Read the following text and circle the best answer:
Thank you for your recent ---143--- of the Daqtex Mini-V camera. We are contacting everyone who has recently bought this product to inform them that certain models are being recalled for repair.  In these models, the electronic chip that enables the digital conversion of light is faulty. 144---.Please ---145--- whether your camera has this problem by checking the serial number on the bottom of the camera. If it ends with the letters TVX, a repair will be required. Daqtex will pay all shipping costs for sending your Mini-V back to us. In addition, we will repair ---146 free of charge.

146..............

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

The American type of football was developed in the 19th century from soccer and rugby football. Played by professionals, amateurs, college and high school students, or young children, football in American is one of the most popular sports besides basketball and baseball. It attracts millions of fans each fall and people are very supportive of their favourite teams. The football playing field of today is rectangular in shape and measures 100 yards long and 53.5 yards wide. White lines are painted on the playing field to mark off the distances to the end zone. The games is divided into four quarters, each fifteen minutes long. The first two quarters are known as the first half. There is a rest period between two halves which usually last about fifteen minutes. Each team has eleven players. Each team has offensive players who play when the team has possession of the ball and defensive players who play when the other team has the possession of the ball. Because of the body contact players have during the game, helmets are worn to protect their head and face area, whereas pads are worn to protect the shoulders, arms, and legs. Also, there are officials carrying whistles and flags to make certain that the rules of the game are followed during the game. The football is made of leather and is brown in colour. It is shaped much like an oval and has white rings near each end of the football. These rings help the players see the ball when it is thrown or someone is running with it. The eight stitches on the top of the football help the players to grip the ball when throwing or passing. The most famous game of the year is Super Bowl that is played in January or February. It is televised around the world and is watched by millions of people each year.

When is the most famous football game held annually?

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage.

Generation gap refers to the difference in the ways of thinking and perception in the people of two different generations which results in behavioral differences, and sometimes, (26)_______between them. In other words, it is the difference in the thinking of the people of older and younger generations that creates the (27)_______of understanding between them. The most common example of generation gap is seen in the family between parents and their children. It is not only because of the gap in age but also because of the way parents (28)_________to a particular situation.

Advancement technology has led to the generation gap in this modern world. Children tend to spend most of their time with their digital devices and busy with social media that they do not discuss their problems with their parents. The Internet (29)________solutions to most of the problems that children needn't ask their own parents for help, (30)_________the communication and leading to a generation gap.

Generation gap occurs not only between parents and children but also between teachers and students. Students are likely to enjoy the classes of an open-minded teacher, who shows mutual (31)________to the students. The teachers, who tend to keep their students under unnecessary strict disciplines and practise hard ways to make them obey the orders, are usually disliked by the students. This narrows minded thinking, especially (32)________in the teachers of the older generation, eventually creates a gap between the students and teachers.

Another difference is the use of technology. Young teachers tend to use more digital devices is class for their lessons that has a good (33)_________on the students. Students take more interest and participate actively in the class discussion. An old teacher has (34)_______ frequent use of electronic devices that makes lessons boring, which is not enjoyed by the students and it creates a gap between them.

To (35)________the generation gap, parents or teachers must be close to their children. They should show interest and give time to the children, have open communication, and allow the child to feel free in all the situations.

Question 29.....................

Read the following passage and mark the letter A, B, C, or D to indicate the correct answer to each of the questions.

Who talks more - men or women? Most people believe that women talk more. However, linguist Deborah Tannen, who has the studied the communication style of men and women, says that this is a stereotype. According to Tannen, women are more verbal - talk more - in private situations, where they use conversation as the “glue’ to hold relationships together. But, she says, men talk more in public situations, where they use conversation to exchange information and gain status. Tannen points out that we can see these difference even in children. Little girls often play with one ‘best friend’ and their play includes a lot of conversation. Little boys often play games in groups, their play usually involves more doing than talking. In school, girls are often better at verbal skills, while boys are often better at mathematics.

A recent study at Emory University helps to shed light on the roots of this difference. Researchers studied conversation between children aged 3-6 and their parents. They found evidence that parents talk very differently to their sons than they do to their daughters. The startling conclusion was that parents use more language with their girls. Specifically, when parents talk with their daughters, they use more descriptive language and more details. There is also far more talk about emotions, especially with daughters than with sons.

Which of the following statement is TRUE about the passage?

Throughout history people have always communicated with one another, not only by speech but also by movements of the hands and body. It is, however, only (11)_____ the last few years that these aspects of communication have been studied at all widely. This type of communication is known as body language or non-verbal communication. People sometimes wonder (12)______you can learn how body language works. It is of course possible to read books on the subject but you also need to without time observing people’s movements. A railway station is a particular good place for such observation, as here people can be seen openly expressing eagerness, sorrow, delight, impatience and many other human emotions by (13)_________ of movement.

If you turn down the sound on your television set and try to understand (14)______is happening simply by watching the picture you will learn even more about communication spend words. By turning the sound back up every five (15)_________ or so, it is possible to check how accurate your understanding is.

(14).....................................

A YEAR WITH OVERSEAS VOLUNTEERS

I was with Overseas Volunteers (OV) for a year after leaving university, and I was sent to an isolated village in Chad, about 500 km from the capital N'Djamena. Coming from' a rich country, I got quite a shock as conditions were much harder than I had expected. But after a few days I soon got used to living there. The people were always very friendly and helpful, and soon I began to appreciate how beautiful the countryside was.

One of my jobs was to supply the village with water. The well was a long walk away. And the women used to spend a long time every day carrying heavy pots backwards and forwards. So I contacted organization and arranged to have some pipes delivered. We built a simple pipeline and a pump, and it worked first time. It wasn't perfect - there were a few leaks, but it made a great difference to the villagers, who had never had running water before. And not only did we have running water, but in the evenings it was hot, because the pipe had been lying in the sun all day. All in all, I think my time with OV was a good experience. Although it was not well-paid, it was well worth doing, and I would recommend it to anyone who was considering working for a charity.

How did the author feel when he arrived in the village?

Political and family values within society have impacted upon the modern family structure. Traditionally, it has been the man’s role to be the breadwinner for the family- providing the funds to pay for food and shelter. However, due to the many new and unique responsibilities placed upon families, in numerous cases both men and women- fathers and mothers- have had to enter the workforce. Generally, the reasons for both being involved in the workforce revolve around the need to add to the family’s current financial base. To a lesser extent, the need to interact with “adults” in a stimulating work environment is another popular reason. Whatever their reasons, for many families, the decision for father and mother to go out of home and join the labor force has led to a number of side effects within the home which, in turn, impact upon their performance as employees. Many researchers agree that attitudes towards work are carried over into family life. This spillover can be positive or negative. Positive spillover refers to the spread of satisfaction and positive stimulation at work resulting in high levels of energy and satisfaction at home. If the amount of research is to be taken as an indication, it would seem that positive spillover is not a dominant occurrence in the workplace with most research focusing on the effects of negative spillover. Often pointing out the incompatible nature of work and family life, the research focuses on problems and conflict at work which has the effect of draining and preoccupying the individual, making it difficult for him or her to participate fully in family life.
Social scientists have devised a number of theories in an attempt to explain the work-family dynamic. Compensation theory is one which has been widely used. It assumes that the relationship between work and family is negative by pointing out that high involvement in one sphere- invariably the work sphere- leads to low involvement in the other. As an individual advances within a career, demands typically fluctuate from moderate to more demanding and if the advancing worker has younger children, this shift in work responsibilities will usually manifest itself in the form of less time spent with the family. Researchers subscribing to this theory point out that the drain on family time is significantly related to work-family conflict with an escalation in conflict, as the number of families increase.

According to the passage, positive spillover__________  .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

The American type of football was developed in the 19th century from soccer and rugby football. Played by professionals, amateurs, college and high school students, or young children, football in American is one of the most popular sports besides basketball and baseball. It attracts millions of fans each fall and people are very supportive of their favourite teams. The football playing field of today is rectangular in shape and measures 100 yards long and 53.5 yards wide. White lines are painted on the playing field to mark off the distances to the end zone. The games is divided into four quarters, each fifteen minutes long. The first two quarters are known as the first half. There is a rest period between two halves which usually last about fifteen minutes. Each team has eleven players. Each team has offensive players who play when the team has possession of the ball and defensive players who play when the other team has the possession of the ball. Because of the body contact players have during the game, helmets are worn to protect their head and face area, whereas pads are worn to protect the shoulders, arms, and legs. Also, there are officials carrying whistles and flags to make certain that the rules of the game are followed during the game. The football is made of leather and is brown in colour. It is shaped much like an oval and has white rings near each end of the football. These rings help the players see the ball when it is thrown or someone is running with it. The eight stitches on the top of the football help the players to grip the ball when throwing or passing. The most famous game of the year is Super Bowl that is played in January or February. It is televised around the world and is watched by millions of people each year.

The word "grip" in the passage means to............

Each summer, the Winant and Clayton Volunteer program sends a group of Americans to volunteer in London for seven weeks and provides housing and a small stipend to help defray the high cost of living. After seven weeks of volunteering, participants have two weeks to travel independently before returning to London to evaluate the program and get their flight back to the United States.

The application includes a few short essays, a series of questions about the type of placement one would prefer, and an informal interview with former volunteers that gives applicants a chance to find out more about the program.

Deciding to participate takes a small leap of faith. The roster of volunteer placements and housing options can change from year to year and volunteers can’t choose their placement in advance. But once you’re accepted you instantly feel that you’ve joined a close-knit group. The volunteer coordinator is in frequent contact through mailings and e-mails to help you prepare for the trip, and there is a daylong orientation in New York that bring all the volunteers together before departure for London.

How does the volunteer coordinator keep in contact with you?

Read the passage, and choose the correct answer A, B, C or D for each question.

Approximately one in two thousand people in Viet Nam has a significant hearing loss. Students who have been deafened in early childhood can be very different to students who have lost hearing later in life in terms of educational disadvantage. For example, their range of vocabulary may be limited, which in turn may affect their level of English literacy.

Deaf and hard of hearing students can sometimes prefer visual learning strategies. This can be a challenge in an environment where much essential information is delivered exclusively by word of mouth.

Students with a hearing loss may need to use assistive technology to participate in class. This assistive technology can be the laptop where software such as Skype can be used to deliver interpreters or captioning. For some it will be in the form of listening devices. For others, it will be a combination of technology that includes both listening devices and computer based software.

The impact of hearing loss can cause delays in receiving learning material. Students who need information transcribed from tape must sometimes wait for a significant period of time for this to happen. This needs to be considered in terms of developing suitable timelines for the completion of work for each student.

Students with hearing loss may appear isolated in the learning environment. The possibility for social contact and interaction with other students is often limited, and this isolation or separateness may have an impact on learning. Participation and interaction in tutorials may be limited. Students who cannot hear the flow and nuances of rapid verbal exchange will be at a disadvantage.

Students who have been deafened in early childhood can be very different to students have lost hearing later in life because________.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

Nowadays people are more aware that wildlife all over the world is in (1)________. Many species of animals are threatened, and could easily become (2)________ if we do not make an effort to protect them. In some cases, animals are hunted for their fur or for other valuable parts of their bodies. Some birds, such as parrots, are caught (3)________and sold as pets. For many animals and birds the problem is that their habitat - the place where they live - is disappearing. More land is used for farms, for houses or industry, and there are fewer open spaces than there once were. Farmers use powerful chemicals to help them to grow better crops, but these chemicals pollute the environment and (4)________ wildlife. The most successful animals on earth - human beings - will soon be the only ones (5)________, unless we can solve this problem.

(5)................

According to airline industry statistics, almost 90 percent of airline accidents are survivable or partially survivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instructions before take-off and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechanism of your belt operates. During take-off and landings you are advised to keep your feet flat on the floor.

Before take-off you should locate the nearest exit and an alternative exit and count the rows of seat between you and the exits so that you can find them in the dark if necessary. In the event that you are forewarned of the possible accident, you should put your hands on your ankles and keep your head down until the plane come to complete stop. If smoke is present in the cabin, you should keep your head low and cover your face with napkins, towels, or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew command and do not take personal belongings with you. Do not jump on escape slides before they are fully inflated and when you jump, do so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and never smoke near the wreckage.

The word "evacuate" in the second paragraph is closest in meaning to........

Sleep is a natural process, and although a lot have been written about the subject, it is still surrounded by mystery. It is used by some as an escape from the world, and regarded by others as an irritating waste of time: some people get by on very little, others claim they cannot exist without at least ten hours, but nobody can do without sleep completely.
Our night’s sleep does not just consist of a steady phase of gradually deepening sleep. It alternates between two stages: Non-dreaming or ordinary sleep, and REM (rapid eye movement) or dreaming sleep. As soon as we fall asleep, we go straight into non-dreaming sleep for an hour or so, then into REM sleep for about 15 minutes, then back into non-dreaming sleep. It alternates in this way for the rest of the night, with non-dreaming sleep tending to last longer at the beginning of the night. Non-dreaming sleep occupies three-quarters of our night’s sleep, about a quarter of it deep and the rest fairly light. 
It is widely believed that sleep repairs the body and makes good the damage caused by being awake. However, its main function is to refresh the brain. Experts believe that probably only about two-thirds of our sleep is necessary for repairing and refreshing the brain, with the most valuable sleep coming in the first few hours of the non-dreaming period, the last few hours of sleep are not so essential. The brain can manage quite well with reduced sleep as long as it is uninterrupted sleep. 
The quality of sleep is important. A study conducted in the USA looked at short sleepers, who slept for 5.5 hours on average, and long sleepers, who had 8.5 hours or more. It is discovered after a variety of tests that the long sleepers were poor sleepers, had twice as much REM sleep as the short sleepers, appeared to sleep longer to make up for poor sleep, and did not wake up in the morning refreshed. Similarly, people who sleep deeply do not necessarily get a better quality of sleep than shallow sleepers. Deep sleepers can feel tired the following day, so six hours of good sleep is worth more than eight hours of troubled sleep.

It can be inferred from the experts’ ideas that ______.

Read the following passage and mark the letter A, B, C, or D to indicate the correct answer to each of the questions.

Who talks more - men or women? Most people believe that women talk more. However, linguist Deborah Tannen, who has the studied the communication style of men and women, says that this is a stereotype. According to Tannen, women are more verbal - talk more - in private situations, where they use conversation as the “glue’ to hold relationships together. But, she says, men talk more in public situations, where they use conversation to exchange information and gain status. Tannen points out that we can see these difference even in children. Little girls often play with one ‘best friend’ and their play includes a lot of conversation. Little boys often play games in groups, their play usually involves more doing than talking. In school, girls are often better at verbal skills, while boys are often better at mathematics.

A recent study at Emory University helps to shed light on the roots of this difference. Researchers studied conversation between children aged 3-6 and their parents. They found evidence that parents talk very differently to their sons than they do to their daughters. The startling conclusion was that parents use more language with their girls. Specifically, when parents talk with their daughters, they use more descriptive language and more details. There is also far more talk about emotions, especially with daughters than with sons.

Which sentence best expresses the main idea of the second paragraph?

Sleep is a natural process, and although a lot have been written about the subject, it is still surrounded by mystery. It is used by some as an escape from the world, and regarded by others as an irritating waste of time: some people get by on very little, others claim they cannot exist without at least ten hours, but nobody can do without sleep completely.
Our night’s sleep does not just consist of a steady phase of gradually deepening sleep. It alternates between two stages: Non-dreaming or ordinary sleep, and REM (rapid eye movement) or dreaming sleep. As soon as we fall asleep, we go straight into non-dreaming sleep for an hour or so, then into REM sleep for about 15 minutes, then back into non-dreaming sleep. It alternates in this way for the rest of the night, with non-dreaming sleep tending to last longer at the beginning of the night. Non-dreaming sleep occupies three-quarters of our night’s sleep, about a quarter of it deep and the rest fairly light. 
It is widely believed that sleep repairs the body and makes good the damage caused by being awake. However, its main function is to refresh the brain. Experts believe that probably only about two-thirds of our sleep is necessary for repairing and refreshing the brain, with the most valuable sleep coming in the first few hours of the non-dreaming period, the last few hours of sleep are not so essential. The brain can manage quite well with reduced sleep as long as it is uninterrupted sleep. 
The quality of sleep is important. A study conducted in the USA looked at short sleepers, who slept for 5.5 hours on average, and long sleepers, who had 8.5 hours or more. It is discovered after a variety of tests that the long sleepers were poor sleepers, had twice as much REM sleep as the short sleepers, appeared to sleep longer to make up for poor sleep, and did not wake up in the morning refreshed. Similarly, people who sleep deeply do not necessarily get a better quality of sleep than shallow sleepers. Deep sleepers can feel tired the following day, so six hours of good sleep is worth more than eight hours of troubled sleep.

Unlike the common belief, sleep helps ______

According to airline industry statistics, almost 90 percent of airline accidents are survivable or partially survivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instructions before take-off and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechanism of your belt operates. During take-off and landings you are advised to keep your feet flat on the floor.
Before take-off you should locate the nearest exit and an alternative exit and count the rows of seat between you and the exits so that you can find them in the dark if necessary. In the event that you are forewarned of the possible accident, you should put your hands on your ankles and keep your head down until the plane come to complete stop. If smoke is present in the cabin, you should keep your head low and cover your face with napkins, towels, or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew command and do not take personal belongings with you. Do not jump on escape slides before they are fully inflated and when you jump, do so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and never smoke near the wreckage.

Airline passenger are to do all of the following EXCEPT.......

According to airline industry statistics, almost 90 percent of airline accidents are survivable or partially survivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instructions before take-off and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechanism of your belt operates. During take-off and landings you are advised to keep your feet flat on the floor.

Before take-off you should locate the nearest exit and an alternative exit and count the rows of seat between you and the exits so that you can find them in the dark if necessary. In the event that you are forewarned of the possible accident, you should put your hands on your ankles and keep your head down until the plane come to complete stop. If smoke is present in the cabin, you should keep your head low and cover your face with napkins, towels, or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew command and do not take personal belongings with you. Do not jump on escape slides before they are fully inflated and when you jump, do so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and never smoke near the wreckage.

What is the main topic of the passage?

Read the following text and circle the best answer:
As a Hanson-Roves employee, you are entitled to sick absences, during which you will be paid for time off work for health ---135---. To avoid deductions to your pay, you ---136--- to provide a physician-signed note as documentation of your illness. ---137--- should include the date you were seen by the doctor, a statement certifying that you are unable to perform the duties of your position, and your expected date of return. Your supervisor will then forward the documentation to Human Resources. ---138---. Employee health records can be accessed only by those with a valid business reason for reviewing them.

135.............

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

The American type of football was developed in the 19th century from soccer and rugby football. Played by professionals, amateurs, college and high school students, or young children, football in American is one of the most popular sports besides basketball and baseball. It attracts millions of fans each fall and people are very supportive of their favourite teams. The football playing field of today is rectangular in shape and measures 100 yards long and 53.5 yards wide. White lines are painted on the playing field to mark off the distances to the end zone. The games is divided into four quarters, each fifteen minutes long. The first two quarters are known as the first half. There is a rest period between two halves which usually last about fifteen minutes. Each team has eleven players. Each team has offensive players who play when the team has possession of the ball and defensive players who play when the other team has the possession of the ball. Because of the body contact players have during the game, helmets are worn to protect their head and face area, whereas pads are worn to protect the shoulders, arms, and legs. Also, there are officials carrying whistles and flags to make certain that the rules of the game are followed during the game. The football is made of leather and is brown in colour. It is shaped much like an oval and has white rings near each end of the football. These rings help the players see the ball when it is thrown or someone is running with it. The eight stitches on the top of the football help the players to grip the ball when throwing or passing. The most famous game of the year is Super Bowl that is played in January or February. It is televised around the world and is watched by millions of people each year.

Why are there white rings on each end of the football?

Tulips are Old World, rather than New World, plants, with the origins of the species lying in Central Asia. They became an integral part of the gardens of the Ottoman Empire from the sixteenth century onward, and, soon after, part of European life as well. Holland, in particular, became famous for its cultivation of the flower.
A tenuous line marked the advance of the tulip to the New World, where it was unknown in the wild. The first Dutch colonies in North America had been established in New Netherlands by the Dutch West India Company in 1624, and one individual who settled in New Amsterdam (today's Manhattan section of New York City) in 1642 described the flowers that bravely colonized the settlers' gardens. They were the same flowers seen in Dutch still-life paintings of the time: crown imperials, roses, carnations, and of course tulips. They flourished in Pennsylvania too, where in 1698 William Penn received a report of John Tateham's "Great and Stately Palace”, its garden full of tulips.
By 1760, Boston newspapers were advertising 50 different kinds of mixed tulip "roots”. But the length of the journey between Europe and North America created many difficulties. Thomas Hancock, an English settler, wrote thanking his plant supplier for a gift of some tulip bulbs from England, but his letter the following year grumbled that they were all dead.
Tulips arrived in Holland, Michigan, with a later wave of early nineteenth-century Dutch immigrants who quickly colonized the plains of Michigan. Together with many other Dutch settlements, such as the one at Pella, Iowa, they established a regular demand for European plants. The demand was bravely met by a new kind of tulip entrepreneur, the traveling salesperson. One Dutchman, Hendrick Van De Schoot, spent six months in 1849 traveling through the United States taking orders for tulip bulbs. While tulip bulbs were traveling from Europe to the United States to satisfy the nostalgic longings of homesick English and Dutch settlers, North American plants were traveling in the opposite direction. In England, the enthusiasm for American plants was one reason why tulips dropped out of fashion in the gardens of the rich and famous.

The author mentions tulip growing in New Netherland, Pennsylvania and Michigan in order to illustrate how ______.

Fill in each numbered blank with one suitable word or phrase

The Global Volunteer Network currently has opportunities to aim at (1) ____  primary and secondary (2) ____ to needy children, and community outreach and counseling with their partner organization in Uganda. This provides (3) _____ opportunity to experience Ugandan life first-hand (4) _____ working to improve your host community. The programs provide counseling, (5) ____ , and education for (6) ____ people, orphans and underprivileged children in small villages. The main activities will (7) ___ working with local children and youth teaching nursery, primary, and vocational education. Volunteers (8) ____ work in the areas of sport, art, games and academics. For volunteers with a medical (9) ____ and education, placements can involve work in (10) ____ clinics with small health-based community organizations.

(3) ________