Choose the best answer:
Your watch is _______ mine. Yours is 300 dollars and mine is 200 dollars only.

 

Fill in each numbered blank with one suitable word or phrase.

Researchers in communication show that more feelings and intentions are (1) _______ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7% (2) _______ message is sent through words, with remaining 93% sent nonverbal (3) _______.

Humans use nonverbal communication because:

1. Words have limitations: There are (4) _______ areas where nonverbal communication is more (5) _______ than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally.

2. Nonverbal signal are powerful: Nonverbal cues primarily express inner (6) _______ while verbal messages deal basically with outside world.

3. Nonverbal message are likely (7) _______ more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.

4. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits (8) _______ can be said, but nonverbal cues can communicate thoughts.

5. A separate communication channel is necessary to (9) _______ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal (10) _______

(7) _______

Read the following passage and choose the best answer (A, B, C, D):
The White House, the official home of the United State President, was not built in time for George Washington to live in it. It was begun in 1792 and was ready for its inhabitants, President and Mrs. John Adams, who moved in on November 1, 1800. When the Adams moved in, the White House was not yet complete, and the Adams suffered many inconveniences; for example, the main staircase was incomplete, which hindered movement from floor to floor, and the future laundry yard was merely a pool of mud, so wet laundry was hung in the unfinished East Room to dry. Thomas Jefferson, the third president, improved the comfort of the White House in many respects and added new architectural features such as the terraces on the east and west ends. When the British forces burned the White House on August 24, 1818, President Madison was forced to leave. All the remained after the fire was the exterior walls, the interior was completely destroyed. It was not until December of 1817 that the following president, James Monroe was able to move into a rebuilt residence. Since then, the White House has continued to be modified but has been continuously occupied by each succeeding US president.
8. According to the passage, which of the following best describes Thomas Jefferson's tenure in the White House?

Read the following passage and choose the best answer (A, B, C, D):
Mr O’Connor, a volunteer firefighter with the New South Wales Rural Fire Service (RFS), has used all seven weeks of his holiday leave, plus his three weeks of allotted sick leave, to fight fires across the state. Mr O’Connor is among the more than 72,000 members of the RFS, a volunteer force that is the largest firefighting service in the world. These volunteer services have been at the front line of the battle against ferocious bush fires across Australia that have already destroyed more than 10.7 million hectares, an area larger than South Korea. The RFS, which began 120 years ago, not only attends to bush fires and home and building fires but also assists in storms, search and rescue operations and car accidents. In 2018, it attended 26,903 incidents, including 10,036 bush fires and 1,283 building fires. Mr Mick Holton, president of the NSW Volunteer Fire Fighters Association, an organisation which represents volunteers, said people step up for various reasons, including altruism, social factors, a sense of adventure, or a desire to protect their own farms or houses. “People are happy to be part of a group that benefits the community. That is a large part of it for most volunteers. People have a sense that they want to help,” he told The Straits Times. But Australia’s bush fires are becoming more severe and more frequent. This year, many, like Mr O’Connor, have made large sacrifices to protect people and homes. Controversially, Prime Minister Scott Morrison agreed in late December to compensate some of the firefighters after coming under heavy pressure to provide them with support. The compensation scheme allows volunteers who are self-employed or work for small businesses to claim A$300 (S$277) per day if they have served more than 10 days this fire season. The maximum payment is A$6,000. But the move had been opposed by some senior firefighters, including the RFS Commissioner, Mr Shane Fitzsimmons, who has said that “For goodness sake, let’s not take away from the extraordinary spirit that is volunteerism.” But Mr Morrison insisted that: “While I know RFS volunteers don’t seek payment for their service, I don’t want to see volunteers or their families unable to pay bills or struggle financially as a result of the selfless contribution they are making.
8. Which of the following can be inferred from the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
When another old cave is discovered in the south of France, it is not usually news.
Rather, it is an ordinary event. Such discoveries are so frequent these days that hardly anybody pays heed to them. However, when the Lascaux cave complex was discovered in 1940, the world was amazed. Painted directly on its walls were hundreds of scenes showing how people lived thousands of years ago. The scenes show people hunting animals, such as bison or wild cats.
Other images depict birds and, most noticeably, horses, which appear in more than 300 wall images, by far outnumbering all other animals.
Early artists drawing these animals accomplished a monumental and difficult task. “They” did not limit themselves to the easily accessible walls but carried their painting materials to spaces that required climbing steep walls or crawling into narrow passages in the Lascaux complex.
Unfortunately, the paintings have been exposed to the destructive action of water and temperature changes, which easily wear the images away. Because the Lascaux caves have many entrances, air movement has also damaged the images inside. Although they are not out in the open air, where natural light would have destroyed them long ago, many of the images have deteriorated and are barely recognizable. To prevent further damage, the site was closed to tourists in 1963, 23 years after it was discovered.

Based on the passage, what is probably true about the south of France?

Read the following passage and choose the best answer (A, B, C, D):
While family relationships can bring support, joy, and other wonderful benefits into  our lives, these relationships can also bring stress, particularly when there’s unresolved conflict. Because it’s more difficult to let go of conflicted relationships with family than it would be if these relationships were mere friendships, unresolved conflicts with family members can be particularly painful.  We have certain expectations of trust and closeness toward family members, and it can be more than merely disappointing to realize that this may not be possible with all family members. Unresolved family conflicts bring additional stress at family gatherings in particular. Past unresolved conflicts can become the elephant in the room, felt by everyone, but not directly addressed in the situation. This can be stressful for everyone before and during the family gatherings, sometimes leaving a lasting sense of stress afterward as well. Without a heartfelt discussion, an apology or another form of resolution, the trust on both sides is compromised, and may not know what to expect from this person in the future. For example, that one time your mother-in-law criticized your cooking may come up in your mind every time she comes for a visit, and others may sense your tension. This leads many people to assume the worst when they interpret each other’s behavior in the present and future interactions rather than giving the benefit of the doubt as most of us do with people we trust. Also, references or reminders of past conflicts can sting and create new pain.  Once a conflict has gone on a while, even if both parties move on and remain polite, the feelings of pain and mistrust are usually lingering under the surface, and are difficult to resolve: bringing up old hurts in an effort to resolve them can often backfire, as the other party may feel attacked; avoiding the issue altogether but holding onto resentment can poison feelings in the present.  So what do you do at a family gathering when there’s someone there with whom you’ve had an unresolved conflict? Just be polite. Contrary to how many people feel, a family gathering is not the time to rehash old conflicts, as such conversations often get messy before they get resolved — if they get resolved. Again, be polite, redirect conversations that get into areas that may cause conflict, and try to avoid the person as much as you politely can. 
6. Which of the following statements is TRUE, according to the passage?

Read the following passage and choose the best answer (A, B, C, D)
England has had a democracy for a long time. Until 1918, however, women were not allowed to vote in it. The right to vote is called ‘suffrage’ and the English women who fought (1) ____ and won that right were called “suffragettes”. The suffragette movement was led by Emmiline Pankhurst. In 1903, she founded an organization called the Women’s Social and Politica Union (WSPU). Members of the WSPU went to the Prime Minister to (2) ____ suffrage, but he told them to “be patient”. The suffragettes were not (3) ____.They wanted change immediately. The fight for the vote for women became intense and sometimes violent. In 1908, two suffragettes (4) ____ themselves to the fence outside the Prime Minister’s front door! They were arrested and spent weeks in jail. In 1912, hundreds of women took to the streets of London. They broke shop windows and even threw Stones at the Prime Minister’s house. Thousands of suffragettes were jailed for this and similar actions over the years. World War I (1914-1918) proved to be an important event for the women’s movement. Women contributed so much to the war effort as nurses’, factory workers, and at other jobs that more people became convinced of their right to vote. Women were (5) ____ given that right in January, 1918

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According to airline industry statistics, almost 90 percent of airline accidents are survivable or partiallysurvivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instruction before take off and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechanism of your belt operates. During takeoffs and landings, you are advised to keep your feet flat on the floor. Before take off, you should locate the nearest exit and an alterative exit and count the rows of seats between you and the exits so that you can
reach them in the dark if necessary. In the event that you are forewarned of a possible accident, you should put your hands on your ankles and keep your head down until the planes comes to a complete stop. If smoke is present in the cabin, you should keep your head low and cover your face with napkins, towels, or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew commands and do not take personal belongings with you. Do not jump on escape slides before they are fully inflated, and when you jump, do so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and smoke near the wreckage
7. Airline passengers are advised to do all of the following EXCEPT: 

Find synonym:
The beautiful sights in Sa Pa, Mui Ne and Ha Noi all contribute to the country's magic charm.

Read the following passage and choose the best answer (A, B, C, D):
Rome is the capital of Italy. This sprawling modern city has many ancient monuments. Rome’s history goes back more than 2,500 years. Because of its age, Rome is often called the Eternal City. Rome’s many art treasures and historic buildings make the city an important center of European culture. In ancient times, Rome was the center of a mighty Roman empire. The empire lasted nearly 500 years, into the ad 400s. Roman armies conquered the lands that are now Italy, Greece, Great Britain, France, and Egypt. The Romans built many roads from Rome to distant parts of their empire. This network of roads led to a saying that “All roads lead to Rome.” The Roman Empire’s influence is still present. The Romans spread their language, Latin, throughout Europe. Latin is the basis for Italian, French, Spanish, and other European languages. The ancient Romans were great builders. Several of their buildings still stand today. They are among Rome’s famous landmarks.The Pantheon is a temple dedicated to the many Roman gods of mythology. The Roman Colosseum is a four-story amphitheater. An amphitheater is like a football stadium. The Colosseum is where Roman citizens once watched gladiators fight to the death. The Roman Forum was the political center of ancient Rome. The senate building and law courts were there, along with shops and religious buildings. Many artists painted in Rome. The most famous of them is Michelangelo. He lived 500 years ago. Thousands of people visit Rome each year to see his art. Visitors to the Vatican stare in wonder at the beautiful murals that Michelangelo painted on the ceiling of the Sistine Chapel. The murals show scenes from the first book of the Bible, the Book of Genesis. Vatican City is the headquarters of the Roman Catholic Church. The pope lives at the Vatican. He is the head of the Catholic Church. There are more than a billion Catholics worldwide, making Roman Catholicism the largest Christian religion. Vatican City is an independent country within Rome. It is the smallest country in the world.
4. The author mentions the Pantheon, the Roman Colosseum, and the Roman Forum as ______

Rewrite the sentence:
Although The Haunted Theatre is frightening, children love it.

Read the following passage and choose the best answer (A, B, C, D):
Scientists believe that something very serious is happening to the Earth. It is becoming warmer. Scientists predict that there will be major changes in the climate during the 21st century. Coastal waters will have higher temperatures. This will have a serious effect on agriculture. Farmers will have trouble producing good crops. In warm regions, the weather will be too dry. The amount of water could decrease by 50 per cent. This would cause a large decrease in agricultural production. World temperatures could increase from 1.5 to 5.6 degrees Celsius by the middle of the 21st century. And the increase in temperature could be even greater in the Arctic and Antarctic regions. A rise in temperature could cause the great ice sheets to melt, which, in turn would raise the level of oceans by one to two meters. Many coastal cities would be underwater. Why is all this happening? The Earth and its atmosphere are kept warm by the Sun. The atmosphere lets most of the light from the Sun pass through to warm the Earth. The Earth is warmer by the sunlight and sends heat energy back into the atmosphere. Much of this energy escapes from the Earth’s atmosphere. However, some of it remains. Gases such as carbon dioxide, ozone and water vapor absorb this energy and create more heat. Then, this heat is sent back down to Earth, and the Earth becomes warmer. Recently, however, an increase of carbon dioxide in the atmosphere is causing serious problems. Too much carbon dioxide in the atmosphere prevents heat energy from escaping. Too much heat is sent back down to the Earth, and the amount of carbon dioxide in the atmosphere continues to increase. When oil, gas, and coal burn, they create large amounts of carbon dioxide. The destruction of rain forests that absorb carbon dioxide also helps to increase the amount of carbon dioxide in our atmosphere. Some scientists believe that the amount of carbon dioxide in the air will double by the late 2000s. Scientists call this warming of the Earth and its atmosphere “the greenhouse effect”. A greenhouse, made of glass and plastic, is a special place where plants are grown. The sunlight passes through the glass or plastic and warms the air inside. The heat inside escapes very slowly, so the greenhouse remains very warm. This is exactly what is happening on the Earth. Another reason why the Earth is growing warmer is because of the amount of ozone in our atmosphere. Ozone is a form of oxygen. In the upper atmosphere, very far from the Earth, a layer of ozone helps to protect the Earth from 95 percent of the harmful light that comes from the sun. If your skin receives too much of this light, you would develop skin cancer. We need the ozone layer to protect ourselves. But the ozone layer is in trouble. Scientists have observed that the ozone layer is becoming thin, and above Antarctica there is a hole. This allows too much of the sun’s dangerous light into our atmosphere and makes the Earth warmer. Scientists say we must start making changes and planning now. We need to continue to do research, so we can predict what will happen in the future. We must burn less coal, oil, and gas. Other scientists believe that the problem is not so serious. They think that the Earth is growing warmer naturally, that we don’t need to worry about it now, and that we should just get ready for life in the warmer climate. Most scientists agree that the causes of the world’s climate are very complicated. They say that we must continue to measure the amount of carbon dioxide and ozone in the atmosphere. Scientists also encourage people to learn about the changes that are occurring in the world and how we can all help protect our atmosphere  
7. The two factors that directly cause the greenhouse effects are ____

Read the following passage and choose the best answer (A, B, C, D):
The Greenbox emerged as Ireland’s first and most successful integrated ecotourism destination with a set of standards based on sound environmental practices highlighting all (1) ____ the region and its people had to offer. The Greenbox aimed to deliver environmentally sustainable tourism products, accommodation and attractions. Such tourism activity would have minimal impact (2) ____ the ecology of the area, be of maximum benefit to the local communities and (3) ____ the needs of the environmentally conscious visitor. The Greenbox encompassed an area covering all of Leitrim and Fermanagh and parts of Donegal, Sligo and Cavan. The Greenbox promoted travel which is small scale, low impact, culturally sensitive and community orientated, and provided a marketing tool for businesses that were grounded in sustainable principles and (4) ____ within the Greenbox area. The concept was broader than (5) ____ established definition of tourism, embracing activities such as organic food production, rural transport, energy and waste management

Read the following passage and choose the best answer (A, B, C, D):
The Colosseum was constructed over a short decade, between 70-80 AD, by up to  100,000 slaves. Its building was overseen by different emperors who ruled under the Imperial Flavian dynasty, lending the structure its original name. Emperor Vespasian began the construction of the Flavian Amphitheater and his son Titus oversaw the construction of an additional tier after his death in 79 AD. His youngest son Domitian constructed the underground tunnels and added an extra level to increase its seating capacity. The amphitheater takes its more commonly attributed name from the Colossus of Nero, an enormous bronze statue of the Emperor which was located beside the structure.  The Colosseum was a recreational and gathering space that was used for gladiatorial contests, public spectacles, historical re-enactments, mythological theatrical performances and of course, executions. It could hold between 50,000 to 80,000 spectators and the seating arrangements reflect the stratification of Roman society: senators were seated closest to the stage while the poorest Roman citizens (and women) stood at the highest level. Its skilled architects developed an ingenious design which included 80 entrances and exits with a numbering system to allow access in and out of the structure. Unlike most ancient amphitheaters which were built into hillsides for support, the Colosseum is so impressive because it is a freestanding structure: it is made of travertine stone that was sourced from the nearby Tivoli area and held together with iron clamps.  The Colosseum is most closely associated with its gladiatorial shows, although often the combatants were not skilled professionals but rather unlucky slaves and criminals pitted against each other for the enjoyment of the public. In fact the venatio, or animal hunt, was one of the most popular shows for its novelty and shock appeal. Always in pursuit of ostentatious displays of wealth and power, the Romans procured exotic animals such as elephants, giraffes, lions, bears and crocodiles from the far reaches of the empire and sent them out into the pit, often along with unfortunate souls who would be torn to pieces. During the inaugural games of the Colosseum, most likely held in 80 AD, over 9,000 animals are believed to have been killed. The Romans also constructed elaborate stage sets on the arena floor, simulating forests and other natural environments, as backdrops to the events taking place. 
7.  The word “its” in paragraph 3 refers to _____.

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
A massage is relaxing, and makes you feel great, but did you know that it's also good for you? That's what doctors are now saying. Massage relieves pain and anxiety, eases depression and speeds up recovery from medical problems.
Research has shown that people of all ages benefit from touch. Premature infants who are held develop faster than those left alone, and healthy babies who get a lot of physical contact cry less and sleep better. Researchers are not sure why this occurs but they have also found out that touch can slow heart rate, lower blood pressure and increase levels of seratonin, the brain chemical that is linked to well-being. It also decreases levels of the stress hormone cortisol, and this in turn increases your resistance to illness.
Massage also speeds up healing. Bone-marrow transplant patients who were given massages had better neurological function than those who weren't. Furthermore, massage reduced pain by 37% in patients with chronic muscle aches.
Giving someone a massage may be as good as getting one. A study conducted by the university of Miami found that mothers suffering from depression felt better after massaging their infants. In that same study, elderly volunteers who massaged infants reported feeling less anxious and depressed.
It even works when you do it yourself; 43% of headache sufferers reported getting relief after massaging their temples and neck and smokers who were taught self-massage while trying to quit felt less anxiety and smoked less.

Patients who get massages     .

Read the following passage and choose the best answer (A, B, C, D)
Anna Gomez is a successful TV sports presenter, but most people still think of her as the famous women’s ice-skating champion who won several important competitions when she was younger. “As a child, my dream was actually to become a ballet dancer – I didn’t own any skates until I was nine, and didn’t become really keen on skating until I was fourteen,” says Anna. She went on to university, where, despite ice-skating almost all the time, she left with an excellent degree. “I felt I owed it to my parents. They supported me through university, and expected me to do well there – I didn’t feel I could disappoint them.” In a sport where most stars become famous as teenagers, Anna was unusual in being in her twenties before she won any major titles. “When I was younger, I got very angry at competitions, shouting at judges if I disagreed with them. That made me unpopular, especially with other skaters. My technique was just as good as theirs and I had a very encouraging coach at the time. The problem was in my head – I just didn’t think I had what it takes to be a champion. That changed as I won more competitions, and I was performing at my best by the age of twenty-five.” Anna retired from professional ice-skating five years later, having accomplished great success during that period. “It was a difficult decision. As you get near the end of your career, people always ask when you’re going to stop. At the time, I wasn’t sure that I was actually ready to give up. But, looking back, I’m glad I stopped when I did. You shouldn’t think too much about the past – just move on to the next thing.”  
1. What is the writer doing in the text?

Read the following passage and choose the best answer (A, B, C, D):
Next time your boss asks you to work late and miss your band rehearsal or board game night, point them to a new study in the Journal of Vocational Behavior. Researchers have found that spending more time on a hobby can boost people’s confidence in their ability to perform their job well. Ciara Kelly at Sheffield University and colleagues recruited 129 hobbyists — from amateur climbers to improv comedians — to look at how the time spent on their hobbies shaped their work life. To begin with, the team measured the seriousness of each participant’s hobby, asking them to rate their agreement with statements like “I regularly train for this activity”, and also assessed how similar the demands of their job and hobby were. Then, each month for seven months, participants recorded how many hours they had dedicated to their activity, and completed a scale measuring their belief in their ability to effectively do their job, or their “self-efficacy”, in which they rated themselves on statements like “At work I am able to successfully overcome many challenges”.  The researchers found that when participants spent longer than normal doing their leisure activity, their belief in their ability to perform their job increased. But this was only the case when they had a serious hobby that was dissimilar to their job, or when their hobby was similar to their work but they only did it casually. When their hobby was both serious and similar to their job, then spending more time on it actually had a detrimental effect, decreasing their self-efficacy. Why might that be? To maintain a serious hobby, people need to invest significant psychological resources, so if the activity has the same kinds of demands as their work, they may be left drained and unable to perform as well at their job. But if their hobby is quite different from their career, it may not interfere in the same way but instead help them develop other knowledge and skills that can boost their confidence at work. Of course, the data don’t provide conclusive evidence about the direction of the effect. Still, the results suggest that companies may want to encourage employees to pursue interests outside of work, as long as those activities differ from their day-to-day tasks. And they also may give pause to those who dream of packing it all in and turning their hobby into a career.  
8. Which of the following can be inferred from the passage?

Choose the best answer:
Without plants, most water ____________ off as soon as it falls, taking away valuable soil.

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Industrialization has provided us with material comfort and modem (1) ____. Electrical appliances and efficient gadgets ease our daily chores. Yet, there is a heavy price tag attached to this convenience. Large-scale industrialization is killing the world. Today there is a strong emphasis on the halt of CFC usage. CFCs, otherwise known as chloro-fluoro-carbons, are ozone depleting chemicals. They (2) ____ burn a hole in the earth’s atmosphere and we, on the Earth, suffer from the strong radiation (3) ____ by the sun’s rays. Household (4) ____ like refrigerators, aerosol cans, air-conditioners and styrofoam containers contain ozone depleting chemicals. The hole in the sky allows harmful radiation to reach the Earth. As a result, the temperature on the Earth will (5) ____. This is alarming because polar ice-caps will melt in the heat. Ocean levels will rise and islands will gradually be flooded

Read the following passage and choose the best answer (A, B, C, D):
In the future, maybe all cars that run on petrol will be replaced by solar cars, which  have been around for a while, but with recent (1)__________ in solar car design and the measurement of photovoltaic cells becoming smaller, the dream of a truly efficient solar car is more reality than fantasy.  A solar car is a vehicle (2)__________ by photovoltaic cells, also called solar cells, which convert sunlight (light energy) into electrical energy.  As a source of energy on earth, there is nothing like the sun: in a mere one thousandth of one second (.001), the sun emits enough energy to fulfill our planet’s (3)_______ needs for the next 5,000 years. It is a staggering fact, and an exciting one. Since the energy from the sun is responsible for renewable resources such as wind, tides, and heat, solar energy seems to offer the brightest future for not only cars, but for the entire energy crisis. Despite the appearance that solar energy may be the least feasible among the current crop of (4)_________ fuel propositions, new solar powered devices and more specifically solar powered cars are beginning to be developed. How do solar cars work?  The photo-voltaic cells absorb photons from sunlight. This action generates heat, which the cells then convert into electrical energy and stores in an on-board battery. This process of conversion is called the photovoltaic effect. Not surprisingly, such a vehicle has zero emissions, and is very (5)________ friendly. Unfortunately, at the moment photovoltaic cells are extremely inefficient, yet as time progresses the efficiency of these cells will grow. This will make solar energy and solar cars the fuel and car of the future-a closer reality

Read and complete the  following passage.

"Nowadays people are more aware that wildlife all over the world is in (1)________. Many species of animals are threatened, and could easily become (2)________ if we do not make an effort to protect them. In some cases, animals are hunted for their fur or for other valuable parts of their bodies. Some birds, such as parrots, are caught (3)________and sold as pets. For many animals and birds the problem is that their habitat - the place where they live - is disappearing. More land is used for farms, for houses or industry, and there are fewer open spaces than there once were. Farmers use powerful chemicals to help them to grow better crops, but these chemicals pollute the environment and (4)________ wildlife. The most successful animals on earth - human beings - will soon be the only ones (5)________, unless we can solve this problem."

1. Nowadays people are more aware that wildlife all over the world is in (1)________.