Western custom of sending Christmas cards. Their original purpose was to give your faraway friends and relatives tidings of yourself and your immediate family. (3) __________, this custom existed for people to tell others whom they did not often meet that they were alive and well.

Japanese people send these postcards so that they arrive (4) ___________ 1st January. The post office guarantees (5) ______ the greeting postcards on 1st January if they are posted within a time limit. To deliver these cards (6) _________ time, the post office usually hires students part-time to help deliver the letters.

It is (7) _________ not to send these postcards when one has had a death in the family during the year. In this case, a family member sends a simple postcard (8) ____mochi hagaki (mourning postcards) to inform friends and relatives they should send New Year’s cards, out of respect for the deceased.

(4) _________

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage:

"In the us, colleges of pharmacy offer five-year undergraduate programs (1)….. to the degree of Bachelor of Science in the pharmaceutical Sciences. AU (2)….  students directly from high schools (3)…..  may grant advanced standing to college students or graduates. Licenses are granted by the States after the following requirements have been (4)…. : graduation from one of 72 colleges with programs (5)…..  by the American council on Pharmaceutical Education; about 1,500 hours of internship (6)……  a registered pharmacist; (7)….. completion of a State examination. Pharmacists may practise their (8)…..  in a pharmacy located in a hospital, nursing home, or special area of a drugstore. They may also be (9)……   by a pharmaceutical company in scientific research for the (10)……  and production of new pharmaceutical Products."

1. In the us, colleges of pharmacy offer five-year undergraduate programs (1)….. to the degree of Bachelor of Science in the pharmaceutical Sciences.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Rachel Carson was bom in 1907 in Springsdale, Pennsylvania. She studied biology in college and zoology at Johns Hopkins University, where she received her master’s degree in 1933. In 1936, she was hired by the US Fish and Wildlife Service, where she worked most of her life.
Carson’s first book, Under the Sea Wind, was published in 1941. It received excellent reviews, but sales were poor until it was reissued in 1952. In that year, she published The Sea Around Us, which provided a fascinating look beneath the ocean’s surface, emphasizing human history as well as geology and marine biology. Her imagery and language had a poetic quality. Carson consulted no less than 1, 000 printed sources. She had voluminous correspondence and frequent discussions with experts in the field. However, she always realized the limitations of her non-technical readers.
In 1962, Carson published Silence Spring, a book that sparked considerable controversy. It proved how much harm was done by the uncontrolled, reckless use of insecticides. She detailed how they poison the food supply of animals, kill birds, and contaminate human food. At that time, spokesmen for the chemical industry mounted personal attacks against Carson and issued propaganda to indicate that her findings were flawed. However, her work was vindicated by a 1963 report of the President’s Science Advisory Committee.

According to the passage, Silent Spring is primarily         .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
A mansion is a very large home. McDonald's is the name of a fast food hamburger chain. What do you get when you put the two together? You get McMansion, the recently created name for a type of  large suburban, two storied home that originated in the United States. Many people love McMansions for their low price, abundant space and impressive styling, but the news is not all good. In fact, McMansions may now be a threatened species.
McMansion became very popular in the United States during the 1990s, and this popularity continued for almost 20 years. During those years the economy was relatively strong, and banks were willing to lend large sums of money to people who wanted to buy a home. The result was an increase in the average home size. In 1988, the average new American home was 170 square meters, but by 2008 this had risen to 244 square meters, a 44% increase.
To offset the greater costs of these large homes, land developers built many homes that all used a similar basic design and identical construction methods. Framing and interior fittings were constructed in factories, instead of on site, and the materials used were often of a lower quality. Finally, the sections of land used for each house were much smaller than before.
The result was suburban developments full of huge homes, often over 280 square meters in floor area, that all looked similar to each other. Their standardization and lowest possible-cost construction reminded people of McDonald's hamburgers, hence the term McMansion. For many people a McMansion was their dream home, but that dream is now rapidly turning sour.
There are two main problems with McMansions. One problem is that their huge size means that they cost a lot to heat or cool. Energy is becoming more expensive, so owners are faced with huge bills if they try to heat or cool their home. The other problem is that McMansion owners are often in a lot of debt. They borrowed a lot of money to pay for their impressive home, but during the 2000s, with struggling economy and high unemployment, they couldn't afford to repay their loan.
McMansion are still popular in some area, but no one is sure how long it will last. Will energy become even more expensive and force owners to downsize? Will the economy grow and banks become more willing to end again? Will the drop-in house prices allow larger, less affluent families to afford a McMansion? These questions are weighing heavily on the future of one of the most popular housing styles of the late 20th century.

Why does the writer ask questions in paragraph 6?

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No sooner had the first intrepid male aviators safely returned to Earth than it seemed that women, too, had been smitten by an urge to fly. From mere spectators, they became willing passengers and finally pilots in their own right, plotting their skills and daring line against the hazards of the air and the skepticism of their male counterparts. In doing so they enlarged the traditional bounds of a women's world, won for their sex a new sense of competence and achievement, and contributed handsomely to the progress of aviation.
But recognition of their abilities did not come easily. "Men do not believe us capable." The famed aviator Amelia Earhart once remarked to a friend. "Because we are women, seldom are we trusted to do an efficient job." Indeed old attitudes died hard: when Charles Lindbergh visited the Soviet Union in 1938 with his wife, Anne–herself a pilot and gifted proponent of aviation – he was astonished to discover both men and women flying in the Soviet Air Force.
Such conventional wisdom made it difficult for women to raise money for the up – to – date equipment they needed to compete on an equal basis with men. Yet they did compete, and often they triumphed finally despite the odds.
Ruth Law, whose 590 – mile flight from Chicago to Hornell, New York, set a new nonstop distance record in 1916, exemplified the resourcefulness and grit demanded of any woman who wanted to fly. And when she addressed the Aero Club of America after completing her historic journey, her plainspoken wordstestified to a universal human motivation that was unaffected by gender: "My flight was done with no expectation of reward," she declared, "just purely for the love of accomplishment."

The word ‘addressed’ can be best replaced by     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Scientists do not yet thoroughly understand just how the body of an individual becomes sensitive to  a substance that is harmless or even wholesome for the average person. Milk, wheat, and egg, for example, rank among the most healthful and widely used foods. Yet these foods can cause persons sensitive to them to suffer greatly. At first, the body of the individual is not harmed by coming into
contact with the substance. After a varying interval of time, usually longer than a few weeks, the body becomes sensitive to it, and an allergy has begun to develop. Sometimes it's hard to figure out if you have a food allergy, since it can show up so many different ways.
Your symptoms could be caused by many other problems. You may have rashes, hives, joint pains mimicking arthritis, headaches, irritability, or depression. The most common food allergies are to milk, eggs, seafood, wheat, nuts, seeds, chocolate, oranges, and tomatoes. Many of these allergies will not develop if these foods are not fed to an infant until her or his intestines mature at around seven months. Breast milk also tends to be protective. Migraines can be set off by foods containing tyramine, phenathylamine, monosodium glutamate, or sodium nitrate. Common foods which contain these are chocolate, aged cheeses, sour cream, red wine, pickled herring, chicken livers, avocados, ripe bananas, cured meats, many Oriental and prepared foods (read the labels!).
Some people have been successful in treating their migraines with supplements of B-vitamins, particularly B6 and niacin. Children who are hyperactive may benefit from eliminating food additives, especially colorings, and foods high in salicylates from their diets. A few of these are almonds, green peppers, peaches, tea, grapes. This is the diet made popular by Benjamin Feingold, who has written the book “Why your Child is Hyperactive”. Other researchers have had mixed results.

The phrase “set off’ in lines 12 is closest in meaning to     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.
        Here are the tips that help success in your job interview
Always  arrive  early.  If  you  do  not  know   (1)......   the  organization  is  located,  call  for  exact  directions in advance. Leave some extra time for any traffic, parking, or unexpected events. If you are running late, call right away and let someone know. The best time to arrive is approximately 5 - 10 minutes early. Give yourself the time to read your resume one more time, to catch your breath, and to be ready for the interview. Once you are at the office, treat everyone you encounter with respect. Be (2).....  to everyone as soon as you walk in the door. Wear a professional business suit. This point  should be emphasized enough. First (3)...........are extremely important in the interview process.  Women should not wearing too much jewelry or make up. Men should  (4)....... flashy suits or wearing too much perfume. It is also important that you feel comfortable. While a suit is the standard interview attire in a business environment, if you think it is an informal environment, call before and ask. (5)........ , you can never be overdressed if you are wearing a tailored suit.
(5)........................................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Deforestation is the clearing, destroying, or otherwise removal of trees through  deliberate,  natural or accidental means. It can occur in any area densely populated by trees and other plant life, but the majority of it is currently happening in the Amazon rainforest. The loss of trees and other vegetation can cause climate change, desertification, soil erosion, fewer crops, flooding, increased greenhouse gases in the atmosphere, and a host of problems for indigenous people.
Deforestation occurs for a number of reasons, including: farming, mostly cattle due to its quick turn around; and logging for materials and development. It has been happening for thousands of years, arguably since man began converting from hunter/gatherer to agricultural based societies, and required larger, unobstructed tracks of land to accommodate cattle, crops, and housing. It was only after the onset of the modern era that it became an epidemic.
One of the most dangerous and unsettling effects of deforestation is the loss of animal and plant species due to their loss of habitat; not only do we lose those known to us, but also those unknown, potentially an even greater loss. Seventy percent of Earth's land animals and plants live in forests, and many cannot survive the deforestation that destroys their homes. The trees of the rainforest that provide shelter for some species also provide the canopy that regulates the temperature, a necessity for many others. Its removal through deforestation would allow a more drastic temperature variation from day to night, much like a desert, which could prove fatal for current inhabitants.
In addition to the loss of habitat, the lack of trees also allows a greater amount  of  greenhouse gases to be released into the atmosphere. Presently, the tropical rainforests of South America are responsible for 20% of Earth's oxygen and they are disappearing at a rate of 4 hectares a decade. If these rates are not stopped and reversed, the consequences will become even more severe.
The trees also help control the level of water in the atmosphere by helping to regulate the water cycle. With fewer trees left, due to deforestation, there is less water in the air to be returned to     the soil. In turn, this causes dryer soil and the inability to grow crops, an ironic twist when considered against the fact that 80% of deforestation comes from small-scale agriculture and cattle ranching.
Further effects of deforestation include soil erosion and coastal flooding, In addition to their previously mentioned roles, trees also function to retain water and topsoil, which provides the rich nutrients to sustain additional forest life. Without them, the soil erodes and washes  away,  causing farmers to move on and perpetuate the cycle. The barren land which is left behind in the wake of these unsustainable agricultural practices is then more susceptible to flooding, specifically in coastal regions. Coastal vegetation lessens the impact of waves and winds associated with a storm surge. Without this vegetation, coastal villages are susceptible to damaging floods.

What does the word "others" in the third paragraph refer?