Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
According to research conducted in the US, adult learners are the fastest growing segment of the population (1) _________ lifelong learning. The reason behind this trend is the fact that many professionals are beginning to realize that to remain competitive in the ever-changing world of business they need to stay current and (2) ________.
The markets and the economy are changing at a fast pace, and this means that anyone interested (3) ____ career development needs to be able to keep up. This is especially important since recent graduates will constantly (4) _________ your position as they will be more up-to-date with the changes in the industry.
And it's not as simple as learning a few computer skills here and there. For professionals across all industries to remain current they should closely follow trends and seek to provide depth in their industry knowledge. (5) _________, according to Scott Brinker, a marketing expert, marketers should have started learning to program since the turn of the decade. 

(3)..................

The ocean bottom - a region nearly 2.5 times greater than the total land area of Earth - is a vast frontier that even today is largely unexplored and uncharted. Until about a century ago, the deep-ocean floor was completely inaccessible, hidden beneath waters averaging over 3,600 meters deep. Totally without light and subjected to intense pressures hundreds of times greater than at the Earth’s surface, the deep-ocean bottom is a hostile environment to humans, in some ways as forbidding and remote as the void of outer space.
Although researchers have taken samples of deep-ocean rocks and sediments for over a century, the first detailed global investigation of the ocean bottom did not actually start until 1968, with the beginning of the National Science Foundation’s Deep Sea Drilling Project (DSDP). Using techniques first developed for the offshore oil and gas industry, the DSDP’s drill ship, the Glomar Challenger, was able to maintain a steady position on the ocean’s surface and drill in very deep waters, extracting samples of sediments and rock from the ocean floor.
The Glomar Challenger completed 96 voyages in a 15-year research program that ended in November 1983. During this time, the vessel logged 600,000 kilometers and took almost 20,000 core samples of seabed sediments and rocks at 624 drilling sites around the world.. The Glomar Challenger’s core samples have allowed geologists to reconstruct what the planet looked like hundreds of millions of years ago and to calculate what it will probably look like millions of years in the future. Today, largely on the strength of evidence gathered during the Glomar Challenger’s voyages, nearly all earth scientists agree on the theories of plate tectonics and continental drift that explain many of the geological processes that shape the Earth.
The cores of sediment drilled by the Glomar Challenger have also yielded information critical to understanding the world’s past climates. Deep-ocean sediments provide a climatic record stretching back hundreds of millions of years, because they are largely isolated from the mechanical erosion and the intense chemical and biological activity that rapidly destroy much land-based evidence of past climates. This record has already provided insights into the patterns and causes of past climatic change - information that may be used to predict future climates.

The Deep Sea Drilling Project was significant because it was .............

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There are many different metaphors used to describe culture. My favorite one is the iceberg. I think, it demonstrates so vividly what can happen to us if we believe only in the visible and ignore or underestimate the invisible part. The hidden part of our culture is that part which we know instinctively because we absorbed it from childhood on. It's handed down to us from generation to generation. We could also say, it's the "thinking" and "feeling" part of culture: habits, assumptions, attitudes, desires, values, tastes, etc.
Now, if we are in a new culture, our customary evaluations and interpretations are likely not to be on target because we see everything through our own cultural glasses. Imagine yourself in a new city trying to get around with a map from your own hometown. It wouldn't take long for you to get lost and completely frustrated! When we experience an encounter in the new culture that puzzles us, the most common reaction is to judge it through our own cultural glasses. 
I want to propose an alternate approach to our initial gut reaction. Instead of immediately and instinctively judging a situation through our own glasses, we might first just pause and notice what is happening and then realize that this is a cultural learning situation. Remember the iceberg metaphor! The new culture becomes your mirror that shows you a hidden part of your own culture. What an opportunity for personal growth and new insight! You can compare two different approaches, that of the new culture and of your own culture. This gives you a choice. Now you can decide what fits best for you or even take the best from both sides. 

According to paragraph 3, what is the advice for people facing unfamiliar cultural events?

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In such a costly  and (1).......society and world, no one of us can live without money. We need money to fulfil our basic needs of the life such as buying food, and other many basic necessities of life which are almost impossible to buy without money. People in the society (2).......are  rich  and have property are looked as honourable and respectful person of the society however a poor person is seen as hatred without any good impression.
Money increases the position of the person in the society and (3).... a good impression to him. All of us want to be rich by earning more money through good job or business in order to fulfil all the increasing demands of the modern age. (4)...... , only few people get this chance of completing their dreams of being a millionaire.
So, money is the thing of great importance all through the life. Money is required by everyone whether he/she is rich or poor and living in urban areas or rural areas. People in the urban areas are earning more money than the people living in backward or rural areas as the people of the urban areas have more (5)............ to the technologies and get more opportunity because of the easy sources.
(2)..........................

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If you want to prepare  yourself  for  great  achievement  and  have  more  to  (1).....  to  your  education or your work, try reading more books. (2)......... up some of the interestingly informative books and search for well - researched materials that can help you grow.
We should encourage our children to read more books and spend less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is (3).......     interesting point of view worth further (4).......... .Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that require a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be communicated to many different people. Not only that, we can (5)........ vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good comprehension skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.
(5).........................

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The concept of being environmentally conscious, or “green”, has become more prevalent in twenty first-century U.S culture. It has begun to affect the manufacturing of everything from non-toxic household cleaning products to motor vehicles powered by alternative sources of energy. However, one way of being “green” that is perhaps not as apparent to the viewer but of equal importance in being environmentally conscious, is the construction of buildings that are considered “sustainable”. Sustainable buildings are those that do not impose on the environment or rely on the over-utilization of energy or natural resources. There are four main principles of sustainability, which includes consideration of the health and stability of all living things and their environmental diversity, as well as the economic opportunities of humanity.
Sustainable architecture consists of environmentally conscious design techniques. In the past, the demolition of an old building meant that all or most of the debris of the building would end up in a landfill or a waste disposal site. Today, architects can plan and design a building that uses recycled materials, such as wood, concrete, stone, or metal. These materials are salvaged from the demolition of an older building and can be appropriately incorporated into a new construction. Architects and construction supervisors may also choose to recycle more organic parts of demolished buildings, such as wooden doors, windows and other glass, ceramics, paper, and textiles.
A problem that has often arisen has been with how a site crew-whether it is demolition or construction crew determines and sorts what is “waste” and what is recyclable. Architects and environmental scientists have to decide whether or not a material is appropriate for use in new construction and how it will impact the environment. They must evaluate the materials from the demolition and determine what those materials contain, and if they meet the standards set by the U.S, government’s Environmental Protection Agency (the EPA). If the debris from the demolition contains hazardous materials that are harmful to the environment or to the consumer, such as asbestos, then the material is not salvageable. Use of the asbestos for insulation and as a form of fire retardation in buildings and fabrics was common in the nineteenth century. Asbestos was once used in shingles on the sides of buildings, as well as in the insulation in the interior walls of homes or other construction. In new “green” construction, insulation that once asbestos- based can be replaced with recycled denim or constructed with cellulose-a fibrous material found in paper products. The same-assessment applies to wood or wallboard painted with toxic lead-based paints. In addition, gas-flow regulators and meters on both water and gas heating systems constructed prior to 1961 must be carefully evaluated to determine that they do not contain dangerous substances such as mercury. Mercury can be harmful to humans and the environment if it is spilled during the removal of these devices.

In paragraph 2, the word “salvaged” is closest in meaning to     .

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One of the greatest concerns parents have when facing an international move is “What schooling will be available to my child? Will my child be disadvantaged academically as a result of this move?”.  (1)..... this fear is certainly strongest in families moving overseas for the first time, even those who may be more experienced often have concerns about their children’s education.
Dr. Ernest Mannino, Director of the State Department’s Office of Overseas Schools, and Dr.Keith Miller, Deputy Director of the office, spoke candidly (2)...... some of the common concerns parents have regarding the education of their children. Dr. Mannino and Dr. Miller (3)........ parents against making assumptions about their children’s  education.  To  make  an  educated  choice,  parents need to (4)...... through schooling issues and to research post schools as far in advance of a move as possible. 
Children (5)........ are internationally mobile have many choices of schools to attend. In most major cities, there are schools based on the U.S, French, German, and British systems. Some parents also choose to become their children’s teachers through home education. Which school is appropriate for your child is an individual decision based on many factors.
(3)........................

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From time immemorial, cities have been the central gathering places of human life, from where the great ideas and movements of the world have sprouted. In this country, the beginnings of our independence fomented with the Boston Tea Party, while Philadelphia served as the home of the Constitutional Convention. The seeds of economic and financial power were sowed on the streets of New York City. Around the world, the great thinkers of the Renaissance assembled in Florence, the impressionist painters flocked to Paris, and the industrial revolution sparked in Birmingham England.
Hundreds of years later, great ideas and innovations are still sprouting in cities – but this time accompanied by a growth in urbanized life over the last several decades never before seen. For the first time in history, more people are living in cities than rural areas. And, this way of living is only going to continue: by 2050, the urban share of global population is projected to surpass 66 percent (up from 30 percent in 1950). This trend to urbanization is even more dramatic beyond the borders of the United States. Take Nigeria's capital, Lagos, which had a population of approximately 7.2 million in 2000, and is expected to rise to 24 million by 2030. And, eight times more Nigerians live in cities today than in 1975. Moreover, the metro areas of Tokyo, New York and Mexico City were the only metro areas in 1975 with at least 10 million people. Today, that list would include 31 such megacities – with 10 more to join by 2030 – all of which are outside the United States.
Cities are undergoing what Brookings Institution author Bruce Katz terms the "metropolitan revolution." Financial capitals New York and London are transforming into major world tech hubs as new and innovative companies emerge within these cities. And, this shift is not exclusive to New York or London, as many cities are undergoing similar transformations driven by this global trend toward urbanization. This wave of urban growth stems, in large part, from the mass adoption of the internet and interconnected technologies. Interestingly, many sociologists predicted years ago that the advent of such interconnectivity would enable people to live and work anywhere. But the practical result has been the opposite.
Indeed, in this new 21st century economy, innovative workers seek one another to collaborate in building and developing new knowledge-based industries that are increasingly disrupting and dominating a rapidly evolving global economy. Bright, curious minds in the sciences and technology demand proximity in order to be more productive, more creative and further stimulated. This need for collaboration has propelled millennials to move to urban areas in droves. But once they get there, they desire new open physical environments – such as incubators and shared work places – to enhance their collaborative efforts. Beyond work, a growing single population – one that now outnumbers married people in the United States – seeks out other singles amid the myriad activities and diverse nightlife that only cities offer.

The word “propelled” in the last paragraph mostly means ____________.

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Peru’s Inca Indians first grew potatoes in the Andes Mountains in about 200 BC. Spanish conquistadors brought potatoes to Europe, and colonists brought them to America. Potatoes are fourth on the list of the world’s food staples – after wheat, corn, and rice. Today, Americans consume about 140 pounds of potatoes per person every year, while Europeans eat twice as many.
One of our favourite ways to eat potatoes is in the form of potato chips. While Benjamin Franklin was the American ambassador to France, he went to a banquet where potatoes were prepared in 20 different ways. Thomas Jefferson, who succeeded Franklin as our French ambassador, brought the recipe for thick–cut, French fried potatoes to America. He served French fries to guests at the White House in 1802 and at his home, Monticello.
A native American chef named George Crum created the first potato chips on August 24, 1853, at Moon Lake Lodge in Saratoga, New York. He became angry when a diner complained that his French fries were too thick, so he sliced the potatoes as thinly as possible, making them too thin and crisp to eat with a fork. The diner loved them, and potato chips were born. In 1860, Chef Crum opened his own restaurant and offered a basket of potato chips on every table.
Joe “Spud” Murphy and Seamus Burke produced the world’s first seasoned crisps, cheese & onion and salt & vinegar chips, in the 1950s in Ireland. In the United Kingdom and Ireland, crisps are what we, in the United States, call potato chips, while their chips refer to our French fries. Ketchup–flavored chips are popular in the Middle East and Canada. Seaweed–flavored chips are popular in Asia, and chicken– flavored chips are popular in Mexico. Other flavors from around the world include: paprika, pickled onions, béarnaise, meat pie, chili crab, salmon teriyaki, borscht, Caesar salad, roasted sausage, firecracker lobster, roast ox, haggis and black pepper, olive, and spaghetti.

 Potato chips are called     in the United Kingdom.

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Volunteering offers many of the same social benefits, with the added bonus of helping others and developing useful skills to put on your CV. Plus, students are in a unique position to help, suggests Tom Fox. "They can take their enthusiasm and excitement for opportunities and share their passions, subject knowledge and experience with people." The idea of giving up time for nothing might seem impractical at first, especially once the pressures of study and coursework or exams begin to mount up. However, Michelle Wright, CEO of charity support organization Cause4, suggests seeing volunteering as a two-way street. "I think it is fine for undergraduates to approach volunteering as a symbiotic relationship where doing good is just one part of the motivation for reaching personal and professional goals."
Katerina Rudiger, head of skills and policy campaigns at the Chartered Institute of Personnel and Development (CIPD), says: "Volunteering can be a valuable way of gaining that experience, as well as building confidence, broadening your horizons, becoming a better team player and developing those all- important 'employability skills' such as communication and decision making." Amanda Haig, graduate HR manager, agrees that volunteering can help your employment prospects. "Volunteering can demonstrate positive personality traits and skill sets, such as proactivity, and teamwork," she says.
A positive side-effect of volunteering is improving your time at university by getting involved in the local community. Leaving the student bubble can make your time as an undergraduate much more varied. At Bath Spa University, more than 1,000 students volunteered over the past year, doing everything from working on local environmental projects to helping in schools or assisting the elderly. ”Quite often there can be a divide between students and permanent residents," says students' union president Amy Dawson, "but if students invest a little time now, they will be giving something back to the local community and will reap the benefits in the future."
“You might also find that volunteering helps your studies if you choose the right program. At Lancaster, volunteering is linked into academic modules in some cases", explains Fox. "This has multiple
wins. Students get to apply their learning in the classroom and share their interests with children in local schools or community organizations, while schools gain skilled students with a passion for a subject that enthuses their pupils."

What does the word "they" refer to in paragraph 3?

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Though Edmund Halley was most famous because of his achievements as an astronomer, he was a scientist of diverse interests and great skill. In addition to studying the skies, Halley was also deeply interested exploring the unknown depths of the oceans. One of his lesser-known accomplishments that was quite remarkable was his design for a diving bell that facilitated exploration of the watery depths.
The diving bell that Halley designed had a major advantage over the diving bells that were in use prior to his. Earlier diving bells could only make use of the air contained within the bell itself, so divers had to surface when the air inside the bell ran low.
Halley's bell was an improvement in that its design allowed for an additional supply of fresh air that enabled a crew of divers to remain underwater for several hours.
The diving contraption that Halley designed was in the shape of a bell that measured three feet across the top and five feet across the bottom and could hold several divers comfortably; it was open at the bottom so that divers could swim in and out at will. The bell was built of wood, which was first heavily tarred to make it water repellent and was then covered with a half-ton sheet of lead to make the bell heavy enough to sink in water. The bell shape held air inside for the divers to breathe as the bell sank to the bottom.
The air inside the bell was not the only source of air for the divers to breathe, and it was this improvement that made Halley's bell superior to its predecessors. In addition to the air already in the bell, air was also supplied to the divers from a lead barrel that was lowered to the ocean floor close to the bell itself. Air flowed through a leather pipe from the lead barrel on the ocean floor to the bell. The diver could breath the air from a position inside the bell, or he could move around outside the bell wearing a diving suit that consisted of a lead bell-shaped helmet with a glass viewing window and a leather body suit, with a leather pipe carrying fresh air from the diving bell to the helmet.

It is NOT stated in the passage that Halley's bell

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The word robot first appeared in a 1921 stage play by Czech writer Karel Capek. In the play, a man makes a machine that can think, which he calls a robot and which ends up killing its owner. In the 1940s, the American science fiction writer Isaac Asimov wrote a series of stories about robots and invented the term robotics, the science of robots. Meanwhile, in the real world, the first robots were developed by an engineer, Joseph F. Engelberger, and an inventor, George C. Devol. Together they started Unimation, a manufacturing company that produces the first real robot in 1961, called the Unimate. Robots of this type were installed at a General Motors automobile plant and proved to be a success. They worked reliably and saved money for General Motors, so other companies were soon acquiring robots as well.
These industrial robots were nothing like the terrifying creatures that can often be seen in science fiction films. In fact, these robots looked and behaved nothing like humans. They were simply pieces of computer-controlled machinery, with metal “arms” or “hands”. Since they were made of metal, they could perform certain jobs that were difficult or dangerous for humans, particularly jobs that involve high heat. And since robots were tireless and never got hungry, sleepy, or distracted, they were useful for tasks that would be tiring or boring for humans. Industrial robots have been improved over the years, and today they are used in many factories around the world. Though the use of robots has meant the loss of some jobs, at the same time other jobs have been created in the design, development, and production of the robots.

When did the word “robot” appear?

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Today, there are 600 million cars in the world. They may seem like a lot. However, there are over 7 million people on our planet. Most of the world’s population uses public transportation to get around. The number of people using public transportation continues to rise. Subway systems worldwide carry 155 million passengers each day. That’s more than 30 times the number carried by all the world’s airplanes. Every day in Tokyo passengers take more than 40 million rides on public transportation.
Yet many people see public transportation as ‘a depressing experience’, says author Taras Gresco. They say it is slow, crowded, or too expensive. In fact, Gresco says, it is actually ‘faster, more comfortable and cheaper’ than driving a car.Like millions of people, Taras Gresco is a ‘straphanger’ - a person who rides public transportation. In his book straphanger: Saving Our Cities and Ourselves from the Automobile, Gresco describe the benefits of public transportation. Firstly, it is better for the environment. When people use public transportation, they use less fuel. Twenty people on one bus use much less fuel than 20 people in 20 cars. Fewer cars mean less pollution and cleaner air.
Using public transportation can be good for your health in other ways. It can even help you lose weight. In one study, a group of people took public transportation every day for six months. Each day they walked to a bus stop or train station. In six months, each person lost an average of six pounds - almost three kilograms. Taking public transportation has another benefit, says Gresco. It helps people become part of their community. When you are alone in your car, you don’t talk to anyone. One Tokyo straphanger told Gresco, “To use public transport is to know how to cooperate with other people,’ It teaches you ‘how to behave in a public space’. So, public transportation is more than a way to get to work or school. It can help lead to cleaner cities. It may also lead to a healthier and more cooperative world population.

Which of the following is not mentioned in the passage as the one that benefits from the public transportation?

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Everybody has heard about the Internet, do you know what an “intranet” is? It is this: just as the Internet connects people around the world, intranets connect people within a single company. In fact, intranets make use of the same software programs as the Internet to (1)......computers and people. This means that you do not have to buy a lot of additional programs to set up an intranet service. If your intranet is working properly, it can link together a huge amount of (2)...........which is stored in different places in the company. In this way, people can get the information they need, regardless (3)........ where it comes from. A company intranet can, of course, be used for unimportant information like office memos or canteen menus. But an intranet should provide important information which people need to make decision about new products, costs and so on. The intranet is (4)......... to share their information with other people. Unfortunately, many departments don’t want to share their specialist knowledge with  others.  Another  problem  (5)........ often occurs is that top managers like to use the intranet to “communicate down” rather than to “communicate across”. That is, they use the intranet to give orders, not to share information between themselves and others working in the same organization.
(1)................................

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Charles Lindbergh was born in Detroit, Michigan, in 1902 but was raised on a farm in Minnesota, where his father was elected to the U.S. Congress in 1907. From then on, he spent his boyhood alternately in Washington, D.C. Detroit, and Little Falls, Minnesota. Because Lindbergh exhibited exceptional mechanical talent, in 1921 he was admitted to the University of Wisconsing to study engineering. However, the young man was seeking more challenging endeavors, and two years later he became a stunt pilot who performed feats at county fairs and public assemblies. This unusual and dangerous undertaking paid off handsomely in the sense that it allowed him to gain a diverse and well–rounded experience in aeronautics. He particularly delighted in what he called “wing–walking” and parachute jumping.
After a year of training as a military cadet, Lindbergh completed his program at the Brooks and Kelly airfields at the top of his class and earned the rank of captain.
Robertson Aircraft Corporation of St. Louis, Missouri, offered him employment as a mail pilot to run the routes between St. Louis and Chicago, and Lindbergh retained his position with the company until 1927. During this period, he set out to win the Raymond B. Orteig prize of $25,000 to be awarded to the first pilot to fly nonstop from New York to Paris. This ambition would irreversibly change his life and accord him a prominent place in the history of aviation.
Embarking on the greatest adventure of his time, Lindbergh left Roosevelt Field at 7:52 A.M. on May 20, 1927, and landed at Le Bourget Field at 5:24 P.M. the next day. Fearing that he would be unknown when he arrived, Lindbergh carried letters of introduction to dignitaries in Paris, but when his plane came to a stop, he was overwhelmed by tremendous welcoming crowds. He was decorated in France, Great Britain, and Belgium, and President Coolidge sent a specially designated cruiser, the Memphis, to bring him back, His accomplishments in aeronautics brought him more medals and awards than had ever been received by any other person in private life.

According to the passage, how old was Lindbergh when he carried out his challenging flight?

The ocean bottom - a region nearly 2.5 times greater than the total land area of Earth - is a vast frontier that even today is largely unexplored and uncharted. Until about a century ago, the deep-ocean floor was completely inaccessible, hidden beneath waters averaging over 3,600 meters deep. Totally without light and subjected to intense pressures hundreds of times greater than at the Earth’s surface, the deep-ocean bottom is a hostile environment to humans, in some ways as forbidding and remote as the void of outer space.
Although researchers have taken samples of deep-ocean rocks and sediments for over a century, the first detailed global investigation of the ocean bottom did not actually start until 1968, with the beginning of the National Science Foundation’s Deep Sea Drilling Project (DSDP). Using techniques first developed for the offshore oil and gas industry, the DSDP’s drill ship, the Glomar Challenger, was able to maintain a steady position on the ocean’s surface and drill in very deep waters, extracting samples of sediments and rock from the ocean floor.
The Glomar Challenger completed 96 voyages in a 15-year research program that ended in November 1983. During this time, the vessel logged 600,000 kilometers and took almost 20,000 core samples of seabed sediments and rocks at 624 drilling sites around the world.. The Glomar Challenger’s core samples have allowed geologists to reconstruct what the planet looked like hundreds of millions of years ago and to calculate what it will probably look like millions of years in the future. Today, largely on the strength of evidence gathered during the Glomar Challenger’s voyages, nearly all earth scientists agree on the theories of plate tectonics and continental drift that explain many of the geological processes that shape the Earth.
The cores of sediment drilled by the Glomar Challenger have also yielded information critical to understanding the world’s past climates. Deep-ocean sediments provide a climatic record stretching back hundreds of millions of years, because they are largely isolated from the mechanical erosion and the intense chemical and biological activity that rapidly destroy much land-based evidence of past climates. This record has already provided insights into the patterns and causes of past climatic change - information that may be used to predict future climates.

Which of the following is NOT mentioned in the passage as being a result of the Deep Sea Drilling Project?

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The hard, rigid plates that form the outermost portion of the Earth are about 100 kilometers thick. These plates include both the Earth's crust and the upper mantle. The rocks of the crust are composed mostly of minerals with light elements, like aluminum and sodium, while the mantle contains some heavier elements, like iron and magnesium. Together, the crust and upper mantle that form the surface plates are called the lithosphere. This rigid layer floats on the denser material of the lower mantle the way a wooden raft floats on a pond. The plates are supported by a weak, plastic layer of the lower mantle called the asthenosphere. Also like a raft on a pond, the lithospheric plates are carried along by slow currents in this more fluid layer beneath them.
With an understanding of plate tectonics, geologists have put together a new history for the Earth's surface. About 200 million years ago, the plates at the Earth's surface formed a “supercontinent” called Pangaea. When this supercontinent started to tear apart because of plate movement, Pangaea first broke into two large continental masses with a newly formed sea that grew between the land areas as the depression filled with water. The southern one — which included the modern continents of South America, Africa, Australia, and Antarctica — is called Gondwanaland. The northern one — with North America, Europe, and Asia — is called Laurasia. North America tore away from Europe about 180 million years ago, forming the northern Atlantic Ocean. Some of the lithospheric plates carry ocean floor and others carry land masses or a combination of the two types. The movement of the lithospheric plates is responsible for earthquakes, volcanoes, and the Earth's largest mountain ranges. Current understanding of the interaction between different plates explains why these occur where they do. For example, the edge of the Pacific Ocean has been called the “Ring of Fire” because so many volcanic eruptions and earthquakes happen there. Before the 1960's, geologists could not explain why active volcanoes and strong earthquakes were concentrated in that region. The theory of plate tectonics gave them an answer.

Which of the following can be inferred about the theory of plate tectonics?

Read the following passage and mark the letter A, B, C or D to indicate the correct word or phrase that best fits each of the numbered blanks.
The first question we might ask is: What can you learn in college that will help you in being an employee?  The  schools teach (1)......... many things of value to the future accountant, doctor or electrician. Do they also teach anything of value to the future employee? Yes, they teach the one thing that it is perhaps most valuable for the future employee to know. But very few students bother to learn it. This basic skill is the ability to organize and express ideas in writing and in speaking. This means that your success as an employee will depend on your ability to communicate with people and to (2).......... your own thoughts and ideas to  them so  they  will (3).......... understand what you are driving at and be persuaded.
Of course, skill in expression is not enough by itself. You must have something to say in the first place. The effectiveness of your job depends much on your ability to make other people understand your work as they do on the quality of the work itself.
Expressing  one's  thoughts  is   one   skill  that   the   school  can  (4)......... teach. The foundations for skill in expression have to be laidearly: an interest in and an ear (5)........... language; experience in organizing ideas and data, in brushing aside the irrelevant, and above all the habit of verbal expression. If you do not lay these foundations during your school years, you may never have an opportunity again.
(1)....................................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
     As customers choose brands based on how they make them feel, rather than their actual products or services, there is an intrinsic advantage to those organizations who use designed experiences as a weapon to cut through the most competitive of markets. Those that don’t, operate in what we call the “experience gap”, the space between them and their customer’s expectation of them. Make no mistake, in our high paced and digitally connected economies, the experience gap is driving markets, fast.
     For example, take Instagram and Twitter. These brands filled the demand for a whole new human experience that did not exist before the evolution of digital technologies enabled that. They were pioneers, and there were no established players to unseat. But we are also seeing a similar dynamic in existing industries. New entrants are coming in and taking the space, also using whole new experiences, purely because the incumbents left the door open.
    Closer to home, this can be seen with Australian neobanks who are giving customers a better experience than the incumbents. Robert Bell is the CEO at neobank 86400. He says banking has already become quite complicated and he wanted to make a change. His neobank is working to solve customers problems more holistically. Bell said, “It’s significantly harder work and takes more time to become a bank, but having done that we can have a much better relationship with our customers and we can offer them a lot more products and services.”
      Think about that for a moment. Do you notice how better experiences, leads to better relationships, which is then the stepping stone for more offerings? Many brands still jump straight to modified offerings, without gaining that customer connection and the necessary foundation of trust first.

According to paragraph 3, what is the attitude of Robert Bell towards the customers?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Around the year 1500, hunting people occupied the entire northern third of North America. They lived well from the animals with which they shared these lands. Hunters of sea mammals had colonized the Arctic coasts of Canada and Greenland between four and five thousand years before. Land-hunting people had lived throughout much of the northern interior for at least 12,000 years.
Northern North America is part of a larger circumpolar ecological domain that continues across the narrow Bering Strait into Siberia and northern Europe. The overall circumpolar environment in the 1500's was not very different from the environment of the present. This vast landmass had a continental climate and was dominated by cold arctic air throughout a long winter and spring season. Summer temperature ranged from near freezing to the mid-20's Celsius, while winter temperature were often as low as 40 degrees below zero Celsius.
Geographers divide the overall circumpolar domain into two zones, the Arctic and, below it, the Subarctic. They refer to the landforms of these areas as tundra and taiga, respectively.
Temperatures in the northern lands were below freezing for eight or nine months of the year. Subsurface soil in the Arctic's tundra remained permanently frozen. Even when summer temperatures were above freezing and the top inches of earth became saturated with water, the soil below remained frozen into a permafrost, as hard as rock. When water flowed upon the surface of permanently frozen tundra, it made overland travel extremely difficult. Summer travel in the boggy lands, or muskeg country, of the Sub Arctic’s taiga was also slow and arduous. Tracking animals was more difficult than it was during the winter when the swampy ground was frozen solid and covered with snow. In both tundra and taiga, hordes of mosquitoes and biting flies bred in the standing pools of water. Clothing lost its thermal efficiency when it became damp. Northern people looked forward to the turn of the season to bring the easier traveling conditions associated with cold weather. In the Arctic, they could haul food and supplies by dogsled while in the Subarctic; people could travel quickly and efficiently by snowshoes and toboggan.

Which of the following terms is used to describe the landforms of the Arctic region?