Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

Since the invention of the Internet, the world has become a different place. People are sending messages, apparently up to 60 billion a day, and it usually takes only seconds to deliver them. (1) _________are we now forgetting how to communicate face-to-face?

Without a doubt there are (2) _________ challenges, but there are also examples of when the Internet has changed someone's life for the better. Look at Tara Taylor's case, a mother (3) ___________ lives in the USA: when she uploaded a photo of her daughter to Facebook, a facefriend (4) ______a problem with one of the child's eyes, so Tara took her to the doctor. It turned out that the girl had a rare disease, but her sight was saved! The story of communication is, in many (5) _______, the story of the human race: we have always shared knowledge and built relationships, whatever means of communication we use.

(Adapted from High Note)

(4) ________

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   The countryside of Britain is well known for its beauty and many contrasts: its bare mountains and moorland, its lakes, rivers and woods, and its long, often wild coastline. Many of the most beautiful areas are national parks and are protected from development. When British people think of the countryside they think of farmland, as well as open spaces. They imagine cows or sheep in green fields enclosed by hedges or stone walls, and fields of wheat and barley. Most farmland is privately owned but is crossed by a network of public footpaths.

   Many people associate the countryside with peace and relaxation. They spend their free time walking or cycling there, or go to the country for a picnic or a pub lunch. In summer people go to fruit farms and pick strawberries and other fruit. Only a few people who live in the country work on farms. Many commute to work in towns. Many others dream of living in the country, where they believe they would have a better and healthier lifestyle.

   The countryside faces many threats. Some are associated with modern farming practices, and the use of chemicals harmful to plants and wildlife. Land is also needed for new houses. The green belt, an area of land around many cities, is under increasing pressure. Plans to build new roads are strongly opposed by organizations trying to protect the countryside. Protesters set up camps to prevent, or at least delay, the building work.

   America has many areas of wild and beautiful scenery, and there are many areas, especially in the West in states like Montana and Wyoming, where few people live. In the New England states, such as Vermont and New Hampshire, it is common to see small farms surrounded by hills and green areas. In Ohio, Indiana, Illinois and other Midwestern states, fields of corn or wheat reach to the horizon and there are many miles between towns.

   Only about 20% of Americans live outside cities and towns. Life may be difficult for people who live in the country. Services like hospitals and schools may be further away and going shopping can mean driving long distances. Some people even have to drive from their homes to the main road where their mail is left in a box. In spite of the disadvantages, many people who live in the country say that they like the safe, clean, attractive environment. But their children often move to a town or city as soon as they can.

   As in Britain, Americans like to go out to the country at weekends. Some people go on camping or fishing trips, others go hiking in national parks.

Which of the following is NOT mentioned as an activity of relaxation in the countryside of Britain?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
     The generation gap that was so in evidence during the 60s has resurfaced, but it is not the disruptive force that it was during the Vietnam era, a 2009 study suggests. The Pew Research Center study found that 79% of Americans see major differences between younger and older adults in the way they look at the world. In 1969, a Gallup Poll found that a smaller percentage, 74%, perceived major differences.
     Today, however, although more Americans see generational differences, most do not see them as divisive. That is partly because of the areas of difference. The top areas of disagreement between young and old, according to the Pew Research Study, are the use of technology and taste in music. Grandparents are likely to have observed these differences in their grandchildren who are tweens, teens, and young adults.
     If large differences between the generations exist, why don't they spawn conflict? The answer is twofold.
     First, the two largest areas of difference—technology and music—are less emotionally charged than political issues. The older generation is likely to be proud of the younger generation's prowess in technology rather than to view it as a problem. As for the musical differences, each generation wants its own style of music, and the older generation generally can relate to that desire.
     Second, in the other areas of difference, the younger generation tends to regard the older generation as superior to their own generation—clearly a difference from the 1960s with its rallying cry of "Don't trust anyone over thirty." According to the Pew study, all generations regard older Americans as superior in moral values, work ethic and respect for others.

Which of the following could be the main idea of the passage?

In “Cerealizing America”, Scott Bruce and Bill Crawford remark that the cereal  industry uses 816 million pounds of sugar per year. Americans buy 2.7 billion  packages of breakfast cereal each year. If (1) _______ end to end, the empty  cereal boxes from one year's consumption would (2) _______ to the moon and back. One point three (1.3) million advertisements for cereal are broadcast on  American television every year at a(n) (3) _______ of $762 million for airtime.  Only automobile manufacturers spend more money on television advertising  than the makers of breakfast cereal. (4) _______ of the boxed cereals found in  supermarkets contain large amounts of sugar and some contain more than 50%  sugar. Cereal manufacturers are very clever in their marketing, making many  cereals appear much healthier than they really are by “fortifying” them with vitamins and minerals. Oh, (5) ______ – you now have vitamin-fortified sugar! Before you eat any cereal, read the ingredient list and see how (6) _______  sugar appears on the ingredient list. Then check the “Nutrition facts” panel. 
There are actually only a small handful of national commercially-branded cereals  that are made (7) _______ whole grains and are sugar-free. If you shop at a health  food store instead of your local supermarket, you (8) _______ to find a healthy,  whole grain, sugar-free (or very low sugar) cereal. But (9) _______! Some of the  health food store boxed cereals are sweetened with fruit juice or fructose.  Although this may be an improvement (10) _______ refined white sugar, this can  really skyrocket the calories. 

8.....................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 1 to 5.
Hospitality
Hospitality - looking after visitors - is universal but in different cultures hostsare (1)       to receive guests in different ways.
In much of the ancient world it was the custom to provide passing travellers with food and water. Today some old customs have (2)      . In a traditional Japanese household, if a guest admires a particular object in the house, the host will want to give it to the guest straight away. And in parts of Russia guests are greeted with bread and salt on a special cloth.The guest is (3)        to kiss them and hand them back to the host. Sometimes the guest breaks off a small piece of bread, dips it in the salt and eats it.
In some countries, when foreign guests arrive from abroad, they may feel they have been given a particularly (4)        meal. But this is probably because the host politely offers more and more food and drink and the guest is too embarrassed to (5)      anything down.
(2)....................

Choose the letter A, B, C or D to answer these following questions:
If you want to prepare yourself for great achievement and have more to contribute to your education or your work, try reading more books. Pick up some of the interestingly informative books and search for well-researched material that can help you grow. 
We should encourage our children to read more books and spend less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is an interesting point of view worth further exploration. Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that require a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be sent to many different people. Not only that, we can digest vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good comprehension skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.

Why do you need to read more and more books?

Humans have struggled against weeds since the beginnings of agriculture. Marring our gardens is one of the milder effects of weeds - any plants that thrive where they are unwanted. They clog waterways, destroy wildlife habitats, and impede farming. Their spread eliminates grazing areas and accounts for one-third of all crop loss. They compete for sunlight, nutrients, and water with useful plants.

The global need for weed control had been answered mainly by the chemical industry. Its herbicides are effective and sometimes necessary, but some pose serious problems, particularly if misused. Toxic compounds threaten animal and public health when they accumulate in food plants, groundwater, and drinking water. They also harm workers who apply them.

In recent years, the chemical industry has introduced several herbicides that are more ecologically sound. Yet new chemicals alone cannot solve the world’s weed problems. Hence, scientists are exploring the innate weed-killing powers of living organisms, primarily insects and microorganisms.

The biological agents now in use are environmentally benign and are harmless to humans. They can be chosen for their ability to attack selected targets and leave crops and other plants untouched. In contrast, some of the most effective chemicals kill virtually all the plants they come in contact with, sparing only those that are naturally resistant or have been genetically modified for resistance. Furthermore, a number of biological agents can be administered only once, after which no added applications are needed. Chemicals typically must be used several times per growing season.

With what topic does this passage primarily deal?

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage:

"Many parents believe that they should begin to teach their children to read when they are (1)….. more than toddlers. This is fine if the child shows a real interest but (2)…… a child could be counter-productive if he isn’t ready. Wise parents will have a (3)….. attitude and take the lead from their child. What they should provide is a selection of (4)….. toys, books and other activities. Nowadays there is a plenty of good (5)….. available for young children, and of course, seeing plenty of books in use about the house will also (6)…..  them to read.
 Of course, books are no longer the only (7)….. of stories and information. There Js also a huge range of videos, which can (8)…. And extend the pleasure a child finds in a book and are (9)… valuable in helping to increase vocabulary and concentration. Television gets a bad (10)…. as far as children are concerned, mainly because too many children spend too much time watching programmes not intended for their age group."

7. Of course, books are no longer the only (7)….. of stories and information.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
      Sixty percent of working Americans today say they’ve left a job, or considered leaving a job, because they didn’t like their direct supervisor, according to a survey from human resource consulting firm Randstad US. Though leaving a job may seem like the best solution for retiring a bad boss, that doesn’t mean that it’s always the best plan for your career. In fact, if you’re in a situation where you love your job and the opportunities it presents, then leaving your role because of a difficult boss may not be the best idea. Pollak and Monster.com career expert Vicki Salemi broke down three ways you can deal with a bad boss without quitting a job you love. 
      Pollak says that in many cases, a difficult relationship with your boss is often due to differing personalities and habits. One way to mend this relationship, she says, is to closely study your boss’s behavior so that you can meet their expectations. “Become the world’s leading expert on your boss or your manager,” says Pollak, who is also the author of the book “The Remix: How to Lead and Succeed in the Multigenerational Workforce.” “How does this person like to communicate? If she hates long emails, stop sending long emails. If she doesn’t like it when you drop by her office but reacts better when you schedule an appointment, then learn to always schedule appointments instead of dropping in. If she is not a morning person, don’t ask for things in the morning. If this person is really detail-oriented, then triple check your documents before handing them in.” Salemi agrees. She says that if you have a boss who’s critical or a micromanager, often the best way to deal with them is to be proactive in meeting their needs. “It’s kind of like you’re managing them without making it seem like you’re managing them,” she says.
      When dealing with a difficult boss, Pollak says one of the best ways to figure out how to successfully work under their leadership is to talk to other people who you know have been in a similar situation. “Other people can be a resource, whether it’s a mentor, someone at a different company, a coach or people who have worked for this person in the past,” she says. “Treat it as a positive and say, ‘I really want to be successful working with X. What recommendations do you have?’” However, she emphasizes, you should never talk about the situation in a negative way, or say you don’t like working for your boss. Instead, discuss about the situation in a way that shows your willingness to adapt to make the relationship work.
      If talking to other colleagues isn’t helpful, then Pollak says one of your last options should be to talk directly to your boss. Consider your approach carefully. Instead of saying, “We’re not getting along. What should we do?”, say something to the effect of, “I’d really like to make sure that I’m serving your needs. I’d like to make sure that I’m communicating in a way that’s effective for you and I want to make sure that I’m being as productive as possible. Is there anything I can do differently?” This way, she says, you’re approaching the situation by asking how you can help, instead of emphasizing a problem.

What does the phrase “this person” in paragraph 3 refer to?

Read the following passage and choose the correct answer to each of the questions.

The word "robot" first appeared in a 1921 stage play by Czech writer Karel Capek. In the play, a man makes a machine that can think, which he calls a robot and which ends up killing its owner. In the 1940s, the American science fiction writer, Isaac Asimov, wrote a series of stories about robots and invented the term 'robotics', the science of robots. Meanwhile, in the real world, the first robots were developed by an engineer, Joseph F. Engelberger, and an inventor, George C. Devol. Together they started Unimation, a manufacturing company that produced the first real robot in 1961, called the Unimate. Robots of this type were installed at a General Motors automobile plant and proved to be a success. They worked reliably and saved money for General Motors, so other companies were soon acquiring robots as well.

These industrial robots were nothing like the terrifying creatures that can often be seen in science fiction films. In fact, these robots looked and behaved nothing like humans. They were simply pieces of computer-controlled machines, with metal "arms" or "hands". Since they were made of metal, they could perform certain jobs that were difficult or dangerous for humans, particularly jobs that involve high heat. And since robots were tireless and never got hungry, sleepy, or distracted, they were useful for tasks that would be tiring or boring for humans. Industrial robots have been improved over the years, and today they are used in many factories around the world. Though the use of robots has meant the loss of some jobs, at the same time other jobs have been created in the design, development, and production of the robots.

Outside of industry, robots have also been developed and put into use by governments and scientists in situations where humans might be in danger. For example, they can be sent in to investigate an unexploded bomb or an accident at a nuclear power plant. Researchers also use robots to collect samples of hot rocks or gases in active volcanoes. In space exploration, robots have performed many key tasks where humans could not be present, such as on the surface of Mars. In 2004, two robotic Rovers, small six-wheeled computerized cars, were sent to Mars.

What does the word they in paragraph 2 refer to?

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Statesmen define a family as ―a group of indivi duals having a commo n  dwelling andrelated by blood, adoption or marriage, (1) includes common law relationships.‖ Most people are born into one of these groups and (2) live their lives as a family in such a group.Although the definition of a  family may not change, (3).relationship of people to each other within the family  group changes as society changes. More and more wives are (4) paying jobs,  and, as a result, the roles of husband, wife and children are changing. Today,  men expect to(5) . for pay for about 40 years of their lives, and, in today‘s  marriages(6) . which both spouses have paying jobs, women can expect to  work for about 30 to 35 years of their lives. This mean that man must learn to do  their share of family tasks such as caring for the children and daily (7) chores.  Children, too, especially adolescents, have to (8) with the members od their  family in sharing household tasks. The widespread acceptance of contraception  has meant that having (9) is as matter of choice, not an automatic result of  marriage. Marriage itself has become a choice. As alternatives (10)  common-law relationships and single-parent families have become socially  acceptable, women will become more independent. 

6)..........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

As Australia's largest and oldest city, Sydney carries many traces of its history. Time seems to stand still in the city's old streets and in its many magnificent, ancient buildings, such as the Sydney Town Hall, the Queen Victoria Building, and St. Mary's Cathedral. To explore the city's present and past, head for The Rocks the oldest neighbourhood in Australia and Sydney, where sandstone houses built in the 18th century still stand. You can stroll through the pretty streets, visit a traditional pub for some craft beer, and try delicious local dishes.

Sydney is blessed with natural gifts that few cities can rival. This city is full of greenery. Parks and nature reserves mingle with urban areas. Thanks to this, you need not travel far to see rare species in numerous city zoos; or enjoy fresh air and a range of plants from all corners of the world, all gathered in boundless parks. For those visitors keen to explore the sea, Sydney is heaven with over 70 spectacular bays and beaches. These include beautiful Bondi Beach, which is said to be the loveliest on the planet, where visitors can sunbathe, and play various water sports.

Sydney is said to be a miniature world of attractions, captivating visitors. It is a must-go destination on every tourist's bucket list, should they visit the beautiful land of Australia.

(Adapted from Heritage)

Which of the following is TRUE about Sydney according to the passage?

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Postsecondary institutions and private schools are corporations under U.S. law.  They are approved to operate as non-profit, for-profit, or public corporations (1)  _______ education and training. Increasingly, state authorities are requiring  approved educational providers to apply (2) _______ and receive accreditation  as a condition of final and continued approval. 
As corporate entities, U.S. institutions are internally self-governing and are (3)  _______ to make property, facilities, equipment, and utilities transactions; make  their own personnel decisions; decide whom to admit to study and to graduate;  (4) _______ their own funds from outside sources; enter into contracts and  compete for grants; and do most of the other things that corporations do.  Institutions compete (5) _______ one another for students, research funding,  faculty, and other benefits. Public institutions may compete within the same  state or territory for budget appropriations. It is the corporate nature of  institutions and the competition within the system that (6) _______ Americans  to refer to the concept of the educational or academic marketplace - an important distinctive element of the way U.S. education is organized. 
Some institutions are governed (7) _______ under multi-campus arrangements.  These include most local public schools (governed by school districts) and many  state community college and university systems. Whether single- or multi campus, institutional corporations (8) _______ by boards of citizens, both  alumni and non- alumni, who are ultimately responsible for all operations. They  appoint senior (9) _______, such as principals, headmasters, presidents, and  deans; and approve the actions taken (10) ______ their name. 

4........................

Read the following passage and choose the best answer for each blank.

AUDIOBOOKS - BOOKS ON CASSETTE

In the modern world, there is a wealth of leisure activities to choose from. Entertainment industries (26)________ for your leisure time. You can watch TV, listen to music, go to an art gallery or concert or, of course, read a book. Sometimes it seems that reading is (27)________because, even if you're a fast reader, it can take a (28)________amount of time to finish a novel, for example. But in the (29)________world, time is something that can be in short supply. Book publishers haven't been (30)________to realise this and are now selling a product which needn't (31)________as much of your time but still tells you an excellent story. The new product is the audiobook -cassette recordings of shortened novels, often read by well-known personalities or the authors themselves. Audiobooks are (32)________new but people are becoming more aware of them and sales are increasing all the time. One of the attractions of audiobooks is that they're (33)________listening to the radio. You can listen to what you want when you want, and you won't ever (34)________anything. Much of their appeal lies in their flexibility. They (35)________you to do other things while you're listening, such as driving or doing the housework. For some people, audiobooks can be a much more enjoyable way of gaining knowledge than reading.

(30)________

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.

I’m standing on a sidewalk in the early morning. The great avenues of Paris are silent, and the shops are closed. Suddenly, a couple appeared from a hole in the sidewalk. Mud covers their boots. They place the iron cover over the hole and run down the street, smiling. The couple had been exploring the tunnels beneath the city.

When Romans occupied Paris, they cut down stone from deep within the earth to build their city. Later, the French used more stone to construct the Notre Dame Cathedral. This left huge underground tunnels upon which part of the city now. Once used for growing mushrooms and as a hiding place, today they are mostly forgotten, except by "cataphiles" - those who love to go down into the tunnels below Paris, even though it is actually not permitted.

In the 70s and 80s, it is easier to enter the tunnels because there were many more open entrances through forgotten doorways and into catacombs - rooms filled with bones. The bones had been moved into the tunnels to solve the problem crowded cemeteries. By the end of the 1980s, most of the entrances were shut and police regularly walked the tunnels. However, there are still cataphiles, like the couple I saw that morning, and for those who dare, the underground is an exciting place to meet, party, perform for each other or create art.

My own experience began beneath the old Paris opera house, where sewer workers showed me a 55-meter-long underground pond, a pond that actually had fish in it! Later, at France's national bank, officials guided me below to an amazing room filled with 2,600 tons of gold.

As cataphiles are the best guides, I then asked one of the cataphiles to give me a tour. Descending into the underground through a secret entrance beneath a bridge, we walked for hours through catacombs, and galleries of huge, bright paintings. The cataphile told me "Many people come down here to party, some to paint. Some people to destroy or to create or to explore. We do what we want, We don't have rules..."

(Adapted from Reading Explorer 2, Paul Macintyre&David Bohlke, 2015)

Which statement is NOT true about the tunnels under Paris?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

When I saw her name on the screen, it took me right back to the moment she had moved away with her family ten years before. We had been such close friends at primary school. To begin with, she and I had not hit it off, perhaps because we were both timid. We had quickly got over that, though, and as time went on, we had become really good friends, until you almost never saw one of us without the other.

And now after so much time apart, there was her name. She had sent me a friend request. I knew she had been living abroad, and her profile picture showed her on the beach. I had been expecting her to look different after ten years. The girl in the photo was the same old Lauren, though.

Nowadays, it is easy to find old friends thanks to social networking sites. There are lots of stories about long lost friends getting back in touch after years apart. It was odd because I had been thinking about our friendship too and now here she was!

She told me about the place where she had been living for the past ten years, and I told her about things that had happened to me. Before long, the years melted away and we were the same two girls who had spent so much time together. Of course, true friends are loyal and listen to you when you are down. And they are the people you have fun with. But deep down, I realised that the truest friends are those you are most yourself with. And that is something that never changes. That is what Lauren and I learned that day, the day we realised our friendship was so precious and had never really ended in the first place.

(Adapted from Optimise)

Which of the following can be inferred from the passage?

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage: 

"Books are written to provide knowledge and good books enrich the mind. By putting (1)…. under the influence of superior mind, we (2) ….. our mental powers. (3)…. good books, we learn that people everywhere are the (4) ......., in ali ages, and in all (5)…. . This knowledge improves our love (6)…. others and helps us to live in peace with them.
 We also (7)…. that the world was made not only for man (8)…. but for every creature that can feel hunger and thirst, warmth and cold. Though it may be possible for us to travel (9)…. the world and see the things happening today, it is not possible for us to see the things that happened in the past. But good books (10) …..us to see not only into the most remote regions of the world today, but also into the world in which our ancestors lived."

5. and in all (5)…. .

Course numbers are an indication of which courses are to various categories of students at the University. Undergraduate courses with the numbers 100 or 200 are generally introductory courses appropriate for freshmen or sophomores, whereas courses with the numbers 300 or 400 often have prerequisites and are often to juniors and seniors only. Courses with the numbers 800 or above are open only to graduate students. ​Certain graduate courses, generally those devoted to introductory material, are numbered 400 for undergraduate students who qualify to take them and 600 for graduate students. Courses designed for students seeking a professional degree carry a 500 number for undergraduate students and a 700 number for graduate students. Courses numbered 99 or below are special interest courses that do not carry academic credit. If students elect to take a special interest course, it will not count toward the number of hours needed to complete graduation requirements.
Full - time undergraduate student is expected to take courses that total twelve to eighteen credit hours. A full-time graduate student is expected to take courses that total ten to sixteen credit hours. Student holding assistantships are expected to enroll for proportionately fewer hours. A part - time graduate may register for minimum of three credit hours. An overload, that is, more than the maximum number of hours, may be taken with the approval of an academic advisor. To register for an overload, students must submit the appropriate approval form when registering. Overloads above 24 hours will not be approved under any circumstances.

  If an undergraduate student uses the number 520 to register a accounting course, what number would a graduate student probably use to register for the same course?

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

59...................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks from 36 to 40.
Vietnamese generally shake hands when greeting and parting. Using both hands shows respect as does a (36)_________ bow of the head. In rural areas, elderly people who do not extend their hand are greeted with a slight bow. Women are more likely to bow the head than to shake hands. Vietnamese names begin with the family name andare (37)_________ by a given name. People address one another by their given names,    but add a title that indicates their perceived relationship to the other person. These titles are family related rather than professional. Among colleagues, for example, the younger of the two might combine the given name with the title of - Anh(OlderBrother). A/n (38)_________ greeting combined with the given name and titleis “Xin chao” (Hello). Classifiers for gender and familiarity are also combined with the greeting. In formal meetings, business cards are sometimes exchanged on greeting.
Vietnamese have astrong (39)_________ of hospitality and feel embarrassed if they cannot show their guests  full respect by preparing for their arrival. Therefore, it is (40)_________ to visit someone without having been invited. Gifts are not required, but are appreciated. Flowers, incense, or tea may be appropriate gifts for the hosts. Hosts also appreciate a small gift for their children or elderly parents.
(38).................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Postsecondary institutions and private schools are corporations under U.S. law.  They are approved to operate as non-profit, for-profit, or public corporations (1)  _______ education and training. Increasingly, state authorities are requiring  approved educational providers to apply (2) _______ and receive accreditation  as a condition of final and continued approval. 
As corporate entities, U.S. institutions are internally self-governing and are (3)  _______ to make property, facilities, equipment, and utilities transactions; make  their own personnel decisions; decide whom to admit to study and to graduate;  (4) _______ their own funds from outside sources; enter into contracts and  compete for grants; and do most of the other things that corporations do.  Institutions compete (5) _______ one another for students, research funding,  faculty, and other benefits. Public institutions may compete within the same  state or territory for budget appropriations. It is the corporate nature of  institutions and the competition within the system that (6) _______ Americans  to refer to the concept of the educational or academic marketplace - an important distinctive element of the way U.S. education is organized. 
Some institutions are governed (7) _______ under multi-campus arrangements.  These include most local public schools (governed by school districts) and many  state community college and university systems. Whether single- or multi campus, institutional corporations (8) _______ by boards of citizens, both  alumni and non- alumni, who are ultimately responsible for all operations. They  appoint senior (9) _______, such as principals, headmasters, presidents, and  deans; and approve the actions taken (10) ______ their name. 

7.......................