Choose the word or phrase  A, B, C or D that best fits the blank space in the following passage:

"Face-to-face conversation is a two-way process: you speak to me, I reply to you and so on. Two-way (1)….. depends on having a coding System that is understood by both (2)….. and receiver, and an agreed convention about (3)…. the beginning and end of the (4)… . In speech, the coding System is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to (5)…. . In fact, the (6)…..that people use in conversations and meetings are often non- verbal. For example, lowering the pitch of voice may mean the end of a sentence; a Sharp intake of breath may signal the desire to (7)….. , catching the chairman’s (8)…. may indicate the desire to speak in a formal setting like a (9)….. , a clenched fist may indicate anger. When these (10)….. signals are not possible, more formal signals may be needed."

1. Two-way (1)….. depends on having a coding System

Read the following passage and choose the best answer (A, B, C, D):
Culture has a strong influence on non–verbal communication. Even the simple act of  looking someone in the eye is not at all that simple. In the USA, Americans are (1) ______ to look directly at people when speaking to them. It shows interest in what they are saying and is thought to carry a (2) ______ of honesty. Meanwhile, in Japan and Korea, people avoid long periods of eye contact. It is considered more polite to look to the side during a conversation. The Lebanese, (3) ______, stand close together and look intensely into each other’s eyes. The action shows sincerity and gives people a better sense of what their counterparts want. Given such differences with even the most common expressions, people (4) ______ travel or work abroad have a real need to learn the other culture’s body language. People tend to be unaware of the messages they are sending to others. So, it is (5) ______ to consider your own body language before dealing with people from other cultures. Knowing about the body language of friends, clients, and colleagues can be very helpful in improving understanding and avoiding miscommunication

Choose the best answer:
Astronauts ............... in their spaceship, but they frequently work outside now.

Choose the best answer:
The public suggested that the factories ………. with waste treatment system.

Read the following passage and choose the best answer (A, B, C, D):
Most young people and their families have some ups and downs during their teenage years, but things usually improve by late adolescence as children become more mature. And family relationships tend to stay strong right through. For teenagers, parents and families are a source of care and emotional support. Families give teenagers practical, financial and material help. And most teenagers still want to spend time with their families, sharing ideas and having fun. Adolescence can be a difficult time-your child is going through rapid physical changes as well as emotional ups and downs. Young people aren’t always sure where they fit, and they’re still trying to work it out. Adolescence can also be a time when peer influences and relationships can cause you and your child some stress. During this time your family is still a secure emotional base where your child feels loved and accepted, no matter what’s going on in the rest of his life. Your family can build and support your child’s confidence, self-belief, optimism and identity. When your family sets rules, boundaries and standards of behavior, you give your child a sense of consistency and predictability. And believe it or not, your life experiences and knowledge can be really useful to your child-she just might not always want you to know that! Supportive and close family relationships protect your child from risky behavior like alcohol and other drug use, and problems like depression. Your support and interest in what your child is doing at school can boost his desire to do well academically too. Strong family relationships can go a long way towards helping your child grow into a well-adjusted, considerate and caring adult.  
2. According to the passage, there might be contradictions between children’s

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Technology continually disrupts almost every area of our lives, resulting in constant shifts across all segments of our society. The education sector is no exception. In fact, the nature of its target audience – mostly young and highly connected – means that the sector must adapt to accommodate their expectations. Most students have grown up online and will expect the same levels of technology in their learning environments as in their day-to-day lives Creating an effective digital learning environment is not just about offering convenience and familiarity to students, however. The consequences for their futures if we don’t keep pace are manifold and damaging. Lack of opportunity is one major threat, because limited or no access to technology will result in a greater divide between certain categories of student. Crucially, students’ potential success could be severely compromised by lack of technical proficiency. As a minimum, employers want graduates who are adept at using technology to connect, communicate, and collaborate with workplace technology. Yet with the right technology platform, solutions and industry partners, universities are starting to create next-generation learning environments that effectively prepare students for the future by offering access to the tools they need while also providing a fulfilling learning experience. Digital technology can supply the framework to support new learning approaches that engage students, bolster new revenue streams, cut operational costs and preserve highly valued school and university brands and reputations. For example, the ability to connect with outside experts or even lecturers with other schools and universities could increase the number of courses offered and attract more students.  For both students and teachers, ubiquitous connectivity facilitates greater collaboration, enabling people to develop increasingly connected communities in their chosen fields. Being more available to students can also empower teachers to deliver more innovative, exciting lectures, whether face-to-face or online, while offering more personalised feedback and mentoring. It’s now easier for students to engage on their own terms and no longer having to travel across campus for every single meeting makes it easier for leaders and faculty members to work together, too. Effective digital transformation isn’t just about technology, though. It requires a willingness to adopt technology in new ways, beyond administrative process. It must be continual and evolutionary in order to enhance teaching and learning and improve efficiency. It also necessitates collaborative working; vision and leadership; culture; process and methodology – and the technology itself.  
4. The word “their” in paragraph 2 refers to _________

Each sentence has a mistake. Find it by chosing A B C or D 

His parents don’t allow him staying out late on weekdays.

Each sentence has a mistake. Find it by choosing the letter A, B, C or D.

Reading is a useful way to help learners become more smarter.

Read the following passage and choose the best answer (A, B, C, D):
Plastic bags are used by everybody. From a vegetable vendor to a designer store, everyone seems to use them. Even though they are one of the modern conveniences that we seem to be unable to do without, they are responsible for causing pollution, killing wildlife, and using up the precious resources of the Earth. But, most of us are blissfully unaware of the repercussions that are occurring and will take place in the future because of the plastic bags. Every once in a while, the government passes out an order banning store owners from providing plastic bags to customers for carrying their purchases, with little lasting effect. Plastic bags are very popular with both retailers as well as consumers because they are cheap, strong, lightweight, functional, as well as a hygienic means of carrying food as well as other goods. About a hundred billion plastic bags are used every year in the U.S. alone. And then, when one considers the huge economies and populations of India, China, Europe, and other parts of the world, the numbers can be staggering. The problem is further exacerbated by the developed countries shipping off their plastic waste to developing countries like India. Once they are used, most bags go into landfills. Each year, more and more bags are ending up littering the environment. Once they become litter, plastic bags find their way into our waterways, parks, beaches, and streets. And, if they are burned, they infuse the air with toxic fumes. About 100,000 animals, such as dolphins, turtles, whales, penguins are killed every year due to these bags. Many animals ingest plastic bags, mistaking them for food, and therefore, die. And worse, the ingested plastic bag remains intact even after the death and decomposition of the animal. Thus, it lies around in the landscape where another victim may ingest it. One of the worst environmental effects is that they are non-biodegradable. The decomposition takes about 400 years. No one will live so long to witness the decomposition of plastic! Thus, save the environment for the future generations as well as animals. Petroleum products are diminishing and getting more expensive by the day, since we have used this non-renewable resource increasingly. And to make plastic, about 60-100 million barrels of oil are needed every year around the world. Surely, this precious resource should not be wasted on producing plastic bags, should it? Petroleum is vital for our modern way of life. It is necessary for our energy requirements - for our factories, transportation, heating, lighting, and so on. Without viable alternative sources of energy yet on the horizon, if the supply of petroleum were to be turned off, it would lead to practically the entire world grinding to a halt. So, what can be done? A tote bag can make a good substitute for carrying groceries and the shopping. You can keep the bag with the cashier, and then put your purchases into it instead of the usual plastic bag. Recycling the bags you already have is another good idea. These can come into use for various purposes, like holding your garbage, instead of purchasing new ones. While governments may be working out ways to lessen the impact of plastic bags on the environment; however, each of us should shoulder some of the responsibility for this problem, which ultimately harms us. Plastics are not only nonbiodegradable, but are one of the major pollutants of the sea. For a clean and green environment, try to use alternatives to plastic whenever and wherever possible. Cut down your use of plastic, and do your bit to save our planet  
8. What does the author suggest in the last paragraph?

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Global sea level has been rising over the past century, and the rate has increased in recent decades. In 2014, global sea level was 2.6 inches above the 1993 average-the highest annual average in the satellite record (1993-present). Sea level continues to rise at a rate of about one-eighth of an inch per year. Higher sea levels mean that deadly and destructive storm surges push farther inland than they once did, which also means more frequent nuisance flooding. Disruptive and expensive, nuisance flooding is estimated to be from 300 percent to 900 percent more frequent within U.S. coastal communities than it was just 50 years ago. The two major causes of global sea level rise are thermal expansion caused by warming of the ocean since water expands as it warms, and increased melting of land-based ice, such as glaciers and ice sheets. The oceans are absorbing more than 90 percent of the increased atmospheric heat associated with emissions from human activity. With continued ocean and atmospheric warming, sea levels will likely rise for many centuries at rates higher than that of the current century. In the United States, almost 40 percent of the population lives in relatively high-population-density coastal areas, where sea level plays a role in flooding, shoreline erosion, and hazards from storms. Globally, eight of the world’s 10 largest cities are near a coast, according to the U.N. Atlas of the Oceans. Sea level rise at specific locations may be more or less than the global average due to local factors such as land subsidence from natural processes and withdrawal of groundwater and fossil fuels, changes in regional ocean currents, and whether the land is still rebounding from the compressive weight of Ice Age glaciers. In urban settings, rising seas threaten infrastructure necessary for local jobs and regional industries. Roads, bridges, subways, water supplies, oil and gas wells, power plants, sewage treatment plants, landfills-virtually all human infrastructure-is at risk from sea level rise. 
1. Which of the following could be the main idea of the passage?

Read the following passage and choose the best answer (A, B, C, D):
Rains that are almost biblical, heat waves that don’t end - there’s been a change in the weather lately. What’s going on? Extreme weather is an unusual weather event such as rainfall, a drought or a heat wave in the wrong place or at the wrong time. In theory, they are very rare. But these days, our TV screens are constantly showing such extreme weather events. Take just three news stories from 2010: 28 centimetres of rain fell on Rio de Janeiro in 24 hours, Nashville, USA, had 33 centimetres of rain in two days and there was record rainfall in Pakistan. The effects of this kind of rainfall are dramatic and lethal. In Rio de Janeiro, landslides followed, burying hundreds of people. In Pakistan, the floods affected 20 million people. Meanwhile, other parts of the world suffer devastating droughts. Australia, Russia and East Africa have been hit in the last ten years. And then there are unexpected heat waves, such as in 2003 in Europe. That summer, 35,000 deaths were said to be heat-related. Peter Miller, a National Geographic columnist, says what is happening to our weather is probably a mixture of numerous factors. On the one hand, the most important influences on weather events are natural cycles in the climate. Two of the most famous weather cycles, EI Nino and La Nina, originate in the Pacific Ocean. The heat from the warm ocean rises high into the atmosphere and affects weather all around the world. On the other hand, the temperature of the Earth’s oceans is slowly but steadily going up. And this is a result of human activity. We are producing greenhouse gases that trap heat in the Earth’s atmosphere. This heat warms up the atmosphere, land and oceans. Warmer oceans produce more water vapour - think of heating a pan of water in your kitchen. Turn up the heat, it produces steam more quickly. Satellite data tells us that the water vapour in the atmosphere has gone up by four percent in 25 years. This warm, wet air turns into the rain, storms, hurricanes and typhoons that we are increasingly experiencing. Climate scientist, Michael Oppenheimer, says that we need to face the reality of climate change. And we also need to act now to save lives and money in the future
4. By writing ‘Australia, Russia and East Africa have been hit in the last ten years’ in paragraph 3, the author means ________

Each sentence has a mistake. Find it by chosing A B C or D

Ancient people burned wood to keep them warm and cooking their food

Read the following passage and choose the best answer (A, B, C, D):
How busy is too busy? For some it means having to miss the occasional long lunch;  for others, it means missing lunch altogether. For a few, it is not being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but average 60 hours.  Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive.  Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief – a game of golf or a massage – but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time or changing expectations. The decision may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says. Executive stress is not confined to big organizations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specializing in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year – just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief – weekends in the mountains, the occasional “mental health” day – rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s actually more work rather than less.” 
7.  According to the last paragraph, what measure does Vanessa Stoykov take to reduce work stress?

It is often said that books are always good friends … (6)… reading is an active mental process. … (7)… TV, books make you use your brain. By reading, you think more and become smarter. Reading improves concentration and focus. Reading books takes brain power. It requires you to focus … (8)… what you are reading for long periods. Unlike magazines, Internet posts or e-Mails that might contain small …(9)… of information. Books tell the whole story". Since you must concentrate in order to read, you will get better at concentration. Many studies show if you do not use your memory; you lose it. Reading helps you …(10)… your memory muscles. Reading requires remembering details, facts and figures and in literature, plot lines, themes and characters.

(6),,,,,,,,

Read the following passage and choose the best answer for each blank.

In the western customs (26) _____ hands is the customary form of greeting, but in China a nod of the head or (27) _____ bow is sufficient. Hugging and kissing when greeting are uncommon. Business cards are often (28) _____ and yours should be printed in your own language and in Chinese. Also, it is more respectful to present your card or a gift or any other article using (29) _____ hands. The Chinese are (30) _____ applauders. You may be greeted with group clapping, even by small children. When a person is applauded in this practice it is the custom for that person to return the applause or a "thank you." When walking in public places, direct eye (31) _____ and staring is uncommon in the larger cities, especially in those areas accustomed to foreign visitors. (32) _____, in smaller communities, visitors may be the subject of much curiosity and therefore you may notice some stares. (33) _____ speaking, the Chinese are not a touch-oriented society, especially true for visitors. So, avoid (34) _____ or any prolonged form of body contact. Public displays of affection are very rare. On the other hand, you may note people of the same sex walking hand-in-hand, which is simply a gesture of friendship. Do not worry about a bit of pushing and shoving in stores or when groups board public buses or trains. In this case, (35) _____ are neither offered or expected. The Chinese will stand much closer than Westerners.

(34) _____

Choose the best answer:
It’s required that you have to follow netiquettes in this chat room.

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
There has been much debate over the past few decades concerning fears that automation will lead to robots replacing human workers on a massive scale.
The increasing use of robotics, computers and artificial intelligence is a reality, but its full implications are far from cut and dried. Some forecasts present the future in a utopian way, claiming that robots will take over the tedious heavy work thus freeing up human time and potential, allowing for more creativity and innovation. At the other end of spectrum are those who foresee an employment apocalypse, predicting that almost fifty percent of all American jobs could vanish within the next few decades. Former Microsoft chairman Bill Gates states that in 20 years robots could be in place in a number of job categories, particularly those at lower end of the scale in terms of skills.
The bottom line is that while the future is always uncertain, robots are a fixture of our society, which is not going to disappear. As with the Industrial Revolution, where machines were utilized in many tasks in place of manual laborers and social upheaval followed, the Digital Revolution is likely to place robots in various jobs. In spite of that, many of today’s jobs were not in existence before the Industrial Revolution, such as those of programmers, engineers and data scientists. This leads other experts to criticize this alarmist approach of robot scare-mongering, which is invariably compared to the 19th-century “Luddites”. This group was textile workers who feared being displaced by machines and resorted to violence, burning down factories and destroying industrial equipment – their rejection of inevitable progress has come to symbolize mindless ignorance.
Needless to say, exactly what new kinds of jobs might exist in the future is difficult to envision at present. Therefore, the crux of the issue is not whether jobs will be lost, but whether the creation of new vacancies will outpace the ever-increasing number of losses and what skills will be required in the future.
It is clearly not all doom and gloom, as demand for employees with skills in data analysis, coding, computer science, artificial intelligence and human-machine interface is rising and will continue to do so. Furthermore, the demand for skills in jobs where humans surpass computers, such as those involving  care, creativity and innovative craftmanship, are likely to increase considerably. Ultimately, the key lies in the adaptation of the workforces, through appropriate education and training, to keep pace with our world’s technological progress.

Why is the example of the Industrial Revolution given?

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There are many types of family systems around the world. In North America and  northern Europe, the nuclear family (with two generations - a father, a mother and one or more children) is often seen as the most typical. In contrast, in most other parts of the world, extended families, which include other family members such as grandparents, aunts, uncles and cousins, are seen as the norm.  The common view is that the nuclear family has become the norm in many Western societies as a result of industrialization and urbanization. This trend began in the late eighteenth and nineteenth centuries, when people were forced to move to cities to find work in the factories that sprang up during the Industrial Revolution. In the twentieth century, greater industrialization resulted in even more people leaving their large extended families. Urbanization also meant that people lived in much smaller houses, which were not big enough for an extended family.  The trend towards nuclear families meant that many of the duties and responsibilities of a family, such as providing food and shelter, cleaning the home, preparing the food, caring for children and their education, and caring for the sick and elderly are no longer shared among the members of the extended family. The parents (or parent) now have to do this, with some help from the state. However, this is the price that people pay for the higher standard of living that may come from living in a city.  We may think we know what we mean by a ‘nuclear’ family and an extended family, but reality is more complicated than most people believe. Most nuclear families are part of extended families: children have grandparents and, in many cases, aunts, uncles and cousins as well. Part of what makes them ‘nuclear’ is that they live in their own separate household, but it is not the whole story. In Greece or Italy, for example, a nuclear family may live in its own flat, but the extended family may live in the same apartment block or in the same street and family members see each other and even eat together every day. There is at least one more factor to consider. Family members may be separated from each other by geographical distance, but they may have close emotional ties. Even in North America and northern Europe, grandparents usually have close bonds with their grandchildren, and families often travel long distances so that they can see each other. Grandparents often help their adult children, for example, by cooking and looking after their children in emergencies. In the same way, when their parents become too old to live on their own, adult children may take them into their own homes. As a result, they turn their nuclear family into an extended family.  The structure of families changes over time. The effects of urbanization and industrialization are enormous, but they are not the only reasons for the changes. People marry, have children, become widowed, divorce and die. Children grow up and adults grow old. Nuclear families become extended families and extended families become nuclear families. Family ties stay strong or become weak. One thing is certain: in a changing world, the family will continue to change, but ultimately, it is likely to continue to be the basic unit of society

4. According to the passage, which of the following is NOT true about nuclear families?

Choose the best answer:
Do you know which country __________ the 2022 World cup?

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
Ever since humans have inhabited the earth, they have made use of various forms of communication. Generally, this expression of thoughts and feelings has been in the form of oral speech. When there is a language barrier, communication is accomplished through sign language in which motions stand for letters, words, and ideas. Tourists, the deaf, and the mute have had to resort to this form of expression. Many of these symbols of whole words are very picturesque and exact and can be used internationally, spelling, however, cannot.
Body language transmits ideas or thoughts by certain actions, either intentionally or unintentionally. A wink can be a way of flirting or indicating that the party is only joking. A nod signifies approval, while shaking the head indicates a negative reaction.
Other forms of nonlinguistic language can be found in Braille (a system of raised dots read with the fingertips), signal flags, Morse code, and smoke signals. Road maps and picture signs also guide, warm, and instruct people. While verbalization is most common form of language, other systems and techniques also express human thoughts and feelings.

Which form other than oral speech would be the most commonly used among blind people?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
CARE was (1)......... in 1945 to help people after World War II. It distributed over 100 million food (2)........... . Meanwhile, it was starting self-help programs. Today it has development programs in 37 countries. CARE gives equipment and (3)........people how to build water systems, roads, schools and   health centers. It also teaches people how to increase production on farms, how to reforest areas, and how to (4).......... small village industries. Doctors and nurses volunteer to go to villages. They provide health  care for the people. They also teach people how to improve their health. They train people to provide (5).................medical care. CARE also provides food for about 30 million people every year. Most of them are children. It gives special help where there is a flood, an earthquake, a drought or a war.

(5)...............................