Read the passage and choose the best option A, B, C, D to complete it.

Full Moon festival, also known as Mid-Autumn Festival or ‘Tet Trung Thu’ in Vietnamese is held (1) _________ the 14th and 15th of the August lunar month. This is an (2) _________ harvest festival celebrated not only in Vietnam (3) ________ in other wet rice countries in Asia such as China, Taiwan, Hongkong, Japan, and Korea. The Full Moon festival offers leisure time for family members to come back home, organize and participate in a wide range of activities including children carrying paper lanterns, lion dances, ….

In fact, there aren’t (4) _______ important customs you must follow but it is good to find wonderful places to visit during this period. Mid-Autumn festival is best enjoyed in Hoi An by strolling down and admiring (5) ______ paper lanterns floating the Thu Bong Riverside. If you base in Hanoi, it is (6) _______ recommended to go to Thang Long Royal Citadel, My Dinh National Stadium, and Hoan Kiem Lake to enjoy a festive atmosphere of fun, safety, and peace.
5. Mid-Autumn festival is best enjoyed in Hoi An by strolling down and admiring (5) ______ paper lanterns floating the Thu Bong Riverside.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
The Gerneral Cerificate of Secondary Education or the GCSE excaminations for short are the standard school-leaver qualifications taken by virually all UK students in the May and June following their 16th birthday. If you come to a UK (25)...... school before you (26)....... the age of 16, you will study towards GCSE excaminationin up to 12 subjects. Some subjects are compulory, including English and matchematics, and you can select (27)......._ , such as music,  drama, geography and history from a series of options. GCSEs provide a good all-round education (28)......... you can build (29)............. at colleage and eventually at university
(28)................................. 
 

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   Animation traditionally is done by hand-drawing or painting successive frame of an object, each slightly different than the proceeding frame. In computer animation, although the computer may be the one to draw the different frames, in most cases the artist will draw the beginning and ending frames and the computer will produce the drawings between the first and the last drawing. This is generally referred to as computer-assisted animation, because the computer is more of a helper than an originator.

   In full computer animation, complex mathematical formulas are used to produce the final sequences of pictures. These formulas operate on extensive databases of numbers that defines the objects in the pictures as they exist in mathematical space. The database consists of endpoints, and color and intensity information. Highly trained professionals are needed to produce such effects because animation that obtains high degrees of realism involves computer techniques from three-dimensional transformation, shading, and curvatures.

   High-tech computer animation for film involves very expensive computer systems along with special color terminals or frame buffers. The frame buffer is nothing more than a giant image memory for viewing a single frame. It temporarily holds the image for display on the screen.

   A camera can be used to film directly from the computer’s display screen, but for the highest quality images possible, expensive film recorders are used. The computer computers the positions and colors for the figures in the picture, and sends this information to the recorder, which captures it on film. Sometimes, however, the images are stored on a large magnetic disk before being sent to the recorder. Once this process is completed, it is replaced for the next frame. When the entire sequence has been recorded on the film, the film must be developed before the animation can be viewed. If the entire sequence does not seem right, the motions must be corrected, recomputed, redisplayed, and rerecorded. This approach can be very expensive and time – consuming. Often, computer-animation companies first do motion tests with simple computer-generated line drawings before selling their computers to the task of calculating the high-resolution, realistic-looking images.

The word “they” in the second paragraph refers to ______.

On Friday, April 14, the city hall’s electricity is scheduled to be shut down at 7 A.M. and restored at 6 P.M. The building ---131--- for the day. During the power outage, the emergency lighting system will be upgraded. ---132---, all circuit panels will be replaced to bring them into compliance with current safety codes.---133--- exiting city hall offices on Thursday, please disconnect all desktop computers, wireless servers, and other computer-related equipment. Furthermore, employees are asked to remove any personal contents from the kitchenette.---134---.Please direct questions or concerns to the director of building maintenance.

132........................

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For hundreds of years, giving flowers have been a social means of communication. In the United States, flowers are often given during rites of passage, for commemorating special occasions or as a heartfelt gift between loved ones and friends. Flower gifting also occurs in most countries around the world. However, the meanings and traditions often vary.
While students traditionally gave their favorite teacher an apple in past years, in China, teachers are given flowers. Peonies are by far the  flower most often  given  in  China. They are also quite popularly used for weddings. Strangely, potted plants are not considered a pleasant gift among Asian cultures. The people believe that like a plant confined by a pot, the gift  symbolizes a binding or restriction.
In Russia, in lieu of giving birthday presents, the guest of honor receives a single flower or an unwrapped bouquet. Floral arrangements or baskets are not given. Russians celebrate a holiday known as Woman's Day. Traditional gifts include red roses, hyacinths or tulips. When   there is a funeral or other occasion where someone wishes to express sympathy, carnations, lilies or roses are given in circular configurations, which signify the transition of birth, life and death to   rebirth. In this instance, the color of choice is commonly yellow. For joyous occasions, arrangements and bouquets generally contain an odd number of flowers.
In the times of ancient Rome, brides carried flowers to scare away evil spirits and encourage fertility. The Dutch believed that flowers were food for the soul. When invited to someone's home in Great Britain, it is tradition to bring a gift of flowers. All types are acceptable except white lilies, which are usually seen at funerals. Unlike the United States, red roses are a symbol of love.
Flowers are generally gifted in odd numbered increments regardless of the occasion. However, the Brits also have superstitions regarding the number 13, so the number is avoided.
In the southern region of the continent, flowers are traditionally given during Christmas. Egyptians are much more conservative and restrict flower gifting to funerals and weddings. While certain flowers may have significant meanings for some, flowers in Las Vegas and across the United States flowers are an accepted gift for any reason desired.

According to the passage, the following flowers are given at Woman's Day in Russia, EXCEPT     .

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When John Mills was going to fly in an airplane for the first time, he was frightened. He did not like the idea of being thousands of feet up in the air. "I also didn't like the fact that I wouldn't  be in control," says John.
"I'm a terrible passenger in the car. When somebody else is driving, I tell them what to so. It drives everybody crazy."
However John couldn't avoid flying any longer. It was the only way he could visit his grandchildren in Canada.
"I had made up my mind that I was going to do it, I couldn't let my son, his wife and their three children travel all the way here to visit me. It would be so expensive for them and I know Tom's business isn't doing so well at the moment - it would also be tiring for the children - it's a nine-hour flight!" he says.
To get ready for the flight John did lots of reading about airplanes. When he booked his seat, he was told that he would be flying on a Boeing 747, which is better known as a jumbo jet. "I  needed to know as much as possible before getting in that plane. I suppose it was a way of making myself feel better. The Boeing 747 is the largest passenger aircraft in the world at the moment.
The first one flew on February 9th 1969 in the USA. It can carry up to 524 passengers and 3.400 pieces of luggage. The fuel for airplanes is kept in the wings and the 747's wings are so big that they can carry enough fuel for an average car to be able to travel 16,000 kilometers a year for 70 years. Isn't that unbelievable? Even though I had discovered all this very interesting information about the jumbo, when I saw it for the first time, just before I was going to travel to Canada, I still couldn't believe that something so enormous was going to get up in the air and fly. I was even more impressed when I saw how big it was inside with hundreds of people!"
The biggest surprise of all for John was the flight itself. "The take-off itself was much smoother than I expected although I was still quite scared until we were in the air. In the end, I managed to relax, enjoy the food and watch one of the movies and the view from the window was spectacular. I even managed to sleep for a while!
"Of course," continues John, "the best reward of all was when I arrived in Canada and saw my son and his family, particularly my beautiful grandchildren. Suddenly, I felt so silly about all the years when I couldn't even think of getting on a plane. I had let my fear of living stop me from seeing the people I love most in the world. I can visit my son and family as often as I like now!" Question 24: Why did John Mills fly in an airplane?

Why did John read about airplane?

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The technology of the North American colonies did not differ strikingly from that of Europe, but in one respect, the colonists enjoyed a great advantage. Especially by comparison with Britain, Americans had a wonderfully plentiful supply of wood.
The first colonists did not, as many people imagine, find an entire continent covered by a climax forest. Even along the Atlantic seaboard, the forest was broken at many points. Nevertheless, all sorts of fine trees abounded, and through the early colonial period, those who pushed westward encountered new forests. By the end of the colonial era, the price of wood had risen slightly in eastern cities, but wood was still extremely abundant.
The availability of wood brought advantages that have seldom been appreciated. Wood was a foundation of the economy. Houses and all manner of buildings were made of wood to a degree unknown in Britain. Secondly, wood was used as fuel for heating and cooking. Thirdly, it was used as the source of important industrial compounds, such as potash, an industrial alkali; charcoal, a component of gunpowder; and tannic acid, used for tanning leather.
The supply of wood conferred advantages but had some negative aspects as well. Iron at that time was produced by heating iron ore with charcoal. Because Britain was so stripped of trees, she was unable to exploit her rich iron mines. But the American colonies had both iron ore and wood; iron production was encouraged and became successful. However, when Britain developed coke smelting, the Colonies did not follow suit because they had plenty of wood and besides, charcoal iron was stronger than coke iron. Coke smelting led to technologic innovations and was linked to the emergence of the Industrial Revolution. In the early nineteenth century, the former colonies lagged behind Britain in industrial development because their supply of wood led them to cling to charcoal iron.

According to the passage, by the end of the colonial period, the price of wood in Eastern cities     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.
Air  pollution  occurs  when  wastes  dirty  the  air.  People  produce  most  of  the  (1)........that cause air pollution. Such wastes can be in the form  of  gases  or  particles  of  solid  or  liquid matter. These substances result chiefly from burning (2).............. to power motor vehicles and to heat buildings. Industrial processes and the (3)...............of garbage also contribute to air pollution. Natural pollutants (impurities) include dust, pollen, soil particles, and naturally occurring gases.
The rapid growth of population and industry and the increasing use of automobiles and airplanes   have made air  pollution a (4)............. problem. The air we breathe has become so filled with  pollutants that  it  can cause (5)...........problems. Polluted air also harms plants, animals, building materials, and fabrics. In addition, it causes damage by altering the earth’s atmosphere.

(1).................................

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Humans have struggled against weeds since the beginnings of agriculture. Marring our gardens is one of the milder effects of weeds - any plants that thrive where they are unwanted. They clog
waterways, destroy wildlife habitats, and impede fanning. Their spread eliminates grazing areas and accounts for one-third of all crop loss. They compete for sunlight, nutrients, and water with useful plants. The global need for weed control had been answered mainly by the chemical industry. Its herbicides are effective and sometimes necessary, but some pose serious problems, particularly if misused.
Toxic compounds threaten animal and public health when they accumulate in food plants, groundwater, and drinking water. They also harm workers who apply them.
In recent years, the chemical industry has introduced several herbicides that are more ecologically sound. Yet new chemicals alone cannot solve the world's weed problems. Hence, scientists are exploring the innate weed-killing powers of living organisms, primarily insects and microorganisms.
The biological agents now in use are environmentally benign and are harmless to humans. They can be chosen for their ability to attack selected targets and leave crops and other plants untouched. In contrast, some of the most effective chemicals kill virtually all the plants they come in contact with, sparing only those that are naturally resistant or have been genetically modified for resistance. Furthermore, a number of biological agents can be administered only once, after which no added applications are needed. Chemicals typically must be used several times per growing season.

Which of the following terms does the author define in the first paragraph?

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Mandatory volunteering made many members of Maryland high school class of 1997 rumble with indignation. They didn’t like a new requirement that made them take part in the school’s community service program.
Future seniors, however, probably won't be as resistant now that the program has been broken in. Some, like John Maloney, already have completed their required hours of approved community service. The Bowie High School sophomore earned his hours in eighth grade by volunteering two nights a week at the Larkin-Chase Nursing and Restorative Center in Bowie. He played shuffleboard, cards, and other games with the senior citizens. He also helped plan parties for them and visited their rooms to keep them company. That experience inspired him to continue volunteering in the community.
John, 15, is not finished volunteering. Once a week he videotapes animals at the Prince George County animal shelter in Forestville. His footage is shown on the Bowie public access television channel in hopes of finding homes for the animals."Volunteering is better than just sitting around," says John, "and I like animals; I don't want to see them put to sleep. "
He's not the only volunteer in his family. His sister, Melissa, an eighth grader, has completed her hours also volunteering at Larkin-Chase. "It is a good idea to have kids go out into the community, but it's frustrating to have to write essays about the work," she said. "It makes you feel like you're doing it for the requirement and not for yourself."
The high school's service learning office, run by Beth Ansley, provides information on organizations seeking volunteers so that students will have an easier time fulfilling their hours. "It's ridiculous that people are opposing the requirements," said Amy Rouse, who this summer has worked at the Ronald McDonald House and has helped to rebuild a church in Clinton. "So many people won't do the service unless it's mandatory," Rouse said, "but once they start doing it, they'll really like it and hopefully it will become a part of their lives - like it has become a part of mine."

What is the main idea of the passage?

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Life expectancy is the period of time that a person can expect to live. Life expectancy varies greatly between genders and cultures. It used to be that women had a lower life expectancy than men (1 in every 4 women died in childbirth), but now they live an average of four to five years longer than men. Life expectancy has been increasing rapidly over the last centuries. With the advent of such modern miracles as sewers, medicine and a greater understanding of how diseases are spread, our life expectancy has increased by 25-30 years.
In developing countries like Swaziland, where there is a high HIV/ AIDS rate, life expectancy is as low as 32.6 years. In developed countries like Australia, life expectancy rates are as high as 81 years. There are an increasing number of factors which can cancel out the disadvantages you have. The one that we are looking at now is how your career can affect your life expectancy. Choosing the wrong career can result in a shorter life!
If you want your career to positively influence your life expectancy, you have to be made of money. That's right. Rich people in wealthy areas of England and France live 10 years longer than the people in poorer areas. Having a successful career has its drawbacks, too if the result of hard work is stress.
Stress can lead to a number of psychological disorders such as depression, anxiety, fatigue, tension and aggression. These conditions may result in a lack of concentration and an increase in serious injuries at work. They can also lead to high blood pressure and heart attacks which seriously affect life expectancy.
If you are worried that your job might decrease your life expectancy, you probably need to avoid careers on "dangerous jobs" list such as timber cutters, pilots, construction workers, roofer, truck drivers.
So if you don't want to kick the bucket at an early age, choose a career in something other than timber cutting, but above all, remember to relax.

The phrase "kick the bucket" in the passage is closest in meaning to “     ”.

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Did you ever watch a video on the Internet? Maybe you used YouTube. YouTube is a Website where people can share their video. Today, YouTube is an important part of the Internet. However, that wasn’t always true.
YouTube started with a young man named Jawed Karim and two friends. One day, Karim was on the Internet. He wanted information about the 2004 tsunami in Southeast Asia. He found news stories about it, but he couldn't find any videos. This gave Karin an idea. He wanted to help people put video on the Internet. Karim told his friends about this idea. Together, they created a company - YouTube.
YouTube become a global success. Millions of people around the world Visited the Website. It was clear to Google, another Internet company, that YouTube had a lot of value. Google made a deal. It bought YouTube for $1.65 billion. As a result, YouTube investors and its employees made a lot of money. The three friends who started YouTube were very big investors. Therefore, they made an enormous amount of money.
Karim became very rich, and he continued to work toward his PhD. There was something else he wanted to do. He wanted to help young people go into business. He used money and experience to start a new company called Youniversity Ventures. This company helps young people who have good business ideas. It gives them advice and money to start Internet businesses. Milo is one business that students started with the help of Youniversity Ventures.
Milo is a shopping Website. It helps people find products in stores near their homes. Another example is AirBoB. This Web site helps people find for video conferences. People in different places can use this site to have business meetings.
Karim has some advice for students who want to start business. First, find a successful company. Do a lot of research about the company and the top people in the company. There, copy the way they do things. For students who wants to start Interner business, Karim is probably a very good example to copy. 

What do people use YouTube for?

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The progressive movement was a powerful and broad-based movement of reform that had lasting effects on the American political system in the first two decades of the twentieth century. It arose in reaction to the domination of the social and political system by business interests and rampant corruption throughout the political party system during the period following the end of the Civil War in 1865. Progressivism emerged as a force during the presidency of Theodore Roosevelt, from 1901 to 1909, and reached its height in the presidential campaign of 1912. By the time the United States entered World War I in 1917, progressivism as a force had faded from the political scene. The progressive movement was focused on instigating, or initiating change in three different areas. One area that was of major interest to the progressive movement was the imposition of legal and government control over big business, which had usurped an extraordinary amount of power in the era of the wealthy industrial barons such as Rockefeller and Carnegie. A second area of interest to the progressive movement was the improvement of the social system in order to rid society of the poverty, slum housing, and exploitation of immigrant and child labor that were a part of the era. A final area of interest was the cleaning up of the political system to move political decisions back into the realm of direct democratic control and away from the corrupt backroom deals that plagued the world of politics.
Progressivism was a grassroots movement that first gained force at the local level. In cities such as Cincinnati and Cleveland, effective urban reform movements took hold, and city officials were appointed or elected to run their respective cities along nonpartisan lines and out from under the control of political parties and bosses. The progressive movement then worked its way from the local level to the state level and then on to the national level. In the state of Wisconsin, for example, "Fighting Bob" La Follette led the drive for change, first in his role as governor of the state (1901-1906) and later as the U.S. senator representing the state (1906-1925). Under his leadership, numerous reforms were instituted: state regulation of the railroads increased, policies directed at improving the lives of workers -- such as workers' compensation and unemployment insurance -- were instituted, and in the political arena, selection of party candidates was determined by direct democratic vote rather than through backroom political wrangling.

Which of the sentences below expresses the essential information in the highlighted sentence in paragraph 2?

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The diary and the letter were the most extensively practiced forms of life writings in eighteenth- century America. From the numerous examples of these two types of writing from the period, a portrait of daily life of the period can be gleaned.
Many of the diaries that were kept during this period were life diaries by authors interested in maintaining day-to-day records of reflective self-examination, but some of the most compelling were situational diaries; those prompted by and limited to lengthy descriptions of personal reflections about a particular event. Three of the many situational journals of this period are those written by Sarah Kemble Knight, William Burd II, and Dr. Alexander Hamilton. Sarah Kemble Knight's diary of her five-month trip at the end of 1704 and the beginning of 1705 from Boston to New Haven to New York and back again to Boston was published more than a century later as The Journal of Madam Knight. Though this diary does include an account of the hardship that she encountered along the way, it is principally composed of humorous descriptions of and commentary on the hospitality that she was offered and the manners of those that she encountered. William Burd II kept two diaries to describe his experiences on a 1729 surveying expedition to settle a border dispute between Virginia and North Carolina. One of the diaries, History of the Dividing Line between Virginia and North Carolina, was published in 1842, while its companion, Secret Diary, was published in 1929. In these diaries, Burd used a humorous and satirical approach to describe not just the day-to-day events of the trip but also the characteristics which set his beloved Virginia culture apart from the (in his opinion) decidedly less praiseworthy culture of those non- Virginians that he encountered in his trip. Dr. Alexander Hamilton's Itinerarium (1744) describes a four- month voyage of discovery undertaken by Hamilton through the mid-Atlantic and New England colonies; in the diary that he kept of this trip. Hamilton provides considerable commentary on the social customs of various areas, comparing the customs and culture of the better homes of the American colonies with those of the great salons of Europe.
Letter-writing also held a place of importance in eighteenth-century America (indeed, the ability to produce cultured letters was considered a form of art), and many letters extant from that period provide insights into the culture, mores, and styles of written communication of that era. Many of the letter writers employed devices in common usage in European models of the time, demonstrating that letter writers felt a sense of cohesiveness with the cultured classes of Europe: John and Abigail Adams signed the names Lysander and Constantia to their early letters, while Thomas Jefferson created an elaborate dialogue between his head and his heart to discuss the nature of friendship in  a 1786 letter to Maria Cosway. The variety of purposes that these letters served provides additional insight into the priorities of the society of the time. The letters were used to cement love matches and friendships, as the previously mentioned letters did; they were the primary method for relaying news among family and friends who were scattered across various geographic locations; they were often used as a means of carrying out business in this era before more rapid long-distance communication; they were often used used as a way of sharing professional, social, or political ideas among leaders in various fields who perhaps had no other way to get together and exchange ideas.

The phrase in parentheses (in his opinion) is included in paragraph 2 in order to indicate

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Generally, in order to be preserved in the fossil record, organisms must possess hard body parts such as shells or bones. Soft, fleshy structures are quickly destroyed by predators or decayed by bacteria. Even hard parts left on the surface for any length of time will be destroyed, therefore, organisms must be buried rapidly to escape destruction by the elements and to be protected against agents of weathering and erosion. Marine organisms thus are better candidates for fossilization than those living on the land because the ocean is typical the site of sedimentation, whereas the land is largely the site of erosion. The beds of ancient lakes were also excellent sites for rapid burial of skeletal remains of freshwater organisms and skeletons of other animals, including those of early humans, Ancient swaps were  particularly plentiful with prolific growths of vegetation, which fossilized in abundance. Many animals became trapped in bogs overgrown by vegetation. The environment of the swaps kept bacterial decay to a minimum, which greatly aided in the preservation of plants and animals. The rapidly accumulating sediments in flood plains, deltas, and stream channels buried freshwater organisms, along with other plants and animals that happened to fall into the water.
Only a small traction of all the organisms that have ever lived are preserved as fossils. Normally, the remains of a plant or animal are completely destroyed through predation and decay. Although it seems that fossilization is common for some organisms, for others it is almost impossible. For the most part of, the remains of organisms are recycled in the earth, which is fortunate because otherwise soil and water would soon became depleted of essential nutrients. Also, most of the fossils exposed on Earth’s surface are destroyed by weathering processes. This make for an incomplete fossil record with poor or no representation of certain species. The best fossils are those composed of that form the vast majority of
unaltered fossils. Calcite and aragonite also contributed to a substantial number of fossils of certain organisms.

The fact that the “land is largely the site of erosion” is significant because     

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In ancient Greece, athletic festivals were very important and had strong religious associations. The Olympic athletic festival, held every four years in honour of Zeus, eventually lost its local character, became first a national event, and then, after the rules against foreign competitors had been abolished, international. No one knows exactly how far back the Olympic Games go, but some official records date from 776 B.C.
The Games took place in August on the plain by Mount Olympus. Many thousands of spectators gathered from all parts of Greece, but no married woman was admitted even as a spectator. Slaves, women and dishonoured people were not allowed to compete. Records show that the evening of the third day was devoted to sacrificial offerings to the heroes of the day, and the fourth day, that of the full moon, was set aside as a holy day. On the sixth and last day all the victors were crowned with holy garlands of wild olive from a sacred wood. So great was the honour that the winner of the foot race gave his name to the year of his victory. How their results compared with modern standards, we unfortunately had no means of telling.
After an uninterrupted history of almost 1,200 years, the Games were abolished in A. D. 394 because of their pagan origin. It was a great many years before there was another such international athletic gathering. The Greek institution was brought back into existence in 1896 and the first small meeting took place in Athens. After the 1908 London Olympics, success was re-established and nations sent their best representatives.
Today, the Games are held in different countries in turn. The host country provides vast facilities, including a stadium, swimming pools and living accommodation, but competing countries pay their own athletes' expenses. Athletic contests are still the main feature, but now many more sports are represented, women compete, the ancient pentathlon, for example, has been modified into a more comprehensive test, and the marathonraces, initiated in 1896, are now a celebrated event.
The Olympics start with the arrival in the stadium of a torch, lighted on Mount Olympus by the sun's rays. It is carried by a succession of runners to the stadium. The torch symbolizes the continuation of the ancient Greek athletic ideals, and it burns throughout the Games until the closing ceremony.

The word "pagan" (3rd paragraph) is closest in meaning to     .

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A number of factors related to the voice reveal the personality of the speaker. The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. Aperson conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person’s tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them.Here the participant’s tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer’s skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication. Second, the voice gives psychological clues to a person’s self-image, perception of others, and emotional health. Self- image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front. How a speaker perceives the listener’s receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.

According to the passage, an exuberant tone of voice mat be an indication of a person’s

Congratulations on your recent ---139--- in Tuchman's Autopay system. Thank you for signing up for this convenient billing system. Your automatic payments will begin with the next billing cycle on 1 March. ---140---. Your statements will come to you electronically and your payment will be deducted from your designated bank account. You may ---141--- the account from which the funds are withdrawn. Simply log in to the My Account section on our Web site https://www.tuchmans.ky, select Autopay, and follow the instructions to enter the alternate account information. Please contact customer service if you have ---142--- using Tuchman's Autopay.

140.................

The Midwest Artisanal Cheese Guild (MACG) organizes trade shows and conducts educational seminars ---135--- the cheese-crafting trade within the Midwestern United States. Cheeses from this region are recognized internationally. Many of---136--- cheeses are used by chefs at restaurants around the world.
The MACG puts on the region’s largest cheese-maker exposition, held each year in April. The prestigious Wizard of Cheese contest is held at this event. ---137---. Dan Travella was last year’s---138---. His aged cheddar cheese received a winning score of 98.7 out of 100.

137....................

Choose the item (A, B, C or D) that best completes each of the following sentences. 
In 1988, for the first time in British history, a National Curriculum was introduced. The National Curriculum tells pupils which subjects they have to study, what they must learn and when they have to take assessment tests. [assessment: đánh giá] 
Between the ages of 14 and 16, pupils study for their GCSE (General Certificate of Secondary Education) exams. Pupils must take English Language, Maths and Science for GCSE, as well as a half GCSE in a foreign language and Technology. addition, they must also be taught Physical Education, Religious Education and Sex Education, although they do not take exams in these subjects. 
At the age of 16, pupils can leave school. If pupils stay on, they usually take A (Advanced) levels, AS (Advanced Supplementary) level or GNVQs (Greater National Vocational Qualifications). It is quite common to combine, for example, two A levels with one AS level, or one A level with one GNVQ. 
Pupils taking A levels study traditional subjects, such as French, Physics or History. To go to university, pupils usually need two or three A levels. 
AS levels are the same standard as A levels, but only half of the content: AS level German. Pupils take the A-level German language exam, but do not take the A-level German Literature exam. 
GNVQs are vocational qualifications. Pupils usually take on GNVQ in subjects such as Business, Leisure and Tourism, Manufacturing, and Art and Design. One GVNQ (at advanced level) is equal to two A levels.

Pupils need_________A levels to continue to study at university. 

 Choose the option  A, B, C or D that best fits the blank space in the following passage:

"At last it is here: tomorrow is the exam day. There is no more homework to do, you have done lots of (1)…..  and you have had plenty of useful practice with past papers. You have finished the (2)…. . So what should you do now? Probably the least advisable course of (3)…. would be to carry on studying late into the night, trying (4)….. to learn things you should have learned long ago and (5)…. in the morning with an awful headache.
 A far better idea is to practise, (6)….. a singer or a musician does, what you already knew. In order not to feel (7)…. the next day, go to bed early and get up at your usual (8)….. . You may be a little bit (8)….. but that is probably just a (10)…… of your determination to do will in the exam."

6. A far better idea is to practise, (6)….. a singer or a musician does, what you already knew.