Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
Parents and teachers are always smaking (31)________ between the time when they were children and the present generation . They say everything was better than it is today, especially ineducation. (32)________ , they say they used to work much harder in school, and that nowadays, we aren't  very interested. I disagree, because we spend hours every day doing homework after our lessons or (33)________ for exammination. I wonder (34)________ our parents really had to study somuch after school every day. In my opinion, it is no exaggeration to say we have forgotten how to play. I think one reason whykids (35)________ in class is because they need to get rid ofstress.
(34).....................

Read the text and choose the best answer (A, B, C or D) to each of the questions. 
Poles Apart
Many are surprised to learn that Antarctica is nearly twice the size of the United States. The name Antarctica was coined to mean "opposite to the Arctic." It is just that in many ways. Antarctica is a high, ice-covered landmass. In the Arctic the landmasses are grouped around the ice-covered Arctic Ocean.
Largely because of this difference, the climate of the two areas is very different. Antarctica is the coldest area in the world. On the average it is about 30 degrees colder than the Arctic. At the South Pole, nearly 10.000 feet high, monthly mean temperatures run well below zero. Only in coastal regions do temperatures sometimes rise about freezing in the summer (December to March). In contrast, near the North Pole monthly mean temperatures often rise above freezing. 
At both poles, daily temperatures may drop far below the monthly mean. At the American South Pole Station, winter temperatures sometimes fall below -100 degrees Fahrenheit. Elsewhere, on higher parts of the south polar plateau, even lower temperatures are recorded.
A temperature of -127 degrees Fahrenheit was measured in August 1960. It is the world's record low temperature.
Partly because of this climatic difference, the land animals and plants of the two regions are very different. On the continent of Antarctica, there are very few plants. In the Arctic there are many plants. In some of the few ice-free areas of Antarctica, mosses, lichens, and algae are found. Penguins populate Antarctic coastlines but do not exist in the Arctic. The land animals of the Arctic are foxes, bears, reindeer, and lemmings. These animals are unknown in the Antarctic. Old rock layers show that this "oppositeness" between north and south extends far back into the early chapters of earth history.
Ice is the great feature of Antarctica. More than 4.5 million square miles of ice sheet cover the area. Great rivers of ice, called glaciers, push down the mountains. Antarctica is the storehouse of about 85 percent of the total world supply of ice. 
The icecap is very thick, averaging nearly 8,000 feet. At one spot, scientists have found the distance from the surface to the rock underneath the ice to be more than 13,000 feet.
If this great volume of ice were to melt, the volume of the world oceans would increase, and sea level would rise. Extreme atmospheric changes would have to take place for this to happen.

How much of the world's ice is located in Antarctica?

Choose the item among A, B, C or D that best answers the question about the passage:

"A good deal of fascinating research has been done about the reading patterns of young people, and it is surprising to discover at what an early age children start expressing preferences for particular kinds of books. A recent report which examined in detail the reading habits of primary-school children, showed that even seven-year-old boys and girls have clear views about what they want to read. Girls, in general, read more, and far more girls than boys preferred reading stories. Boys were showing a taste for the more instant appeal of picture stories, or else books about their hobbies.
 These tastes continue unchanged until girls are teenagers. Apparently girls read more in general, but more fiction in particular. You could say that there are more opportunities for girls to read fiction: magazines encourage the fiction habits in girls in their early teens, and by their late teens they have probably moved on to the adult women’s magazines. Teenage boys tend to buy magazines about their hobbies: motorcycles, heavy transport and so on.
 Adult reading tastes are also the subject of research. Again the number of women who read for pleasure is considerably higher than the number of men. Ít seems that the majority of women still want love stories. There has also been some analysis of what men actually read. Apparently only 38 percent of men read anything, but 50 percent of what they read is fiction in the form of action-packed stories of space or gunmen."

2. A close look at the reading habits of boys and girls shows that …….

Let children learn to judge their own work. A child learning to talk does not learn by being corrected all the time. If corrected too much, he will stop talking. He notices a thousand times a day the difference between the language he uses and the language those around him use. Bit by bit, he makes the necessary changes to make his language like other people’s. In the same way, children learn all the other things they learn to do without being taught - to talk, run, climb, whistle, ride a bicycle - compare their own performances with those of more skilled people, and slowly make the needed changes. But in school we never give a child a chance to find out his mistakes for himself, let alone correct them. We do it all for him. We act as if we thought that he would never notice a mistake unless it was pointed out to him, or correct it unless he was made to. Soon he becomes dependent on the teacher. Let him do it himself. Let him work out, with the help of other children if he wants it, what this word says, what the answer is to that problem, whether this is a good way of saying or doing this or not.
If it is a matter of right answers, as it may be in mathematics or science, give him the answer book. Let him correct his own papers. Why should we teachers waste time on such routine work? Our job should be to help the child when he tells us that he can’t find the way to get the right answer. Let’s end all this nonsense of grades, exams, and marks. Let us throw them all out, and let the children learn what all educated persons must someday learn, how to measure their own understanding, how to know what they know or do not know.
Let them get on with this job in the way that seems most sensible to them, with our help as school teachers if they ask for it. The idea that there is a body of knowledge to be learnt at school and used for the rest of one’s life is nonsense in a world as complicated and rapidly changing as ours. Anxious parents and teachers say, “But suppose they fail to learn something essential, something they will need to get on in the world?” Don’t worry! If it is essential, they will go out into the world and learn it.

Exams, grades and marks should be abolished because children’s progress should only be estimated by ________.

Read the following passage and mark the letter A, B, C, or D to indicate the answer to each of the question. 
The world’s oldest post office, which has been operating in Sanquhar, Scotland, for more than 300 years, faces an uncertain future. Current owner and stamp collector, Manzoor Alam, and his wife, Nazra, have been forced to put the business and its accompanying cottage on the market due to ill health.
The Alams are “heartbroken” to leave the post office, and are concerned that if a buyer cannot be found its rich history could be lost. “It was my husband who was always the one most interested in stamps and the postal service but over the last few years of working here it has grown on me too,” said Mrs Alam. The couple are the post office’s 16th postmasters, and if they become the last, the title will fall to a Stockholm branch, which opened in 1720.
Dumfries and Galloway councillor, Andrew Wood, said lots of rural areas were struggling to keep their post offices open. He said it would be a “sad day” if the business folded. “I was wondering if the community could arrange a buyout but it shouldn’t come down to that,” he said. “We’re a wealthy country and should be able to have them in good-sized towns.”
The property is on the market for £275,000, and includes a three-bed cottage with two bathrooms, a large living room, and garden with outbuildings. Agent Humberstones suggests the outbuilding could be a holiday let, tea room or postal museum, as Mr Alam had planned. “My ambition is to promote the rich heritage of the past by establishing a postal museum — the only one in Scotland — and combining it with a modern business, securing this wonderful post office for future generations,’” he had said when he took on the business.

According to paragraph 4, what is NOT included in the premises?

Light from a living plant or animal is called bioluminescence, or cold light, to distinguish it from incandescence or heat-generating light. Life forms could not produce incandescent light without being burned. Their light is produced in chemicals combining in such a way that little or no measurable heat is produced, and the life forms generating it are unharmed. Although bioluminescence is a relatively complicated process, it can be reduced to simple terms. Living light occurs when luciferin and oxygen combine in the presence of luciferase. In a few cases, fireflies the most common, an additional compound called ATP is required.
The earliest recorded experiments with bioluminescence in the late 1800s are attributed to Raphael Dubois, who extracted a luminous fluid from a clam, observing that it continued to glow in the test tube for several minutes. He named the substance luciferin, which means “the bearer of life”. In further research, Dubois discovered that several chemicals were required for bioluminescence to occur. In his notes, it was recorded that a second important substance, which he called luciferase, was always present. In later study of small, luminous sea creatures, Newton Harley concluded that luciferin was composed of carbon, hydrosen, and oxygen, which are the building blocks of all living cells. He also proved that there are a variety of luciferin and luciferase, specific to the plants and animals that produce them.
Much remains unknown, but many scientists who are studying bioluminescence now believe that the origin of the phenomenon may be traced to a time when there was no oxygen in the Earth’s atmosphere. When oxygen was gradually introduced to the atmosphere, it was actually poisonous to life forms, plants and animals produced light to use up the oxygen in a gradual but necessary adaptation. It is speculated that millions of years ago, all life may have produced light to survive. As the millennia passed, life forms on Earth became tolerant of, and finally dependent on oxygen, and the adaptation that produced bioluminescence was no longer necessary, but some primitive plants and animals continued to use the light for new functions such as mating or attracting prey.

Bioluminescence is described as all of the following EXCEPT ________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Mickey Mantle was one of the greatest baseball players of all time. He played for the New York Yankees in their years of glory. From the time Mantle began to play professionally in 1951 to his last year in 1968, baseball was the most popular game in the United States. For many people, Mantle symbolized the hope, prosperity, and confidence of America at that time.

   Mantle was a fast and powerful player, a “switch-hitter” who could bat both right-handed and lefthanded. He won game after game, one World Series championship after another, for his team. He was a wonderful athlete, but this alone cannot explain America’s fascination with him.

   Perhaps it was because he was a handsome, red-haired country boy, the son of a poor miner from Oklahoma. His career, from the lead mines of the West to the heights of success and fame, was a fairy-tale version of the American dream. Or perhaps it was because America always loves a “natural”: a person who wins without seeming to try, whose talent appears to come from an inner grace. That was Mickey Mantle.

   But like many celebrities, Mickey Mantle had a private life that was full of problems. He played without complaint despite constant pain from injuries. He lived to fulfill his father’s dreams and drank to forget his father’s early death.

   It was a terrible addiction that finally destroyed his body. It gave him cirrhosis of the liver and accelerated the advance of liver cancer. Even when Mickey Mantle had turned away from his old life and warned young people not to follow his example, the destructive process could not be stopped. Despite a liver transplant operation that had all those who loved and admired him hoping for a recovery, Mickey Mantle died of cancer at the age of 63.

The word “this” in paragraph 2 refers to ______.

Humans have struggled against weeds since the beginnings of agriculture. Marring our gardens is one of the milder effects of weeds - any plants that thrive where they are unwanted. They clog waterways, destroy wildlife habitats, and impede farming. Their spread eliminates grazing areas and accounts for one-third of all crop loss. They compete for sunlight, nutrients, and water with useful plants.
The global need for weed control had been answered mainly by the chemical industry. Its herbicides are effective and sometimes necessary, but some pose serious problems, particularly if misused. Toxic compounds threaten animal and public health when they accumulate in food plants, groundwater, and drinking water. They also harm workers who apply them.
In recent years, the chemical industry has introduced several herbicides that are more ecologically sound. Yet new chemicals alone cannot solve the world’s weed problems. Hence, scientists are exploring the innate weed-killing powers of living organisms, primarily insects and microorganisms.
The biological agents now in use are environmentally benign and are harmless to humans. They can be chosen for their ability to attack selected targets and leave crops and other plants untouched. In contrast, some of the most effective chemicals kill virtually all the plants they come in contact with, sparing only those that are naturally resistant or have been genetically modified for resistance. Furthermore, a number of biological agents can be administered only once, after which no added applications are needed. Chemicals typically must be used several times per growing season.

The word “marring” in bold is closest in meaning to ________.

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage:

"Many parents believe that they should begin to teach their children to read when they are (1)….. more than toddlers. This is fine if the child shows a real interest but (2)…… a child could be counter-productive if he isn’t ready. Wise parents will have a (3)….. attitude and take the lead from their child. What they should provide is a selection of (4)….. toys, books and other activities. Nowadays there is a plenty of good (5)….. available for young children, and of course, seeing plenty of books in use about the house will also (6)…..  them to read.
 Of course, books are no longer the only (7)….. of stories and information. There Js also a huge range of videos, which can (8)…. And extend the pleasure a child finds in a book and are (9)… valuable in helping to increase vocabulary and concentration. Television gets a bad (10)…. as far as children are concerned, mainly because too many children spend too much time watching programmes not intended for their age group."

2. This is fine if the child shows a real interest but (2)…… a child could be counter-productive if he isn’t ready.

Many of the most damaging and life-threaling types of weather-torrential rains, severe thunderstorms, and tornadoes-begin quickly, strike suddenly, and dissipate rapidly, devastating small regions while leaving neighboring areas untouched. One such event, a tornado, struck the northeastern section of Edmonton, Alberta, in July 1987. Total damages from the tornado exceeded $250 million, the highest ever for any Canadian storm. Conventional computer models of the atmosphere have limited value in predicting short-live local storms like the Edmonton tornado, because the available weather data are generally not detailed enough to allow computers to discern the subtle atmospheric changes that precede these storms. In most nations, for example, weather balloon observations are taken just once every twelve hours at locations typically separated by hundreds of miles. With such limited data, conventional forecasting models do a much better job predicting general weather conditions over large regions than they do forecasting specific local events.
Until recently, the observation-intensive approach needed for accurate, very short range forecasts, or “Nowcasts”, was not feasible. The cost of equipping and operating many thousands of conventional weather stations was prohibitively high, and the difficulties involved in rapidly collecting and processing the raw weather data from such a network were insurmountable. Fortunately, scientific and technological advances have overcome most of these problems. Radar systems, automated weather instruments, and satellites are all capable of making detailed, nearly continuous observation over large regions at a relatively low cost. Communications satellites can transmit data around the world cheaply and instantaneously, and modern computers can quickly compile and analyzing this large volume of weather information. Meteorologists and computer scientists now work together to design computer programs and video equipment capable of transforming raw weather data into words, symbols, and vivid graphic displays that forecasters can interpret easily and quickly. As meteorologists have begun using these new technologies in weather forecasting offices, Nowcasting is becoming a reality.

The word “subtle” is closest in meaning to ________.

Fill in each numbered blank with one suitable word or phrase.

If you want to prepare yourself for great achievement and have more to (1) ______ to your education or your work, try reading more books. (2) ______ up some of the interestingly informative books and search for well-researched material that can help you grow. We should (3) ______ our children to read more books and (4) ______ less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is (5) ______ interesting point of view worth further (6) ______. Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that (7) ______ a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be (8) ______ to many different people. Not only that, we can (9) ______ vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good (10) ______ skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.

(1) ______

Read the following passage and mark the letter A, B, C, or D to indicate the answer to each of the question. 
The world’s oldest post office, which has been operating in Sanquhar, Scotland, for more than 300 years, faces an uncertain future. Current owner and stamp collector, Manzoor Alam, and his wife, Nazra, have been forced to put the business and its accompanying cottage on the market due to ill health.
The Alams are “heartbroken” to leave the post office, and are concerned that if a buyer cannot be found its rich history could be lost. “It was my husband who was always the one most interested in stamps and the postal service but over the last few years of working here it has grown on me too,” said Mrs Alam. The couple are the post office’s 16th postmasters, and if they become the last, the title will fall to a Stockholm branch, which opened in 1720.
Dumfries and Galloway councillor, Andrew Wood, said lots of rural areas were struggling to keep their post offices open. He said it would be a “sad day” if the business folded. “I was wondering if the community could arrange a buyout but it shouldn’t come down to that,” he said. “We’re a wealthy country and should be able to have them in good-sized towns.”
The property is on the market for £275,000, and includes a three-bed cottage with two bathrooms, a large living room, and garden with outbuildings. Agent Humberstones suggests the outbuilding could be a holiday let, tea room or postal museum, as Mr Alam had planned. “My ambition is to promote the rich heritage of the past by establishing a postal museum — the only one in Scotland — and combining it with a modern business, securing this wonderful post office for future generations,’” he had said when he took on the business.

According to paragraph 2, what is NOT mentioned about the owners of Sanquhar post office?

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage:

"Many parents believe that they should begin to teach their children to read when they are (1)….. more than toddlers. This is fine if the child shows a real interest but (2)…… a child could be counter-productive if he isn’t ready. Wise parents will have a (3)….. attitude and take the lead from their child. What they should provide is a selection of (4)….. toys, books and other activities. Nowadays there is a plenty of good (5)….. available for young children, and of course, seeing plenty of books in use about the house will also (6)…..  them to read.
 Of course, books are no longer the only (7)….. of stories and information. There is also a huge range of videos, which can (8)…. And extend the pleasure a child finds in a book and are (9)… valuable in helping to increase vocabulary and concentration. Television gets a bad (10)…. as far as children are concerned, mainly because too many children spend too much time watching programmes not intended for their age group."

9. And extend the pleasure a child finds in a book and are (9)… valuable in helping to increase vocabulary and concentration.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks
WORKING PARENTS
Reliable studies have shown that children of parents who both go out to work have no more problems than children with one parent staying at home. My personal (36)________ is that both parents should go out  to work if they wish.
Some parents invest so much in a career that they cannot bear to give it up. Others have to work because of
(37)________ necessity. There are several options when it comes to choosing childcare from child minders to the kind neighbour across the street.
No (38)________ how good the childcare maybe, some children protest if their parents aren't around.       Babies become dependent on parents and close family members, (39)________ parents should make sure they allow plenty of time to help their child settle in with their new career.
Remember: if parents want to (40)________ the best for their children, it‟s not the quantity of time they spend with them, it‟s the quality that matters.
(40).........................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word(s) for each of the blanks from 41 to 45.
The United States has many different types of families. While most American families are traditional,(41)_________ a father, mother and one or more children, 22 percent of all American families in 1998 were headed by one parent, usually a woman. In a few families in the United States, there are no children. These childish couples may believe that they would not make good parents; they may want freedom from the (42)_________ of childbrearing or, perhaps they (43)_________ physically able to have children. Other families in the United States have one adult (44)_________ a stepparent. A stepmother or stepfather is a       person who joins a family by marrying a father or mother Americans tolerate and accept these different types of families. In the United States, people have the right to privacy and Americans do not believe in telling other Americans what type of family group they must belong to. They respect each other’s (45) _________ regarding family groups. Families are very important to Americans.
(43)...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
Parents and teachers are always smaking (31)________ between the time when they were children and the present generation . They say everything was better than it is today, especially ineducation. (32)________ , they say they used to work much harder in school, and that nowadays, we aren't  very interested. I disagree, because we spend hours every day doing homework after our lessons or (33)________ for exammination. I wonder (34)________ our parents really had to study somuch after school every day. In my opinion, it is no exaggeration to say we have forgotten how to play. I think one reason whykids (35)________ in class is because they need to get rid ofstress.
(35).....................

Read the following passage and mark the letter A, B, C, or D to indicate the correct word or phrase that best fits each the numbered blanks. 
At present, single-parent families ought to be of great focus, be recognized and supported as they are a growing family form and should not be an afterthought in family, economic and labor market policies. Single parent families should be (25) _______ considered and addressed in all family policy discussions and decisions. (26)________, home-care cash allowances, which are paid to a parent who abstains from employment to take care for her child at home, can have significant consequences encouraging lower levels of female employment among single-parent families, (27)________ in turn results in higher childhood poverty. In this regard, work-life balance policies and workplace practices also need to (28)________ a single-parent perspective, for example, the impact of non-standard work hours when childcare is not available.
The provision of educational and skill-building opportunities and affordable quality day care become even more urgent in families with single parents. Such families should have a higher priority and subsidized access to childcare facilities. Governmental agencies should be established (29)________ child support payment from non-resident parents in case of conflicts, disagreements or delayed payments, e.g., after a divorce or separation.

(27)________ in turn results in higher childhood poverty

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 41 to 45.
SOCIAL NETWORK
A 16-year-old girl from Essex has been sacked after describing her job as boring on the social networking website, Facebook. The teenager, who had been working (41)      an administrative assistant at a    marketing company for just three weeks, didn‟t feel very enthusiastic about the duties she was asked to do. (42)       of moaning to her friends she decided to express her thoughts on her Facebook page to a colleague, who (43)       the boss‟s attention to it. He immediately fired her on the (44)       that her public display of dissatisfaction made it impossible for her to continue working for the company. She later told newspapers she had been treated totally unfairly, especially as she hadn‟t even mentioned the company‟s name. She claimed she‟s been perfectly happy with her job and that her light-hearted comments shouldn‟t (45)      taken seriously. A spokesperson from a workers‟ union said the incident demonstrated two things: firstly, that people need to protect their privacy online and secondly, that employers should be less sensitive to criticism.
(42).......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks from 46 to 50.
ABROAD WITH US
The company study abroad was originally founded in 1991 for students who wished to study French in France. Its success led to the establishment of other schools around the world.
Learning the language in the country in which it is spoken is, of course,a (46)_________ more effective and faster process than studying in your own country. It is also an opportunities to mix with local habitants and (47) _________ a greater and deeper (48) _________ of the people whose language you are studying. This makes the whole experience much more enjoyable.
You may wish to attend an Italian language and a cooking course in Italy or combine a Portuguese course with a sport. You should look at all the possibilities and (49) _________ the best choice.
In order to choose  the (50)_________ course and location for you, we suggest you contact us to discuss your particular requirements. From the information you give us, we can make some recommendation.
(48).......................

Many of the most damaging and life-threaling types of weather-torrential rains, severe thunderstorms, and tornadoes-begin quickly, strike suddenly, and dissipate rapidly, devastating small regions while leaving neighboring areas untouched. One such event, a tornado, struck the northeastern section of Edmonton, Alberta, in July 1987. Total damages from the tornado exceeded $250 million, the highest ever for any Canadian storm. Conventional computer models of the atmosphere have limited value in predicting short-live local storms like the Edmonton tornado, because the available weather data are generally not detailed enough to allow computers to discern the subtle atmospheric changes that precede these storms. In most nations, for example, weather balloon observations are taken just once every twelve hours at locations typically separated by hundreds of miles. With such limited data, conventional forecasting models do a much better job predicting general weather conditions over large regions than they do forecasting specific local events.
Until recently, the observation-intensive approach needed for accurate, very short range forecasts, or “Nowcasts”, was not feasible. The cost of equipping and operating many thousands of conventional weather stations was prohibitively high, and the difficulties involved in rapidly collecting and processing the raw weather data from such a network were insurmountable. Fortunately, scientific and technological advances have overcome most of these problems. Radar systems, automated weather instruments, and satellites are all capable of making detailed, nearly continuous observation over large regions at a relatively low cost. Communications satellites can transmit data around the world cheaply and instantaneously, and modern computers can quickly compile and analyzing this large volume of weather information. Meteorologists and computer scientists now work together to design computer programs and video equipment capable of transforming raw weather data into words, symbols, and vivid graphic displays that forecasters can interpret easily and quickly. As meteorologists have begun using these new technologies in weather forecasting offices, Nowcasting is becoming a reality.

Which of the following is NOT mentioned as an advance in short-range weather forecasting?

Read the following passage and mark the letter A, B, C, or D to indicate the correct word or phrase that best fits each the numbered blanks. 
At present, single-parent families ought to be of great focus, be recognized and supported as they are a growing family form and should not be an afterthought in family, economic and labor market policies. Single parent families should be (25) _______ considered and addressed in all family policy discussions and decisions. (26)________, home-care cash allowances, which are paid to a parent who abstains from employment to take care for her child at home, can have significant consequences encouraging lower levels of female employment among single-parent families, (27)________ in turn results in higher childhood poverty. In this regard, work-life balance policies and workplace practices also need to (28)________ a single-parent perspective, for example, the impact of non-standard work hours when childcare is not available.
The provision of educational and skill-building opportunities and affordable quality day care become even more urgent in families with single parents. Such families should have a higher priority and subsidized access to childcare facilities. Governmental agencies should be established (29)________ child support payment from non-resident parents in case of conflicts, disagreements or delayed payments, e.g., after a divorce or separation.

Governmental agencies should be established (29)________ child support payment from non-resident parents in case of conflicts, disagreements or delayed payments, e.g., after a divorce or separation.