Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

When I saw her name on the screen, it took me right back to the moment she had moved away with her family ten years before. We had been such close friends at primary school. To begin with, she and I had not hit it off, perhaps because we were both timid. We had quickly got over that, though, and as time went on, we had become really good friends, until you almost never saw one of us without the other.

And now after so much time apart, there was her name. She had sent me a friend request. I knew she had been living abroad, and her profile picture showed her on the beach. I had been expecting her to look different after ten years. The girl in the photo was the same old Lauren, though.

Nowadays, it is easy to find old friends thanks to social networking sites. There are lots of stories about long lost friends getting back in touch after years apart. It was odd because I had been thinking about our friendship too and now here she was!

She told me about the place where she had been living for the past ten years, and I told her about things that had happened to me. Before long, the years melted away and we were the same two girls who had spent so much time together. Of course, true friends are loyal and listen to you when you are down. And they are the people you have fun with. But deep down, I realised that the truest friends are those you are most yourself with. And that is something that never changes. That is what Lauren and I learned that day, the day we realised our friendship was so precious and had never really ended in the first place.

(Adapted from Optimise)

The word “they” in paragraph 4 refers to __________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks
WORKING PARENTS
Reliable studies have shown that children of parents who both go out to work have no more problems than children with one parent staying at home. My personal (36)________ is that both parents should go out  to work if they wish.
Some parents invest so much in a career that they cannot bear to give it up. Others have to work because of
(37)________ necessity. There are several options when it comes to choosing childcare from child minders to the kind neighbour across the street.
No (38)________ how good the childcare maybe, some children protest if their parents aren't around.       Babies become dependent on parents and close family members, (39)________ parents should make sure they allow plenty of time to help their child settle in with their new career.
Remember: if parents want to (40)________ the best for their children, it‟s not the quantity of time they spend with them, it‟s the quality that matters.
(37).........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   The countryside of Britain is well known for its beauty and many contrasts: its bare mountains and moorland, its lakes, rivers and woods, and its long, often wild coastline. Many of the most beautiful areas are national parks and are protected from development. When British people think of the countryside they think of farmland, as well as open spaces. They imagine cows or sheep in green fields enclosed by hedges or stone walls, and fields of wheat and barley. Most farmland is privately owned but is crossed by a network of public footpaths.

   Many people associate the countryside with peace and relaxation. They spend their free time walking or cycling there, or go to the country for a picnic or a pub lunch. In summer people go to fruit farms and pick strawberries and other fruit. Only a few people who live in the country work on farms. Many commute to work in towns. Many others dream of living in the country, where they believe they would have a better and healthier lifestyle.

   The countryside faces many threats. Some are associated with modern farming practices, and the use of chemicals harmful to plants and wildlife. Land is also needed for new houses. The green belt, an area of land around many cities, is under increasing pressure. Plans to build new roads are strongly opposed by organizations trying to protect the countryside. Protesters set up camps to prevent, or at least delay, the building work.

   America has many areas of wild and beautiful scenery, and there are many areas, especially in the West in states like Montana and Wyoming, where few people live. In the New England states, such as Vermont and New Hampshire, it is common to see small farms surrounded by hills and green areas. In Ohio, Indiana, Illinois and other Midwestern states, fields of corn or wheat reach to the horizon and there are many miles between towns.

   Only about 20% of Americans live outside cities and towns. Life may be difficult for people who live in the country. Services like hospitals and schools may be further away and going shopping can mean driving long distances. Some people even have to drive from their homes to the main road where their mail is left in a box. In spite of the disadvantages, many people who live in the country say that they like the safe, clean, attractive environment. But their children often move to a town or city as soon as they can.

   As in Britain, Americans like to go out to the country at weekends. Some people go on camping or fishing trips, others go hiking in national parks.

Which of the following is NOT mentioned in the passage?

Light from a living plant or animal is called bioluminescence, or cold light, to distinguish it from incandescence or heat-generating light. Life forms could not produce incandescent light without being burned. Their light is produced in chemicals combining in such a way that little or no measurable heat is produced, and the life forms generating it are unharmed. Although bioluminescence is a relatively complicated process, it can be reduced to simple terms. Living light occurs when luciferin and oxygen combine in the presence of luciferase. In a few cases, fireflies the most common, an additional compound called ATP is required.

The earliest recorded experiments with bioluminescence in the late 1800s are attributed to Raphael Dubois, who extracted a luminous fluid from a clam, observing that it continued to glow in the test tube for several minutes. He named the substance luciferin, which means “the bearer of life”. In further research, Dubois discovered that several chemicals were required for bioluminescence to occur. In his notes, it was recorded that a second important substance, which he called luciferase, was always present. In later study of small, luminous sea creatures, Newton Harley concluded that luciferin was composed of carbon, hydrosen, and oxygen, which are the building blocks of all living cells. He also proved that there are a variety of luciferin and luciferase, specific to the plants and animals that produce them.

Much remains unknown, but many scientists who are studying bioluminescence now believe that the origin of the phenomenon may be traced to a time when there was no oxygen in the Earth’s atmosphere. When oxygen was gradually introduced to the atmosphere, it was actually poisonous to life forms, plants and animals produced light to use up the oxygen in a gradual but necessary adaptation. It is speculated that millions of years ago, all life may have produced light to survive. As the millennia passed, life forms on Earth became tolerant of, and finally dependent on oxygen, and the adaptation that produced bioluminescence was no longer necessary, but some primitive plants and animals continued to use the light for new functions such as mating or attracting prey.

Which of the following is the main topic of the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
Parents and teachers are always smaking (31)________ between the time when they were children and the present generation . They say everything was better than it is today, especially ineducation. (32)________ , they say they used to work much harder in school, and that nowadays, we aren't  very interested. I disagree, because we spend hours every day doing homework after our lessons or (33)________ for exammination. I wonder (34)________ our parents really had to study somuch after school every day. In my opinion, it is no exaggeration to say we have forgotten how to play. I think one reason whykids (35)________ in class is because they need to get rid ofstress.
(31).....................

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage: 

"Books are written to provide knowledge and good books enrich the mind. By putting (1)…. under the influence of superior mind, we (2) ….. our mental powers. (3)…. good books, we learn that people everywhere are the (4) ......., in ali ages, and in all (5)…. . This knowledge improves our love (6)…. others and helps us to live in peace with them.
 We also (7)…. that the world was made not only for man (8)…. but for every creature that can feel hunger and thirst, warmth and cold. Though it may be possible for us to travel (9)…. the world and see the things happening today, it is not possible for us to see the things that happened in the past. But good books (10) …..us to see not only into the most remote regions of the world today, but also into the world in which our ancestors lived."

8. the world was made not only for man (8)…. but for every creature that can feel hunger and thirst, warmth and cold.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 41 to 45.
SOCIAL NETWORK
A 16-year-old girl from Essex has been sacked after describing her job as boring on the social networking website, Facebook. The teenager, who had been working (41)      an administrative assistant at a    marketing company for just three weeks, didn‟t feel very enthusiastic about the duties she was asked to do. (42)       of moaning to her friends she decided to express her thoughts on her Facebook page to a colleague, who (43)       the boss‟s attention to it. He immediately fired her on the (44)       that her public display of dissatisfaction made it impossible for her to continue working for the company. She later told newspapers she had been treated totally unfairly, especially as she hadn‟t even mentioned the company‟s name. She claimed she‟s been perfectly happy with her job and that her light-hearted comments shouldn‟t (45)      taken seriously. A spokesperson from a workers‟ union said the incident demonstrated two things: firstly, that people need to protect their privacy online and secondly, that employers should be less sensitive to criticism.
(45).......................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

63...................

Read the passage carefully and choose the correct answer.

Reading, as you know, is a continuous and never ending process. If you do very little reading, or if you read only material that offers no challenge to your comprehension, your reading will be of very little use. Once we reach a certain age, or once our formal schooling is completed, many of us become so restricted in our choice of reading that we rarely read any new type of reading experience. We tend to read only books in our professional or business field, or only inspirational books, or only our favorite newspapers every morning, or only one magazine for which we have developed a preference. And the trouble starts here. You should neither read only for entertainment nor only for information, but you should also read for intellectual growth, for mental stimulation, for enriching your background of knowledge, for wisdom, and for broader outlook and mature understanding. What kind of books should you read to continue your intellectual growth, to gain a background for opinion and for judgment? The answer issimple one: Read books in fields you have little or no acquaintance with, books that will open for you new horizons of learning, books that will help you explore new areas of knowledge and experience, books that will make the world and people more understandable to you. Sadly, more and more people today are giving up the printed word in favor of being entertained and informed by watching TV, a popular entertainment, device present at almost homes. More and more children are being subjected to TV programming, perhaps as a babysitter. More than two hours of TV time per day are now a part of children development, generating physiological and mental problems that are of growing concern among experts.

What kind of books is recommended?

Read the text and choose the best answer (A, B, C or D) to each of the questions. 
Poles Apart
Many are surprised to learn that Antarctica is nearly twice the size of the United States. The name Antarctica was coined to mean "opposite to the Arctic." It is just that in many ways. Antarctica is a high, ice-covered landmass. In the Arctic the landmasses are grouped around the ice-covered Arctic Ocean.
Largely because of this difference, the climate of the two areas is very different. Antarctica is the coldest area in the world. On the average it is about 30 degrees colder than the Arctic. At the South Pole, nearly 10.000 feet high, monthly mean temperatures run well below zero. Only in coastal regions do temperatures sometimes rise about freezing in the summer (December to March). In contrast, near the North Pole monthly mean temperatures often rise above freezing. 
At both poles, daily temperatures may drop far below the monthly mean. At the American South Pole Station, winter temperatures sometimes fall below -100 degrees Fahrenheit. Elsewhere, on higher parts of the south polar plateau, even lower temperatures are recorded.
A temperature of -127 degrees Fahrenheit was measured in August 1960. It is the world's record low temperature.
Partly because of this climatic difference, the land animals and plants of the two regions are very different. On the continent of Antarctica, there are very few plants. In the Arctic there are many plants. In some of the few ice-free areas of Antarctica, mosses, lichens, and algae are found. Penguins populate Antarctic coastlines but do not exist in the Arctic. The land animals of the Arctic are foxes, bears, reindeer, and lemmings. These animals are unknown in the Antarctic. Old rock layers show that this "oppositeness" between north and south extends far back into the early chapters of earth history.
Ice is the great feature of Antarctica. More than 4.5 million square miles of ice sheet cover the area. Great rivers of ice, called glaciers, push down the mountains. Antarctica is the storehouse of about 85 percent of the total world supply of ice. 
The icecap is very thick, averaging nearly 8,000 feet. At one spot, scientists have found the distance from the surface to the rock underneath the ice to be more than 13,000 feet.
If this great volume of ice were to melt, the volume of the world oceans would increase, and sea level would rise. Extreme atmospheric changes would have to take place for this to happen.

How much of the world's ice is located in Antarctica?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Marianne Moore (1887-1972) once said that her writing could be called poetry only because there was no other name for it. Indeed her poems appear to be extremely compressed essays that happen to be printed in jagged lines on the page. Her subjects were varied: animals, laborers, artists, and the craft of poetry. From her general reading came quotations that she found striking or insightful. She included these in her poems, scrupulously enclosed in quotation marks, and sometimes identified in footnotes. Of this practice, she wrote, "Why many quotation marks?" I am asked ... When a thing has been so well that it could not be said better, why paraphrase it? Hence, my writing is, if not a cabinet of fossils, a kind of collection of flies in amber." Close observation and concentration on detail and the methods of her poetry.

   Marianne Moore grew up in Kirkwood, Missouri, near St. Lois. After graduation from Bryn Mawr College in 1909, she taught commercial subjects at the Indian School in Carlisle, Pennsylvania. Later she became a librarian in New York City. During the 1920’s she was editor of

   The Dial, an important literary magazine of the period. She lived quietly all her life, mostly in Brooklyn, New York. She spent a lot of time at the Bronx Zoo, fascinated by animals. Her admiration of the Brooklyn Dodgers-before the team moved to Los Angeles-was widely known.

   Her first book of poems was published in London in 1921 by a group of friends associated with the Imagist movement. From that time on her poetry has been read with interest by succeeding generations of poets and readers. In 1952 she was awarded the Pulitzer Prize for her Collected Poems. She wrote that she did not write poetry for money or fame. To earn a living is needful, but it can be done in routine ways. One writes because one has a burning desire to objectify what it is indispensable to one's happiness to express.

The author mentions all of the following as jobs held by Moore EXCEPT ________

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Statesmen define a family as ―a group of indivi duals having a commo n  dwelling andrelated by blood, adoption or marriage, (1) includes common law relationships.‖ Most people are born into one of these groups and (2) live their lives as a family in such a group.Although the definition of a  family may not change, (3).relationship of people to each other within the family  group changes as society changes. More and more wives are (4) paying jobs,  and, as a result, the roles of husband, wife and children are changing. Today,  men expect to(5) . for pay for about 40 years of their lives, and, in today‘s  marriages(6) . which both spouses have paying jobs, women can expect to  work for about 30 to 35 years of their lives. This mean that man must learn to do  their share of family tasks such as caring for the children and daily (7) chores.  Children, too, especially adolescents, have to (8) with the members od their  family in sharing household tasks. The widespread acceptance of contraception  has meant that having (9) is as matter of choice, not an automatic result of  marriage. Marriage itself has become a choice. As alternatives (10)  common-law relationships and single-parent families have become socially  acceptable, women will become more independent. 

1)...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks
WORKING PARENTS
Reliable studies have shown that children of parents who both go out to work have no more problems than children with one parent staying at home. My personal (36)________ is that both parents should go out  to work if they wish.
Some parents invest so much in a career that they cannot bear to give it up. Others have to work because of
(37)________ necessity. There are several options when it comes to choosing childcare from child minders to the kind neighbour across the street.
No (38)________ how good the childcare maybe, some children protest if their parents aren't around.       Babies become dependent on parents and close family members, (39)________ parents should make sure they allow plenty of time to help their child settle in with their new career.
Remember: if parents want to (40)________ the best for their children, it‟s not the quantity of time they spend with them, it‟s the quality that matters.
(40).........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

When I saw her name on the screen, it took me right back to the moment she had moved away with her family ten years before. We had been such close friends at primary school. To begin with, she and I had not hit it off, perhaps because we were both timid. We had quickly got over that, though, and as time went on, we had become really good friends, until you almost never saw one of us without the other.

And now after so much time apart, there was her name. She had sent me a friend request. I knew she had been living abroad, and her profile picture showed her on the beach. I had been expecting her to look different after ten years. The girl in the photo was the same old Lauren, though.

Nowadays, it is easy to find old friends thanks to social networking sites. There are lots of stories about long lost friends getting back in touch after years apart. It was odd because I had been thinking about our friendship too and now here she was!

She told me about the place where she had been living for the past ten years, and I told her about things that had happened to me. Before long, the years melted away and we were the same two girls who had spent so much time together. Of course, true friends are loyal and listen to you when you are down. And they are the people you have fun with. But deep down, I realised that the truest friends are those you are most yourself with. And that is something that never changes. That is what Lauren and I learned that day, the day we realised our friendship was so precious and had never really ended in the first place.

(Adapted from Optimise)

Which of the following can be inferred from the passage?

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

67....................

There are books with fairy tails in many countries. Often the same stories are known and repeated in many languages. Some of the things that happens in these stories are remarkable, although not as remarkable as things that are truly happening in medicine and science today.
Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin in the same way.
Once upon a time there was a girl calls Cinderella who did all the work in the kitchen while her lazy sister did nothing.
One night, her sister went to a ball at the palace. Cinderella was left home, very sad. After a time her fairy godmother appeared and told Cinderella that she could go to the ball- but to return home by midnight.
So she went to the ball in a beautiful dress in a wonderful coach. She danced with the prince but at midnight she ran back home, leaving one of her shoes on the floor. The prince wanted to see her again and went to every house in the capital until he found that the shoe was the right size for Cinderella. She and the price were married and lived happily ever after.

The word “ball” in the first sentence means ________________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Marianne Moore (1887-1972) once said that her writing could be called poetry only because there was no other name for it. Indeed her poems appear to be extremely compressed essays that happen to be printed in jagged lines on the page. Her subjects were varied: animals, laborers, artists, and the craft of poetry. From her general reading came quotations that she found striking or insightful. She included these in her poems, scrupulously enclosed in quotation marks, and sometimes identified in footnotes. Of this practice, she wrote, "Why many quotation marks?" I am asked ... When a thing has been so well that it could not be said better, why paraphrase it? Hence, my writing is, if not a cabinet of fossils, a kind of collection of flies in amber." Close observation and concentration on detail and the methods of her poetry.

   Marianne Moore grew up in Kirkwood, Missouri, near St. Lois. After graduation from Bryn Mawr College in 1909, she taught commercial subjects at the Indian School in Carlisle, Pennsylvania. Later she became a librarian in New York City. During the 1920’s she was editor of

   The Dial, an important literary magazine of the period. She lived quietly all her life, mostly in Brooklyn, New York. She spent a lot of time at the Bronx Zoo, fascinated by animals. Her admiration of the Brooklyn Dodgers-before the team moved to Los Angeles-was widely known.

   Her first book of poems was published in London in 1921 by a group of friends associated with the Imagist movement. From that time on her poetry has been read with interest by succeeding generations of poets and readers. In 1952 she was awarded the Pulitzer Prize for her Collected Poems. She wrote that she did not write poetry for money or fame. To earn a living is needful, but it can be done in routine ways. One writes because one has a burning desire to objectify what it is indispensable to one's happiness to express.

The word "succeeding" is closest to ______.

Read the passage carefully, then choose the correct answer. 
A higher reading rate, with no loss of comprehension, will help you in other subjects as well as in English, and, the general principles apply to any language. Naturally, you will not read every book at the same speed. You would expect to read a newspaper, for example, much. more rapidly than physics or economics textbook — but you tan raise your average reading speed over the whole range of materials you wish to cover so that the percentage gained will be the same whatever kind of reading you are concerned with. 
The reading passages which follow are all of an average level of difficulty for your stage of instruction. They are all about five hundred words long. They are about topics of general interest which do not require a great deal of specialized knowledge. Thus they fall between the kind of reading you might find in your textbooks and the much less demanding kind you will find in a newspaper or light novel. If you read this kind of English, with understanding at four hundred words per minute, you might skim through a newspaper at perhaps 650 - 700 words per minute while with a difficult textbook you might drop to two hundred or two hundred and fifty. Perhaps you would like to know what reading speeds is common among native English-speaking university students and how those speeds can be improved. Tests in Minnesota, USA, for example, have shown that students without special training can read English of average difficulty, for example, Tolstoy's War and Peace in translation, at speed of between 240 and 250 words per minute with about seventy percent comprehension. Students in Minnesota claim that after twelve-half-hour lessons, once a week, the reading speed can be increased, with no loss of comprehension, to around five hundred words per minute.

______ book Jubilee, which was based on the life of their great-grand-mother, Margaret Walker was awarded the Pulitzer Prize.

Read the following the passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrasethat best fits each of the numbered blanks from 31 to 35.
From the next year, every student in their final rear at our school will study for a compulsory Diploma of Practical Achievement. This will be in addition to the normal examinations. Up to now, the course has been optional, but from now on every student must (31)        it.
The aim is to (32)   students with "life skills", which the Diploma divides into eight categories. These cover a range of things relevant to life beyond school, from sending an e-mail to giving presentation  to  an  audience.  Under  the  heading     "survival",  (33)      ,  students   can learn  car mainternance, first aid and cooking. We have discovered that many students cannot do simple things such as mend a puncture or boil an egg. At the other extreme, the Diploma includes such things as how to design a webpage and how to cope if someone has a heart attack. It has been called a " Diploma in Common Sense".
On the course, students will not be taught in the traditional (34)  
  , but rather will be guided and encouraged to do things for themselves. This is above all a practical "hand-on" course. To a greater or lesser extent, good schools have always tried to (35)        these skills. Unfortunately, students have not always shown much interest because such skills are not directly related to passing exams for higher education. We hope this will change now that we have a proper course that will lead to a recognised diploma.
(35)..................

Fill in each numbered blank with one suitable word or phrase.

If you want to prepare yourself for great achievement and have more to (1) ______ to your education or your work, try reading more books. (2) ______ up some of the interestingly informative books and search for well-researched material that can help you grow. We should (3) ______ our children to read more books and (4) ______ less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is (5) ______ interesting point of view worth further (6) ______. Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that (7) ______ a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be (8) ______ to many different people. Not only that, we can (9) ______ vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good (10) ______ skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.

(8) ______

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
      Sixty percent of working Americans today say they’ve left a job, or considered leaving a job, because they didn’t like their direct supervisor, according to a survey from human resource consulting firm Randstad US. Though leaving a job may seem like the best solution for retiring a bad boss, that doesn’t mean that it’s always the best plan for your career. In fact, if you’re in a situation where you love your job and the opportunities it presents, then leaving your role because of a difficult boss may not be the best idea. Pollak and Monster.com career expert Vicki Salemi broke down three ways you can deal with a bad boss without quitting a job you love. 
      Pollak says that in many cases, a difficult relationship with your boss is often due to differing personalities and habits. One way to mend this relationship, she says, is to closely study your boss’s behavior so that you can meet their expectations. “Become the world’s leading expert on your boss or your manager,” says Pollak, who is also the author of the book “The Remix: How to Lead and Succeed in the Multigenerational Workforce.” “How does this person like to communicate? If she hates long emails, stop sending long emails. If she doesn’t like it when you drop by her office but reacts better when you schedule an appointment, then learn to always schedule appointments instead of dropping in. If she is not a morning person, don’t ask for things in the morning. If this person is really detail-oriented, then triple check your documents before handing them in.” Salemi agrees. She says that if you have a boss who’s critical or a micromanager, often the best way to deal with them is to be proactive in meeting their needs. “It’s kind of like you’re managing them without making it seem like you’re managing them,” she says.
      When dealing with a difficult boss, Pollak says one of the best ways to figure out how to successfully work under their leadership is to talk to other people who you know have been in a similar situation. “Other people can be a resource, whether it’s a mentor, someone at a different company, a coach or people who have worked for this person in the past,” she says. “Treat it as a positive and say, ‘I really want to be successful working with X. What recommendations do you have?’” However, she emphasizes, you should never talk about the situation in a negative way, or say you don’t like working for your boss. Instead, discuss about the situation in a way that shows your willingness to adapt to make the relationship work.
      If talking to other colleagues isn’t helpful, then Pollak says one of your last options should be to talk directly to your boss. Consider your approach carefully. Instead of saying, “We’re not getting along. What should we do?”, say something to the effect of, “I’d really like to make sure that I’m serving your needs. I’d like to make sure that I’m communicating in a way that’s effective for you and I want to make sure that I’m being as productive as possible. Is there anything I can do differently?” This way, she says, you’re approaching the situation by asking how you can help, instead of emphasizing a problem.

The word “productive” in the last paragraph is closest in meaning to _____________.