Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks from 46 to 50.
ABROAD WITH US
The company study abroad was originally founded in 1991 for students who wished to study French in France. Its success led to the establishment of other schools around the world.
Learning the language in the country in which it is spoken is, of course,a (46)_________ more effective and faster process than studying in your own country. It is also an opportunities to mix with local habitants and (47) _________ a greater and deeper (48) _________ of the people whose language you are studying. This makes the whole experience much more enjoyable.
You may wish to attend an Italian language and a cooking course in Italy or combine a Portuguese course with a sport. You should look at all the possibilities and (49) _________ the best choice.
In order to choose  the (50)_________ course and location for you, we suggest you contact us to discuss your particular requirements. From the information you give us, we can make some recommendation.
(46).......................

Read the following passage and mark the letter A, B, C, or D to indicate the correct word or phrase that best fits each of the numbered blanks.

A scientist said robots will be more intelligent than humans by 2029. The scientist's name is Ray Kurzweil. He works for Google as Director of Engineering. He is one of the world's (1)______ experts on artificial intelligence (A.I.). Mr Kurzweil believes computers will be able to learn from experiences, just like humans. He also thinks they will be able to tell jokes and stories, and even flirt. Kurzweil's 2029 prediction is (2)______ sooner than many people thought. The scientist said that in 1999, many A.I. experts said it would be hundreds of years before a computer was more intelligent than a human. He said that it would not be long before computer intelligence is one billion times more powerful than the human brain.

Mr Kurzweil joked that many years ago, people thought he was a little crazy (3)______ predicting computers would be as intelligent as humans. His thinking has (4)______ the same but everyone else has changed the way they think. He said: "My views are not radical any more. I've actually stayed consistent. It's the (5)______ of the world that's changing its view." He highlighted examples of high-tech things we use, see or read about every day. These things make us believe that computers have intelligence. He said people think differently now: "Because the public has seen things like Siri [the iPhone's voice-recognition technology] where you talk to a computer; they've seen the Google self-driving cars."

(3) ______

Read the following the passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrasethat best fits each of the numbered blanks from 31 to 35.
From the next year, every student in their final rear at our school will study for a compulsory Diploma of Practical Achievement. This will be in addition to the normal examinations. Up to now, the course has been optional, but from now on every student must (31)        it.
The aim is to (32)   students with "life skills", which the Diploma divides into eight categories. These cover a range of things relevant to life beyond school, from sending an e-mail to giving presentation  to  an  audience.  Under  the  heading     "survival",  (33)      ,  students   can learn  car mainternance, first aid and cooking. We have discovered that many students cannot do simple things such as mend a puncture or boil an egg. At the other extreme, the Diploma includes such things as how to design a webpage and how to cope if someone has a heart attack. It has been called a " Diploma in Common Sense".
On the course, students will not be taught in the traditional (34)  
  , but rather will be guided and encouraged to do things for themselves. This is above all a practical "hand-on" course. To a greater or lesser extent, good schools have always tried to (35)        these skills. Unfortunately, students have not always shown much interest because such skills are not directly related to passing exams for higher education. We hope this will change now that we have a proper course that will lead to a recognised diploma.
(33)..................

Choose the item among A, B, C or D that best answers the question about the passage:

"A good deal of fascinating research has been done about the reading patterns of young people, and it is surprising to discover at what an early age children start expressing preferences for particular kinds of books. A recent report which examined in detail the reading habits of primary-school children, showed that even seven-year-old boys and girls have clear views about what they want to read. Girls, in general, read more, and far more girls than boys preferred reading stories. Boys were showing a taste for the more instant appeal of picture stories, or else books about their hobbies.
 These tastes continue unchanged until girls are teenagers. Apparently girls read more in general, but more fiction in particular. You could say that there are more opportunities for girls to read fiction: magazines encourage the fiction habits in girls in their early teens, and by their late teens they have probably moved on to the adult women’s magazines. Teenage boys tend to buy magazines about their hobbies: motorcycles, heavy transport and so on.
 Adult reading tastes are also the subject of research. Again the number of women who read for pleasure is considerably higher than the number of men. Ít seems that the majority of women still want love stories. There has also been some analysis of what men actually read. Apparently only 38 percent of men read anything, but 50 percent of what they read is fiction in the form of action-packed stories of space or gunmen."

2. A close look at the reading habits of boys and girls shows that …….

BASKETBALL
1. Although he created the game of basketball at the YMCA in Springfield, Massachusetts, Dr. James A Naismith was a Canadian. Working as a physical education instructor at the International YMCA, now Springfield College, Dr. Naismith noticed a lack of interest in exercise among students during the wintertime. The new England winters were fierce, and the students balked at participating in outdoor activities. Naismith determined a fast-moving game that could be played indoors would fill a void after the baseball and football seasons had ended.
2. First, he attempted to adapt outdoor games such as soccer and rugby to indoor play, but he soon found them unsuitable for confined areas. Finally, he determined that he would have to invent a game.
3. In December of 1891, Dr. Naismith hung two old peach baskets at either end of the gymnasium at the school, and, using a soccer ball and nine players on each side, organized the first basketball game. The early rules allowed three points for each basket and made running with the ball violation. Every time a goal was made, someone had to climb a ladder to retrieve the ball.
4. Nevertheless, the game became popular. In less than a year, basketball was being played in both the United States and Canada. Five years later, a championship tournament was staged in New York City, which was won by the Brooklyn Central YMCA.
5. The teams had already been reduced to seven players, and five became standard in  1897 season. When basketball was introduced as a demonstration sport in the 1904 Olympic Games in St. Luis, it quickly spread throughout the world. In 1906, a metal hoop was used for the first time to replace the basket, but the name basketball has remained.

The word "fierce" in paragraph 1 is closest in meaning to

Let children learn to judge their own work. A child learning to talk does not learn by being corrected all the time. If corrected too much, he will stop talking. He notices a thousand times a day the difference between the language he uses and the language those around him use. Bit by bit, he makes the necessary changes to make his language like other people’s. In the same way, children learn all the other things they learn to do without being taught - to talk, run, climb, whistle, ride a bicycle - compare their own performances with those of more skilled people, and slowly make the needed changes. But in school we never give a child a chance to find out his mistakes for himself, let alone correct them. We do it all for him. We act as if we thought that he would never notice a mistake unless it was pointed out to him, or correct it unless he was made to. Soon he becomes dependent on the teacher. Let him do it himself. Let him work out, with the help of other children if he wants it, what this word says, what the answer is to that problem, whether this is a good way of saying or doing this or not.
If it is a matter of right answers, as it may be in mathematics or science, give him the answer book. Let him correct his own papers. Why should we teachers waste time on such routine work? Our job should be to help the child when he tells us that he can’t find the way to get the right answer. Let’s end all this nonsense of grades, exams, and marks. Let us throw them all out, and let the children learn what all educated persons must someday learn, how to measure their own understanding, how to know what they know or do not know.
Let them get on with this job in the way that seems most sensible to them, with our help as school teachers if they ask for it. The idea that there is a body of knowledge to be learnt at school and used for the rest of one’s life is nonsense in a world as complicated and rapidly changing as ours. Anxious parents and teachers say, “But suppose they fail to learn something essential, something they will need to get on in the world?” Don’t worry! If it is essential, they will go out into the world and learn it.

Exams, grades and marks should be abolished because children’s progress should only be estimated by ________.

Choose the letter A, B, C or D to complete the passage below

It is often said that books are always good friends … (1)… reading is an active mental process. … (2)… TV, books make you use your brain. By reading, you think more and become smarter. Reading improves concentration and focus. Reading books takes brain power. It requires you to focus … (3)… what you are reading for long periods. Unlike magazines, Internet posts or e-Mails that might contain small …(4)… of information. Books tell the whole story". Since you must concentrate in order to read, you will get better at concentration. Many studies show if you do not use your memory; you lose it. Reading helps you …(5)… your memory muscles. Reading requires remembering details, facts and figures and in literature, plot lines, themes and characters.

(1)............................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Telecommuting is a form of computer communication between employees’ homes and offices. For employees whose jobs involve sitting at a terminal or word processor entering data or typing reports, the location of the computer is of no consequence. If the machine can communicate over telephone lines, when the work is completed, employees can dial the office computer and transmit the material to their employers. A recent survey in USA Today estimates that there are approximately 8,7 million telecommuters. But although the numbers are rising annually, the trend does not appear to be as significant as predicted when Business Week published “The Portable

   Executive” as its cover story a few years ago. Why hasn’t telecommuting become more popular ?

   Clearly, change simply takes time. But in addition, there has been active resistance on the part of many managers. These executives claim that supervising the telecommuters in a large work force scattered across the country would be too difficult, or, at least, systems for managing them are not yet developed, thereby complicating the manager’s responsibilities.

   It is also true that employees who are given the option of telecommuting are reluctant to accept the opportunity. Most people feel that they need regular interaction with a group, and many are concerned that they will not have the same consideration for advancement if they are not more visible in the office setting. Some people feel that even when a space in their homes is set aside as a work area, they never really get away from the office.

The reason why telecommuting has not become popular is that the employees ___________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Marianne Moore (1887-1972) once said that her writing could be called poetry only because there was no other name for it. Indeed her poems appear to be extremely compressed essays that happen to be printed in jagged lines on the page. Her subjects were varied: animals, laborers, artists, and the craft of poetry. From her general reading came quotations that she found striking or insightful. She included these in her poems, scrupulously enclosed in quotation marks, and sometimes identified in footnotes. Of this practice, she wrote, "Why many quotation marks?" I am asked ... When a thing has been so well that it could not be said better, why paraphrase it? Hence, my writing is, if not a cabinet of fossils, a kind of collection of flies in amber." Close observation and concentration on detail and the methods of her poetry.

   Marianne Moore grew up in Kirkwood, Missouri, near St. Lois. After graduation from Bryn Mawr College in 1909, she taught commercial subjects at the Indian School in Carlisle, Pennsylvania. Later she became a librarian in New York City. During the 1920’s she was editor of

   The Dial, an important literary magazine of the period. She lived quietly all her life, mostly in Brooklyn, New York. She spent a lot of time at the Bronx Zoo, fascinated by animals. Her admiration of the Brooklyn Dodgers-before the team moved to Los Angeles-was widely known.

   Her first book of poems was published in London in 1921 by a group of friends associated with the Imagist movement. From that time on her poetry has been read with interest by succeeding generations of poets and readers. In 1952 she was awarded the Pulitzer Prize for her Collected Poems. She wrote that she did not write poetry for money or fame. To earn a living is needful, but it can be done in routine ways. One writes because one has a burning desire to objectify what it is indispensable to one's happiness to express.

The word "it" refers to ______.

BASKETBALL
1. Although he created the game of basketball at the YMCA in Springfield, Massachusetts, Dr. James A Naismith was a Canadian. Working as a physical education instructor at the International YMCA, now Springfield College, Dr. Naismith noticed a lack of interest in exercise among students during the wintertime. The new England winters were fierce, and the students balked at participating in outdoor activities. Naismith determined a fast-moving game that could be played indoors would fill a void after the baseball and football seasons had ended.
2. First, he attempted to adapt outdoor games such as soccer and rugby to indoor play, but he soon found them unsuitable for confined areas. Finally, he determined that he would have to invent a game.
3. In December of 1891, Dr. Naismith hung two old peach baskets at either end of the gymnasium at the school, and, using a soccer ball and nine players on each side, organized the first basketball game. The early rules allowed three points for each basket and made running with the ball violation. Every time a goal was made, someone had to climb a ladder to retrieve the ball.
4. Nevertheless, the game became popular. In less than a year, basketball was being played in both the United States and Canada. Five years later, a championship tournament was staged in New York City, which was won by the Brooklyn Central YMCA.
5. The teams had already been reduced to seven players, and five became standard in  1897 season. When basketball was introduced as a demonstration sport in the 1904 Olympic Games in St. Luis, it quickly spread throughout the world. In 1906, a metal hoop was used for the first time to replace the basket, but the name basketball has remained.

The word "staged" in paragraph 4 is closest in meaning to ___________.

 Choose the item among A, B, C or D that best answers the question about the passage:

"Books which give instructions on how to do things are very popular in the United States today. Thousands of these How-to books are useful: in fact, there are about four thousand books with titles that begin with the words “How to”. One book, may tell you how to earn more money, another may tell you how to save or spend it, and another may explain how to give your money away.
 Many How-to books give advice on careers. They tell you how to choose a career and how to succeed in it. If you fail, however, you can buy the book “How to Turn Failure into Success”. If you would like to become very rich, you can buy the book “How to Make a Millionaire”. If you never make any money at all, you may need a book called “How to Live on Nothing”.
 One of the most popular types of books is one that helps you with personal problems. If you want to have a better love of life, you can read “How to Succeed in Love every Minute of Your Life”. If you tired of books on happiness, you may prefer books which give step-by-step instructions on how to redecorate or enlarge a house.
 Why have How-to books become so popular? Probably because life has become so complex. Today people have far more free time to use, more choices to make, and more problems to solve. How-to books help people deal with modern life."

3. If you often read How-to books, you ………

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase for each of the numbered blanks.
An ecosystem is a community of animals, plants and microbes that sustain themselves in the same area or environment by performing the activities of living, feeding, reproducing and interacting. Like many of Africas large mammals, giraffes have (21)________ in numbers and in range over the last century.   At one time, herds of over 100 animals were common in savanna regions across the continent, however, today concentrations like these exist only in East Africa particularly Tanzania Serengeti National Park. The decline of giraffe populations has largely been due to hunting. In Africa, the giraffe is a traditional source of hide and hair and also of tough  but (22) ________ meat. The hunting of giraffes has not yet  had a catastrophic effect, (23)________ on some of Africas big-game animals, but it is a cause for concern. The natural habitat of the giraffe is also being impacted more and more by human activities, (24)________ the animals range. The giraffe is currently a protected species throughout most of its range and is classed as conservation-dependent by the World Conservation Union. The giraffe’s prospects for survival are good for (25)________ living in national parks and game reserves, but for animals living outside these   areas the future is less secure.
(24).................

Course numbers are an indication of which courses are to various categories of students at the University. Undergraduate courses with the numbers 100 or 200 are generally introductory courses appropriate for freshmen or sophomores, whereas courses with the numbers 300 or 400 often have prerequisites and are often to juniors and seniors only. Courses with the numbers 800 or above are open only to graduate students. Certain graduate courses, generally those devoted to introductory material, are numbered 400 for undergraduate students who qualify to take them and 600 for graduate students. Courses designed for students seeking a professional degree carry a 500 number for undergraduate students and a 700 number for graduate students. Courses numbered 99 or below are special interest courses that do not carry academic credit. If students elect to take a special interest course, it will not count toward the number of hours needed to complete graduation requirements.
Full - time undergraduate student is expected to take courses that total twelve to eighteen credit hours. A full-time graduate student is expected to take courses that total ten to sixteen credit hours. Student holding assistantships are expected to enroll for proportionately fewer hours. A part - time graduate may register for minimum of three credit hours. An overload, that is, more than the maximum number of hours, may be taken with the approval of an academic advisor. To register for an overload, students must submit the appropriate approval form when registering. Overloads above 24 hours will not be approved under any circumstances.

The word "categories" in paragraph 1 is closest in meaning to________.

There are books with fairy tails in many countries. Often the same stories are known and repeated in many languages. Some of the things that happens in these stories are remarkable, although not as remarkable as things that are truly happening in medicine and science today.
Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin in the same way.
Once upon a time there was a girl calls Cinderella who did all the work in the kitchen while her lazy sister did nothing.
One night, her sister went to a ball at the palace. Cinderella was left home, very sad. After a time her fairy godmother appeared and told Cinderella that she could go to the ball- but to return home by midnight.
So she went to the ball in a beautiful dress in a wonderful coach. She danced with the prince but at midnight she ran back home, leaving one of her shoes on the floor. The prince wanted to see her again and went to every house in the capital until he found that the shoe was the right size for Cinderella. She and the price were married and lived happily ever after.

Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin_______________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

When I saw her name on the screen, it took me right back to the moment she had moved away with her family ten years before. We had been such close friends at primary school. To begin with, she and I had not hit it off, perhaps because we were both timid. We had quickly got over that, though, and as time went on, we had become really good friends, until you almost never saw one of us without the other.

And now after so much time apart, there was her name. She had sent me a friend request. I knew she had been living abroad, and her profile picture showed her on the beach. I had been expecting her to look different after ten years. The girl in the photo was the same old Lauren, though.

Nowadays, it is easy to find old friends thanks to social networking sites. There are lots of stories about long lost friends getting back in touch after years apart. It was odd because I had been thinking about our friendship too and now here she was!

She told me about the place where she had been living for the past ten years, and I told her about things that had happened to me. Before long, the years melted away and we were the same two girls who had spent so much time together. Of course, true friends are loyal and listen to you when you are down. And they are the people you have fun with. But deep down, I realised that the truest friends are those you are most yourself with. And that is something that never changes. That is what Lauren and I learned that day, the day we realised our friendship was so precious and had never really ended in the first place.

(Adapted from Optimise)

According to paragraph 2, the author _____.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
     The generation gap that was so in evidence during the 60s has resurfaced, but it is not the disruptive force that it was during the Vietnam era, a 2009 study suggests. The Pew Research Center study found that 79% of Americans see major differences between younger and older adults in the way they look at the world. In 1969, a Gallup Poll found that a smaller percentage, 74%, perceived major differences.
     Today, however, although more Americans see generational differences, most do not see them as divisive. That is partly because of the areas of difference. The top areas of disagreement between young and old, according to the Pew Research Study, are the use of technology and taste in music. Grandparents are likely to have observed these differences in their grandchildren who are tweens, teens, and young adults.
     If large differences between the generations exist, why don't they spawn conflict? The answer is twofold.
     First, the two largest areas of difference—technology and music—are less emotionally charged than political issues. The older generation is likely to be proud of the younger generation's prowess in technology rather than to view it as a problem. As for the musical differences, each generation wants its own style of music, and the older generation generally can relate to that desire.
     Second, in the other areas of difference, the younger generation tends to regard the older generation as superior to their own generation—clearly a difference from the 1960s with its rallying cry of "Don't trust anyone over thirty." According to the Pew study, all generations regard older Americans as superior in moral values, work ethic and respect for others.

The word “their” in the last paragraph refers to __________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word(s) for each of the blanks.

The relationship between students and teachers is less formal in the USA than in many other countries. American students do not stand up when their teachers (1) _______the room. Students are encouraged to ask questions during class, to stop in the teacher’s office for extra help, and to phone if they are absent. Most teachers (2) _________ students to enter class late or leave early if necessary. (3) ______the lack of formality, students are still expected to be polite to their teachers and classmates.

When students want to ask questions, they usually (4) _______ a hand and wait to be called on. When a test is being given, talking to a classmate is not only rude but also risky. Most American teachers consider that students who are talking to each other (5) _______ a test are cheating.

(1) _________

There are books with fairy tails in many countries. Often the same stories are known and repeated in many languages. Some of the things that happens in these stories are remarkable, although not as remarkable as things that are truly happening in medicine and science today.
Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin in the same way.
Once upon a time there was a girl calls Cinderella who did all the work in the kitchen while her lazy sister did nothing.
One night, her sister went to a ball at the palace. Cinderella was left home, very sad. After a time her fairy godmother appeared and told Cinderella that she could go to the ball- but to return home by midnight.
So she went to the ball in a beautiful dress in a wonderful coach. She danced with the prince but at midnight she ran back home, leaving one of her shoes on the floor. The prince wanted to see her again and went to every house in the capital until he found that the shoe was the right size for Cinderella. She and the price were married and lived happily ever after.

At the end of the story ________________.

Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage: 

"Books are written to provide knowledge and good books enrich the mind. By putting (1)…. under the influence of superior mind, we (2) ….. our mental powers. (3)…. good books, we learn that people everywhere are the (4) ......., in ali ages, and in all (5)…. . This knowledge improves our love (6)…. others and helps us to live in peace with them.
 We also (7)…. that the world was made not only for man (8)…. but for every creature that can feel hunger and thirst, warmth and cold. Though it may be possible for us to travel (9)…. the world and see the things happening today, it is not possible for us to see the things that happened in the past. But good books (10) …..us to see not only into the most remote regions of the world today, but also into the world in which our ancestors lived."

6. This knowledge improves our love (6)…. others and helps us to live in peace with them.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.

I’m standing on a sidewalk in the early morning. The great avenues of Paris are silent, and the shops are closed. Suddenly, a couple appeared from a hole in the sidewalk. Mud covers their boots. They place the iron cover over the hole and run down the street, smiling. The couple had been exploring the tunnels beneath the city.

When Romans occupied Paris, they cut down stone from deep within the earth to build their city. Later, the French used more stone to construct the Notre Dame Cathedral. This left huge underground tunnels upon which part of the city now. Once used for growing mushrooms and as a hiding place, today they are mostly forgotten, except by "cataphiles" - those who love to go down into the tunnels below Paris, even though it is actually not permitted.

In the 70s and 80s, it is easier to enter the tunnels because there were many more open entrances through forgotten doorways and into catacombs - rooms filled with bones. The bones had been moved into the tunnels to solve the problem crowded cemeteries. By the end of the 1980s, most of the entrances were shut and police regularly walked the tunnels. However, there are still cataphiles, like the couple I saw that morning, and for those who dare, the underground is an exciting place to meet, party, perform for each other or create art.

My own experience began beneath the old Paris opera house, where sewer workers showed me a 55-meter-long underground pond, a pond that actually had fish in it! Later, at France's national bank, officials guided me below to an amazing room filled with 2,600 tons of gold.

As cataphiles are the best guides, I then asked one of the cataphiles to give me a tour. Descending into the underground through a secret entrance beneath a bridge, we walked for hours through catacombs, and galleries of huge, bright paintings. The cataphile told me "Many people come down here to party, some to paint. Some people to destroy or to create or to explore. We do what we want, We don't have rules..."

(Adapted from Reading Explorer 2, Paul Macintyre&David Bohlke, 2015)

Why did it use to be easier to enter the tunnels?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
      Sixty percent of working Americans today say they’ve left a job, or considered leaving a job, because they didn’t like their direct supervisor, according to a survey from human resource consulting firm Randstad US. Though leaving a job may seem like the best solution for retiring a bad boss, that doesn’t mean that it’s always the best plan for your career. In fact, if you’re in a situation where you love your job and the opportunities it presents, then leaving your role because of a difficult boss may not be the best idea. Pollak and Monster.com career expert Vicki Salemi broke down three ways you can deal with a bad boss without quitting a job you love. 
      Pollak says that in many cases, a difficult relationship with your boss is often due to differing personalities and habits. One way to mend this relationship, she says, is to closely study your boss’s behavior so that you can meet their expectations. “Become the world’s leading expert on your boss or your manager,” says Pollak, who is also the author of the book “The Remix: How to Lead and Succeed in the Multigenerational Workforce.” “How does this person like to communicate? If she hates long emails, stop sending long emails. If she doesn’t like it when you drop by her office but reacts better when you schedule an appointment, then learn to always schedule appointments instead of dropping in. If she is not a morning person, don’t ask for things in the morning. If this person is really detail-oriented, then triple check your documents before handing them in.” Salemi agrees. She says that if you have a boss who’s critical or a micromanager, often the best way to deal with them is to be proactive in meeting their needs. “It’s kind of like you’re managing them without making it seem like you’re managing them,” she says.
      When dealing with a difficult boss, Pollak says one of the best ways to figure out how to successfully work under their leadership is to talk to other people who you know have been in a similar situation. “Other people can be a resource, whether it’s a mentor, someone at a different company, a coach or people who have worked for this person in the past,” she says. “Treat it as a positive and say, ‘I really want to be successful working with X. What recommendations do you have?’” However, she emphasizes, you should never talk about the situation in a negative way, or say you don’t like working for your boss. Instead, discuss about the situation in a way that shows your willingness to adapt to make the relationship work.
      If talking to other colleagues isn’t helpful, then Pollak says one of your last options should be to talk directly to your boss. Consider your approach carefully. Instead of saying, “We’re not getting along. What should we do?”, say something to the effect of, “I’d really like to make sure that I’m serving your needs. I’d like to make sure that I’m communicating in a way that’s effective for you and I want to make sure that I’m being as productive as possible. Is there anything I can do differently?” This way, she says, you’re approaching the situation by asking how you can help, instead of emphasizing a problem.

What does the phrase “this person” in paragraph 3 refer to?