Fill in each numbered blank with one suitable word or phrase.

Researchers in communication show that more feelings and intentions are (1) _______ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7% (2) _______ message is sent through words, with remaining 93% sent nonverbal (3) _______.

Humans use nonverbal communication because:

1. Words have limitations: There are (4) _______ areas where nonverbal communication is more (5) _______ than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally.

2. Nonverbal signal are powerful: Nonverbal cues primarily express inner (6) _______ while verbal messages deal basically with outside world.

3. Nonverbal message are likely (7) _______ more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.

4. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits (8) _______ can be said, but nonverbal cues can communicate thoughts.

5. A separate communication channel is necessary to (9) _______ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal (10) _______

(2) _______

Choose the best answer:
She spoke English with a(n) _________ that I couldn't understand.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
If you were going to choose a job that involves travel, what would be your first choice? There are many jobs available today that give people opportunities to travel. Although may traveling careers sound fantastic, they also have disadvantages.
Being an au pair is an excellent way to not only go to different countries, but to live in different places around the world and really get a feel for the culture. Au pairs lives with the families they are placed with and take of children. Many parents include au pairs in family events and vacations, so they experience many aspects of the new culture while on the job. However, many of the activities are centered around the children, so they may not get to experience many things that interest adults.
For people who want a bit more freedom working abroad, being an English teacher maybe a good choice. There are English teaching jobs in almost countries in the world. People teaching English in other countries often have a chance to travel on the weekends around the country. One drawback is that many teachers often wind up hanging out with other English teachers, and they don’t have time to learn the country’s language.
The nickname “roadie” implies that this job involves life on the road. Roadies are people who work and travel with bands and provide technical support. Roadies can be lighting and stage crew who set up the stage and break it down before and after events. They can also be technicians helping band members with their instruments. International tours take a band’s crew to cities around the world, often requiring air travel. However, the crew doesn’t get much time off, so they may travel to several countries without seeing much besides concert venues and hotels.
Similarly, flight attendants often travel to cities around the world, but they don’t see much besides the inside of airplanes and hotels. However, when they do have time off, they can often fly at no cost, and family member can sometimes fly free as well. Its is widely thought that a flight attendant job is
glamorous, but flight attendants must deal with travel hassles, as well as security issues.
All jobs gave advantages and disadvantages whether or not you travel for work, so if you have the travel bug, keep these jobs in mind for the future.

Which of the following is a disadvantage of the job as an au pair? 

Choose the best answer:
Vietnamese .................... is now available to purchase online.

Read the following passage and choose the best answer (A, B, C, D):
Working on the computer is very tough on your body, which is not used to this modern type of work. Sitting has long been known to cause back pain and negatively influence circulation, which can promote cardiovascular disease. Extensive use of the keyboard and mouse can lead to stiffening of the muscles in your hands, arms, and neck, as well as inflammation and injuries. Staring at a bright screen for too long can cause dry eyes and headaches. Finally, computer work can be stressful, isolating, and lead to depression and anxiety. In other words, working on the computer is as unhealthy a job as you can imagine. First and foremost, sitting for long stretches of time is a very serious health risk! Sitting affects your blood circulation, your back experiences a steady stress, you are more likely to drink and eat stuff that isn’t good for you, and you burn very little calories, making it more likely that you overeat. As a result, sitting contributes to a host of conditions, most notably gaining weight, diabetes, heart disease, cancer, and consequently a shortened life span. Second, bad posture causes pain. You can develop bad posture from anything you do habitually, whether it’s sitting, standing, or walking. Your daily activities have an impact on your body and shape your muscles; they either tighten or become weak. The typical consequences associated with bad posture while working on the computer are pain in the back, shoulder, and neck, often resulting in tension headaches. Third, staring at the screen causes eye strain. Staring at a bright screen for hours can lead to eye fatigue or eye strain, headaches, blurred vision, burning, itching or tearing eyes, and temporary vision disorders. Fortunately, eye strain rarely results in a permanent condition and symptoms can be prevented or cured rather easily. Last, but not least, emotional pressure and isolation cause anxiety and depression. Computers are very efficient tools in that they help us with getting more work done in less time. At the same time, you spend less face-to-face time with your colleagues, family, or friends. This can lead to isolation, anxiety, and depression, i.e. both physical and mental health issues. The symptoms are manifold and can include tense muscles, back pain, headaches, poor sleep (insomnia), increased or flat breathing, quickened pulse, and generally signs of stress, depression, or anxiety.  
1. According to the passage, human body is NOT________working on the computer

Read the following passage and choose the best answer (A, B, C, D):
We’re all born with a passion for learning that for many of us sadly fades over time. A mindset of continuous learning best positions us for an ever-evolving future. Dr. Carol Dweck, a psychologist and Stanford professor, distinguishes between a fixed mindset and a growth mindset. In a fixed mindset, people believe that their basic qualities, like intelligence or talent, are fixed traits. They believe that talent alone, without effort, creates success. They believe that they are “smart” or “dumb” and that there is no way to change. No matter how hard they work at something, a ceiling prevents them from getting better. In a growth mindset, people believe that their basic abilities can be developed through dedication and hard work. Brains and talent are a starting point. This view creates a love of learning and a resilience that is essential for great accomplishments. The sky is the limit. It’s not about proving yourself, it’s about improving yourself. “Future Shock” author Alvin Toffler once said, “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.” Learning and relearning can be fun. Unlearning is hard. It’s hard discarding old thinking, protocols, treatment plans, business practices and communication styles. But that hard work is necessary to progress and grow as people and professionals. Unlearning is particularly difficult for adults; kids are good at it. Our thinking becomes more rigid as we age. How difficult was it for medical professionals of the past to unlearn bloodletting, lobotomies, arsenic and mercury treatments, urine for teeth whitening, shock therapy, and heroin for children’s coughs? All were considered contemporary medicine in our great-grandparents’ day. The importance of learning, unlearning and relearning has never been more important than in today’s rapidly changing workplace
3. According to paragraph 2, which idea is that of a growth mindset?

Choose the best answer:
I/ love/ films/ I/ don't like/ watch/ them/ television.

Read the following passage and choose the best answer (A, B, C, D):
Water is of vital importance to all living things. Without it, all living things will  surely die. We also use a great (1)_____ of water daily in our homes, in factories, and in power stations. Most of this water is fresh water and it comes to us from reservoirs, rivers and lakes.  The Earth’s surface is (2)_____ by large areas of water which we call oceans and seas. If you have tasted the water from the sea, you will know that, unlike fresh water, seawater tastes salty. This is due to the (3)_____ of sodium chloride which comes from the land. Rivers carry it to the sea.  Although (4)_______salt nor fresh water has (5)________color, the sea often looks blue in the sunlight. The reason is that sunlight is made up of many colors. Some colors disappear quickly in the sea but blue light bounces back or is reflected, to the surface. This makes the sea look blue. Hence, a stormy sky will make the sea look grey

A pilot cannot fly by sight alone. In many conditions, such as flying at night and landing in dense fog, a pilot must use radar, an alternative way of navigating. Since human eyes are not very good at determining speeds of approaching objects, radar can show a pilot how fast nearby planes are moving. The basic principle of radar is exemplified by what happens when one shouts in a cave. The echo of the sounds against the walls helps a person determine the size of the cave. With radar, however, the waves are radio waves instead of sound waves. Radio waves travel at the speed of light, about 300,000 kilometres in one second. A radar set sends out a short burst of radio waves. Then it receives the echoes produced when the waves bounce off objects. By determining the tune it takes for the echoes to return to the radar set, a trained technician can determine the distance between the radar set and other objects. The word "radar" in fact gets its name from the term "radio detection and ranging". "Ranging" is the term for detection of the distance between an object and the radar set. Besides being of critical importance to pilots radar is essential for air traffic control tracking ships at sea, and for tracking weather Systems and storms

The word "tracking" in the passage most closely means...............................

Read the following passage and choose the best answer (A, B, C, D):
To really figure out what a CV is, we first have to talk about what CV means. The  letters CV stand (1) ____ curriculum vitae which is Latin for “course of life.” When used in a job seeking context, a CV (also sometimes referred to as just a vita) is a detailed accounting of not only a person’s past history of education, experiences and (2) ____ but also related accomplishments and is generally used when an individual is looking for a job. (3) ____, a CV is a thorough and comprehensive document, detailing not only your education and work history, but also your achievements, awards, any honors you’ve been conferred and any and all of your publications.  A resume, on the other hand, is not so long. Ideally a good solid resume is about one page in length and can be submitted for almost any type of job (4) ____ the market. When you type up a resume, you’re usually just covering your work and educational history. You might include certain professional affiliations and possibly highlight (5) ____ major awards that relate to the job you’re applying for, but it’s usually a concise document. Short and sweet

Read the following passage and choose the best answer (A, B, C, D):
Automated manufacture arose out of the intimate relationship of such economic forces and technical innovations as the division of labor, power transfer and the mechanization of the factory, and the development of transfer machines and feedback systems as explained below. The division of labor (that is, the reduction of a manufacturing or service process into its smallest independent steps) developed in the latter half of the 18th century and was first discussed by the Scottish economist Adam Smith in his book An Inquiry into the Nature and Causes of the Wealth of Nations (1776). In manufacturing, the division of labor results in increased production and a reduction in the level of skills required of workers. Mechanization was the next step necessary in the development of automation. The simplification of work made possible by the division of labor also made it possible to design and build machines that duplicated the motions of the worker. As the technology of power transfer evolved, these specialized machines were motorized and their production efficiency was improved. The development of power technology also gave rise to the factory system of production, because all workers and machines had to be located near the power source. The transfer machine is a device used to move a workpiece from one specialized machine tool to another, in such a manner as to properly position the workpiece for the next machining operation. Industrial robots, originally designed only to perform simple tasks in environments dangerous to human workers, are now extremely dexterous and are being used to transfer, handle, and index (that is, to position) both light and heavy workpieces, thus performing all the functions of a transfer machine. In actual practice, a number of separate machines are integrated into what may be thought of as one large machine. In the 1920s the auto industry combined these concepts into an integrated system of production. The goal of this assembly-line system was to make automobiles available to people who previously could not afford them. This method of production was adopted by most automobile manufacturers and rapidly became known as Detroit automation. Despite more recent advances, it is this system of production that most people think of as automation.
1. According to the passage, automated manufacture did not result from ____

Read the following passage and choose the best answer (A, B, C, D):
Carols were first sung in Europe thousands of years ago, but these were not Christmas Carols. They were pagan songs, sung at the Winter Solstice celebrations as people danced round stone circles. Carols used to be written and sung during all four seasons, but only the tradition of singing them at Christmas has really survived. Early Christians took over the pagan solstice celebrations for Christmas and gave people Christian songs to sing instead of pagan ones. However, not many people liked them as they were all written and sung in Latin, a language that the normal people couldn’t understand. This was changed by St. Francis of Assisi when, in 1223, he started his Nativity Plays in Italy. The people in the plays sang songs or ‘canticles’ that told the story during the plays. Sometimes, the choruses of these new carols were in Latin; but normally they were all in a language that the people watching the play could understand and join in! The new carols spread to France, Spain, Germany and other European countries. The earliest carol, like this, was written in 1410. Sadly only a very small fragment of it still exists. Most Carols from this time and the Elizabethan period are untrue stories, very loosely based on the Christmas story, about the holy family and were seen as entertaining rather than religious songs. They were usually sung in homes rather than in churches! Traveling singers or Minstrels started singing these carols and the words were changed for the local people wherever they were traveling. Before carol singing in public became popular, there were sometimes official carol singers called ‘Waits’. These were bands of people led by important local leaders who had the only power in the towns and villages to take money from the public. Also, at this time, many orchestras and choirs were being set up in the cities of England and people wanted Christmas songs to sing, so carols once again became popular. New carols services were created and became popular, as did the custom of singing carols in the streets. Both of these customs are still popular today! One of the most popular types of Carols services are Carols by Candlelight services. At this service, the church is only lit by candlelight and it feels very Christmassy! Carols by Candlelight services are held in
countries all over the world.
8. Which of the following can be inferred from the passage?

Read the following passage and choose the best answer (A, B, C, D):
After World War II drew to a close in the mid-20th century, a new conflict began.  Known as the Cold War, this battle pitted the world’s two great powers–the democratic, capitalist United States and the communist Soviet Union–against each other. By the mid1950s, the U.S.-Soviet Cold War had worked its way into the fabric of everyday life in both countries, fueled by the arms race and the growing threat of nuclear weapons, wide-ranging espionage and counter-espionage between the two countries, war in Korea and a clash of words and ideas carried out in the media. These tensions would continue throughout the space race, exacerbated by such events as the construction of the Berlin Wall in 1961, the Cuban missile crisis of 1962 and the outbreak of war in Southeast Asia. Space exploration served as another dramatic arena for Cold War competition. On October 4, 1957, a Soviet R-7 intercontinental ballistic missile launched Sputnik (Russian for “traveler”), the world’s first artificial satellite and the first man-made object to be placed into the Earth’s orbit. Sputnik’s launch came as a surprise, and not a pleasant one, to most Americans. In the United States, space was seen as the next frontier, a logical extension of the grand American tradition of exploration, and it was crucial not to lose too much ground to the Soviets. In addition, this demonstration of the overwhelming power of the R-7 missile– seemingly capable of delivering a nuclear warhead into U.S. air space–made gathering intelligence about Soviet military activities particularly urgent.  Beginning in the late 1950s, space would become another platform for the competition, as each side sought to prove the superiority of its technology, its military firepower and–by extension–its political-economic system.
1. Which best serves as the title for the passage?

Read the following passage and choose the best answer (A, B, C, D):
The term “generation gap” may have been coined not long ago but the problem itself is as old as the hills. All sorts of conflicts and misunderstanding between younger and older generations occur in probably every family. Adults complain about arrogance and insensitivity of young people whereas the latter claim that their parents have no idea about what they are going through. There seems to be no perfect solution to this problem as the young and the old find it difficult, if not impossible, to communicate and accept opposite views. The fact that teenagers develop different values from those held by their parents leads to numerous conflicts. There are many reasons why the problem of generation gap arises. First of all, the period of adolescence is difficult. Teenagers are not children any longer, but they are no adults yet. They search for a sense of identity and crave independence. On the other hand, they depend on their parents financially and still need their parent consent when they want to go out, go for holidays, buy something expensive, invite friends home, etc. Very often teenagers treat their parents like enemies especially when they are not permitted to do one thing or another. Obviously, it is understandable when parents insist a teenager returns home before midnight. They have a wide knowledge of the world and all kinds of risks involved – reckless youngsters see no danger in walking alone in the middle of the night or getting a lift from a stranger who might be a serial killer. When children grow up and start their own families they are able to admit that their parents were usually right, although a bit overprotective at times  However, we must remember that adolescence is the period of making important decisions. Sixteen or seventeen-year-olds want to choose their career path or at least develop their talents, which in turn will enable them to decide upon a job later on. Secondly, it is in their late teens when they form their lifelong friendships, go for their first dates, analyze what qualities they will look for in their future partners. Unfortunately, a lot of parents do not want to accept the fact that their child is growing up and has the sole right to choose who she or he wants to become in the future. Such mothers and fathers often have their own idea what their child’s life should be. To my mind, this kind of behavior is really harmful and it can result in a very serious family conflict. Every now and then we meet forty-year-old people who accuse their parents of making them study the subject they hated or marrying the person they never loved. The generation gap problem, which usually disappears a few years later, in such families turns into an emotional wound which might never heal and the feeling of a wasted life on both parts. To sum up, although conflicts between teenagers and their parents are unavoidable, they definitely do not have to lead to an open war. My advice to parents is to try and treat teenagers as their equal partners and to accept their ideas. Teenagers should respect their mothers and fathers more, and be always ready to discuss serious problems with them. All in all, who else loves them more than their parents do?  
5. The word “crave” in paragraph 2 can best be replaced by _____

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
These days, most people in Britain and the US do not wear very formal clothes. But sometimes it is important to wear the right thing.
Many British people don't think about clothes very much. They just like to be comfortable. When they go out to enjoy themselves, they can wear almost anything. At theatres, cinemas and concerts you can put on what you like from elegant suits and dresses to jeans and sweaters. Anything goes, as long as you look clean and tidy.
But in Britain, as well as in the US, men in offices usually wear suits and ties, and women wear dresses or skirts (not trousers). Doctors, lawyers and business people wear quite formal clothes. And in some hotels and restaurants men have to wear ties and women wear smart dresses.
In many years, Americans are more relaxed than British people, but they are more careful with their clothes. At home, or on holiday, most Americans wear informal or sporty clothes. But when

they go out in the evening, they like to look elegant. In good hotels and restaurants, men have to wear jackets and ties, and women wear pretty clothes and smart hairstyles.
It is difficult to say exactly what people wear informal or formal in Britain and the US, because everyone is different. If you are not sure what to wear, watch what other people do and then do the same. You'll feel more relaxed if you don't look too different from everyone else.

The word “elegant” is closest in meaning to    

Read the following passage and choose the best answer (A, B, C, D):
Water is of vital importance to all living things. Without it, all living things will  surely die. We also use a great (1)_____ of water daily in our homes, in factories, and in power stations. Most of this water is fresh water and it comes to us from reservoirs, rivers and lakes.  The Earth’s surface is (2)_____ by large areas of water which we call oceans and seas. If you have tasted the water from the sea, you will know that, unlike fresh water, seawater tastes salty. This is due to the (3)_____ of sodium chloride which comes from the land. Rivers carry it to the sea.  Although (4)_______salt nor fresh water has (5)________color, the sea often looks blue in the sunlight. The reason is that sunlight is made up of many colors. Some colors disappear quickly in the sea but blue light bounces back or is reflected, to the surface. This makes the sea look blue. Hence, a stormy sky will make the sea look grey

Read the following passage and choose the best answer (A, B, C, D):
Facebook users spend an average of more than 15 hours a month on the social  networking site. While there are plenty who caution against such intensive use — and there are a number of studies detailing the harm Facebook could potentially cause — there also are lots of reports extolling the site’s virtues. As the social media giant prepares for its upcoming initial public offering, here are some ways Facebook just might be good for you.  Spending time on Facebook can help people relax, slow down their heart rate and decrease stress levels, according to researchers from the Massachusetts Institute of Technology and the University of Milan. In a study published earlier this year, researchers studied 30 students and found that a natural high was sparked when they were on the social media network that led to the relaxed heart rates and lower levels of stress and tension. In the study, the students were monitored in three situations: looking at panoramic landscapes, performing complicated mathematical equations and using Facebook. While the first situation was the most relaxing to students and the math problems were the most stressful, the time on Facebook uncovered high levels of attractiveness and arousal. The findings support the researchers’ hypothesis that Facebook’s success, as well as that of other social media networks, correlates to the specific positive mental and physical state users experience.  While many may argue that social media networks only distract employees, research shows the opposite may be true. Research from Keas.com found that a 10-minute Facebook break makes employees happier, healthier and more productive. The study examined workers in three groups: one that was allowed no breaks, one that was allowed to do anything but use the Internet and one that was allowed 10 minutes to use the Internet and Facebook. The Facebook group was found to be 16 percent more productive than the group that was not allowed to use the Internet and nearly 40 percent more productive than the group that was allowed no breaks. “Short and unobtrusive breaks, such as a quick surf on the Internet, enables the mind to rest itself, leading to a higher net total concentration for a day’s work, and as a result, increased productivity,” said Brent Coker of the department of management and marketing at the University of Melbourne in Australia.  Facebook is also in the business of matchmaking. Research shows that nearly 60 percent of singles will friend someone new on Facebook after meeting them in person. If they like what they see, 25 percent are likely to contact their new love interest via Facebook. Once the courting is over, nearly 40 percent of those social networking adults will update their relationship status on Facebook, with just 24 percent telling their friends first. Facebook use between couples will continue through the dating process, the research shows. Throughout the day, 79 percent of couples said they send partners Facebook messages or chat on the social network. In addition, more than 60 percent would post romantic messages on their significant other’s Facebook wall. When the relationship ends, more than half of those surveyed immediately update their status to single, which automatically sends out a notification to their friend list to start the dating cycle over again
8. Which of the following could best describe the tone of the passage?

Choose the best answer:
The most magnificent feature of Taj Mahal ____ is the central dome.

Each sentence has a mistake. Find it bychosing A B C or D

Water pollution can kill a large number of fish, birds, but other animals; in some cases it may kill all members of a species in an affected area

Read the following passage and choose the best answer (A, B, C, D):
Paul Watson is an environmental activist. He is a man who believes that he must do something, not just talk about doing something. Paul believes in protecting endangered animals, and he protects them in controversial ways. Some people think that Watson is a hero and admire him very much. Other people think that he is a criminal. On July 16th, 1979, Paul Watson and his crew were on his ship, which is called the Sea Shepherd. Watson and the people who work on the Sea Shepherd were hunting on the Atlantic Ocean near Portugal. However, they had a strange prey, instead of hunting for animals, their prey was a ship, the Sierra. The Sea Shepherd found the Sierra, ran into it and sank it. As a result, the Sierra never returned to the sea. The Sea Shepherd, on the other hand, returned to its home in Canada. Paul Watson and his worked thought that they had been successful. The Sierra had been a whaling ship, which had operated illegally. The captain and the crew of the Sierra did not obey any of the international laws that restrict whaling. Instead, they killed as many whales as they could, quickly cut off the meat, and froze it. Later, they sold the whale meat in countries where it is eaten. Paul Watson tried to persuade the international whaling commission to stop the Sierra. However, the commission did very little, and Paul became impatient. He decided to stop the Sierra and whaling ships in any way that he could. He offered to pay $25,000 to an one who sank any illegal whaling ship, and he sank the Sierra. He acted because he believed that the whales must be protected. Still, he acted without the approval of the government; therefore, his action controversial. Paul Watson is not the only environmental activist. Other men and women are also fighting to protect the Earth. Like Paul Watson, they do not always have the approval of their governments, and like Watson, they have become impatient. Yet, because of their concern for the environment, they will act to protect it.
2. When something is controversial: 

Stop Pollution Now!

Pollution is a really big problem on our planet and it must (1) …. immediately. It must be stopped before our planet goes extinct. There are three main reasons, in my opinion, why pollution should be stopped.

The first reason why we should stop pollution is that pollution is destroying the environment we live in. Carbon dioxide is a big (2) ……….. to pollution. Carbon dioxide affects our climate in many different ways. The way it works is that certain ‘greenhouse gases’ can't escape (3) …….. our atmosphere because they get trapped. The second reason why we should stop pollution is that it also has an influence on us – (4) ……….. Pollution also influences human life and that is a big problem. According to the World Health Organization, indoor air pollution from the burning of coal or biomass fuels like wood risks lives of millions of people. Air pollution causes two million deaths per year, mostly from heart disease and respiratory disorders (5) …….. infections and lung cancer.

The third reason why we should stop pollution is that (6) …………. we do, we can live longer on this planet. If we don’t stop pollution and global warming, something really bad will happen (7) ….. us. Humans have destroyed the planet so quickly. We can live longer and extent our existence on this planet so that our children’s children can live in a planet without worries. In short, pollution must be stopped immediately. The earth is our only home and we must protect it and take care of it as much as we can. Pollution must be stopped before we (8) ………. our planet.

et.

(2) …......