Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
        The "greenhouse effect" is the warming that happens when certain gases in Earth's atmosphere (23) ________ heat. These gases let in light but keep heat from escaping, like the glass walls of a greenhouse. First, sunlight shines onto the Earth's surface, (24) ______ it is absorbed and then radiates back into the atmosphere as heat. In the atmosphere, “greenhouse gases trap some of this heat, and the (25) ________ escapes into space. The more greenhouse gases are in the atmosphere, the more heat gets trapped. 
        Scientists have known about the greenhouse effect since 1824, when Joseph Fourier calculated that the Earth would be much colder if it had no atmosphere. This greenhouse effect is what keeps the Earth's climate (26) _________. Without it, the Earth's surface would be an average of about 60 degrees Fahrenheit cooler. Scientists often use the term "climate change" instead of global warming. This is because as the Earth's average temperature climbs, winds and ocean currents move heat around the globe in ways that can cool some areas, warm others, and change the amount of rain and snow falling. (27)_________, the climate changes differently in different areas.

First, sunlight shines onto the Earth's surface, (24) ______ it is absorbed and then radiates....

 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   It is commonly believed in the United States that school is where people go to get an education. Nevertheless, it has been said that today children interrupt their education to go to school. The distinction between schooling and education implied by this remark is important.

   Education is much more open-ended and all-inclusive than schooling. Education knows no bounds. It can take place anywhere, whether in the shower or on the job, whether in a kitchen or on a tractor. It includes both the formal learning that takes place in schools and the whole universe of informal learning. The agents of education can range from a revered grandparent to the people debating politics on the radio, from a child to a distinguished scientist. Whereas schooling has a certain predictability, education quite often produces surprises. A chance conversation with a stranger may lead a person to discover how little is known of other religions. People are engaged in education from infancy on. Education, then, is a very broad, inclusive term. It is a lifelong process, a process that starts long before the start of school, and one that should be an integral part of one's entire life.

   Schooling, on the other hand, is a specific, formalized process, whose general pattern varies little from one setting to the next. Throughout a country, children arrive at school at approximately the same time, take assigned seats, are taught by an adult, use similar textbooks, do homework, take exams, and so on. The slices of reality that are to be learned, whether they are the alphabet or an understanding of the workings of government, have usually been limited by the boundaries of the subject being taught.

   For example, high school students know that they are not likely to find out in their classes the truth about political problems in their communities or what the newest filmmakers are experimenting with. There are definite conditions surrounding the formalized process of schooling.

The word “they” in line 17 refers to

Choose the letter A, B, C or D to answer these following questions

Most of us are interested in one kind of sport or another, even if we don't go in for it actively. Lots of people take up a particular sport at an early age, for example tennis, skiing, or ice-skating. If they get up to a suitably high standard, they may go in for local competitions or even championships. But special training is hard work and most young people don't keep it up. Many of them opt out when they come up against tough competition.

To become a professional in any sport, you have to go through with a strict training schedule. And it's not easy! It means doing without some of life's little pleasures, too. For example, to build up your physical strength you may have to stick to a special diet and give up some of your favorite foods. Smoking and alcohol are out, and to keep fit you have to work out regularly every day.

Sometimes it all pays off, but the road to success is long and there are no guarantees. No wonder that countless young talents decide to settle for a regular job instead, and, as far as professional sport is concerned, for looking on as spectators.

According to the passage, which of the following statements is true?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 1 to 5.
Psychologists have long known that having a set of cherished companions is crucial to mental well-being. A recent study by Australian investigators concluded that our friends even help to (1)_______ our lives. The study concentrated (2)_______ the social environment, general health, and lifestyle of  1,477 persons older than 70 years. The participants were asked how much contact they had with friends, children, relatives and acquaintances. Researchers were surprised to learn that friendships increased life (3)_______ to a far greater extent than frequent contact with children and other relatives. This benefit held true even after these friends had moved away to another city and was independent of factors such as socioeconomic status, health, and way of life. According to scientists, the ability to have relationships with people to _______(4) one is important has a positive effect on physical and mental health. Stress and  tendency towards depression are reduced, and behaviours that are damaging to health, such as smoking and drinking, occur less frequently. (5)_______, our support networks, in times of calamity in particular, can raise  our moods and feelings of self-worth and offer helpful strategies for dealing with difficult personal challenges. (Source: Academic Vocabulary in Use by Michael McCarthy and Felicity O’Dell)
(5)......................

The Alaska pipeline starts at the frozen edge of the Arctic Ocean. It stretches southward acros the largest and northernmost state in the United States, ending at a remote ice-free seaport village nearly 800 miles from where it begins. It is massive in size and extremely complicated to operate. The steel pipe crosses windswept plains and endless miles of delicate tundra that tops the frozen group. It weaves through crooked canyons, climbs sheer mountains, plunges over rocky crags, make it way through thick forests, and passes over or under hundreds of rivers and streams. The pipe is 4 feet in diameter and up to 2 million barrels or 84 million gallons of crude oil can be pumped through it daily. Resting on H-shaped steel racks called “bents,” long sections of the pipeline follow a zigzag course high above the frozen earth. Other long sections drop out of sight beneath spongy or rocky ground and return to the surface later on. The pattern of the pipeline’s up-and-down route is determined by the often harsh demands of the arctic and subarctic climate, the tortuous lay of the land, and the varied compositions of soil, rock, or permafrost permanently frozen ground. A little more than half of the pipeline is elevated above the ground. The remainder is buried anywhere from 3 to 12 feet, depending largely upon the type of terrain and the properties of the soil. One of the largest in the world, the pipeline cost approximately $8 billion and is by far the bigges and most expensive construction project ever undertaken by private industry. In fact, no single busines could raise that much money, so 8 major oil companies formed a consortium in order to share the cost. Each company controlled oil rights to particular shares of land in the oil fields and paid into the pipeline –construction fund according to the size of its holdings. Today, despite enormous problems o climate, supply shortages, equipment breakdowns, labor disagreements, treacherous terrain, a certain amount of mismanagement, and even theft, the Alaska pipeline has been completes and is operating.

The passage primarily discusses the pipeline’s__________

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
If you’ve done any traveling at all, you’re likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven’t traveled at all, you’re probably aware of the fact that certain types of behavior aren’t exactly acceptable in other countries: belching at the table may be a sign of gratitude in some places, but in most areas of North America and Europe, such a display will earn you a fair bit of ire. Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it’s important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior. Here’s how to be polite in different countries.
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them. Accept gifts with both hands and open them later, not in front of the giver, and never blow your nose at the dining table. Avoid asking and answering direct questions: it’s better to imply rather than ask, and to answer with vagueness during conversations.
In Mexico, when meeting others, women should initiate handshakes with men, but all people should avoid making too much eye contact; that can be seen as aggressive and belligerent behavior. If sharing a meal with others, keep your elbows off the table and try to avoid burping at all costs. Keep your hands off your hips, and make sure you never make the “okay” sign with your hand: it’s vulgar.
In Kenya, when greeting someone older or of a higher status than yourself, grip their right wrist with your left hand while shaking it; it’s a sign of respect and deference. Do ask questions about their health, family, business etc. before getting to major topics, as skipping these niceties is seen as impolite. If sharing meals, do not begin eating until the eldest male has been served and starts to eat.
Turning down an alcoholic drink is considered terribly offensive in Russia, so it’s a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients. Don’t smile at strangers or they’ll think you’re deranged, and when paying for items, place your money on the counter rather than trying to hand it directly to the cashier.

Which of the following could be served as the best title of the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
If you’ve done any traveling at all, you’re likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven’t traveled at all, you’re probably aware of the fact that certain types of behavior aren’t exactly acceptable in other countries: belching at the table may be a sign of gratitude in some places, but in most areas of North America and Europe, such a display will earn you a fair bit of ire. Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it’s important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior. Here’s how to be polite in different countries.
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them. Accept gifts with both hands and open them later, not in front of the giver, and never blow your nose at the dining table. Avoid asking and answering direct questions: it’s better to imply rather than ask, and to answer with vagueness during conversations.
In Mexico, when meeting others, women should initiate handshakes with men, but all people should avoid making too much eye contact; that can be seen as aggressive and belligerent behavior. If sharing a meal with others, keep your elbows off the table and try to avoid burping at all costs. Keep your hands off your hips, and make sure you never make the “okay” sign with your hand: it’s vulgar.
In Kenya, when greeting someone older or of a higher status than yourself, grip their right wrist with your left hand while shaking it; it’s a sign of respect and deference. Do ask questions about their health, family, business etc. before getting to major topics, as skipping these niceties is seen as impolite. If sharing meals, do not begin eating until the eldest male has been served and starts to eat.
Turning down an alcoholic drink is considered terribly offensive in Russia, so it’s a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients. Don’t smile at strangers or they’ll think you’re deranged, and when paying for items, place your money on the counter rather than trying to hand it directly to the cashier.

The word “fortify” in the last paragraph mostly means _____________.

Read the following passage and choose the best answer for each blank.

The Middle East and North Africa are one of the driest regions on earth. Nearly two-thirds of the region is desert. The Sahara Desert of northern Africa is the largest desert in the world. Desert air (26) ____ little moisture, so few clouds form over the land. Without clouds to block the sun, temperatures may reach as (27) ____ as 125°F during the day. At night, without the clouds to contain the heat, the temperature can fall to as low as 125°F. Extreme temperatures (28) ____ with little rainfall make desert life difficult for people, plants, and animals. (29) ____, some life forms have adapted to even the most severe desert (30) ____, Camels are able to survive long periods without food or water. Many desert plants have long, shallow (31) ____ systems. This allows the plants to reach out to collect water over great distances. Other desert plants have taproots. Taproots grow very deep (32) ____ they can tap sources of underground water. Plant life in the desert is usually spread out over great distances. This is (33) ____ deserts are often described as barren, or lifeless. When many people think of a desert they often think of endless miles of hot sand, but a desert does not have to be hot or sandy. Most of the land of the Middle East and North Africa is hot, dry desert land, (34) ____ some deserts look very different. Most of Antarctica is a desert but there is no sand on the continent and the climate of Antarctica is (35) ____ coldest on earth.

(33) ____

Read the following passage and choose the correct answer in each sentence.

Last week, I had an occasion to — 131 — with Mr. Harries and Mr. Grava from your customer support team. I came to the office with a series of questions for a research project that I am working on. The information I needed tumed out to be more — 132— than I had anticipated but for awhile, your team was very patient, courteous and professional. — 133 —. It is clear that your customer service is one of the keys to your company’s success. I want you to know how much I — 134 — the assistance.

131..................

Choose the item among A, B, C or D thai best answers the question about the passage:

"Desert is the term applied to regions of the earth that are characterized by less than 254 mm (10. inches) of annual rainfall, an evaporation rate that exceeds precipitation, and, in most cases, a high average temperature. Because of a lack of moisture in the soil and low humidity in the atmosphere, most of the sunlight penetrates to the ground. Daytime temperatures can reach 55° c (131° F) in the shade. At night the desert floor radiates heat back to the atmosphere, and the temperature can drop to near freezing. Deserts are caused by a combination of climate patterns and geological features.
 Because so little water moves through the desert soil to carry nutrients away, desert soils are naturally fertile. Crops are grown on desert lands with water provided by irrigation from rivers or wells. Such transformations of deserts are not without problems. Evaporation of the irrigation water results in the accumulation of salt on the surface soil, eventually rendering it useless for further crop production. By tapping reservoirs of fossil water deep beneath the desert, humans are, in effect, mining water. Once this water is gone, it is irreplaceable. Burning and overgrazing of semiarid lands on the periphery of deserts can irreversibly damage the plants that concentrate moisture and hold the soil together, thus enabling deserts to encroach on arable land. This encroachment, a serious world problem, is called desertification. A 1984 report of a desertification study made for the United Nations stated that 35 percent of the earth’s land surface was at least threatened by such processes."

1. What are the causes of the formation of deserts?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
     Many of us worry about the effects of television on family life. We think that we spend too much time watching television and that it takes us away from more important activities, such as reading, exercising and talking to family and friends. But is this really true? 
      Studies have shown that people in the United States do spend a lot of time in front of their television sets. About 98% of American homes have at least one TV set, and in the average home the TV is on more than six hours a day. But how much attention do people actually pay to the programs? And do people who watch TV really spend less time on other free-time activities? Recently some researchers in New York City tried to find the answers to these questions by conducting a telephone survey. They phoned more than a thousand people all over the United States and asked them questions about how they spend their free time.
      No one was surprised to find out that watching TV is the most popular free-time activity in the United States. More than 70% of those asked said that they watch TV every day or almost every day. The second most popular activity that they mentioned was reading the newspaper. Listening to music at home was third, talking on the phone to friends and relatives was fourth and doing some form of exercise was fifth. 
      But the researchers discovered an interesting fact about Americans' TV habits. According to this survey, although most people turn the TV on every day, they do not actually watch it very much. Six out of ten people said that when the TV is on, they seldom pay attention to it. During a typical television program, they may eat dinner, do housework, read a newspaper or magazine, talk to their children or even read to them. The TV may be on, but it is just background music.
      The researchers therefore concluded that television does not take Americans away from more important activities. It doesn't keep them from doing other free-time activities. In fact, when they compared people who frequently watch TV and those who seldom watch TV, they found that there were no great differences in their other activities. The frequent watchers read to their children and talk to their families just as much as the others. 
(Adapted from “Reading Academic English” by Judy Rapoport, Ronit Broder and Sarah Feingold)

The word “conducting” in paragraph 2 is closest in meaning to ____________.

Choose the letter A, B, C or D to answer these following questions

Most of us are interested in one kind of sport or another, even if we don't go in for it actively. Lots of people take up a particular sport at an early age, for example tennis, skiing, or ice-skating. If they get up to a suitably high standard, they may go in for local competitions or even championships. But special training is hard work and most young people don't keep it up. Many of them opt out when they come up against tough competition.

To become a professional in any sport, you have to go through with a strict training schedule. And it's not easy! It means doing without some of life's little pleasures, too. For example, to build up your physical strength you may have to stick to a special diet and give up some of your favorite foods. Smoking and alcohol are out, and to keep fit you have to work out regularly every day.

Sometimes it all pays off, but the road to success is long and there are no guarantees. No wonder that countless young talents decide to settle for a regular job instead, and, as far as professional sport is concerned, for looking on as spectators.

According to the passage, which of the following statements is TRUE about special training?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase for each of the blanks from 16 to 20.
As teenagers approach university level, a decision has to be made on what course to pursue. In this world of diversity, (16) such a choice is not easy for both children and parents. In the old days, it was not much a problem to do the task because there were not so many diverse learning areas to choose from. Besides, there were only a few distinctive professional careers like doctor, engineer, accountant, nurse, teacher, etc. to think about. Most higher learning usually led to a financially successful  life. (17) , the cost of education was not so high.
Today‟s world is entirely different from the things (18) have just been described. The job market is constantly changing due to innovative technology and new (19) . Meanwhile, most teenagers have difficulty in identifying their own interests. There are a variety of well-organized career talks and student counseling workshops to guide and help teenagers (20) what course to take. Furthermore, psychological tests are also used. Certain instruments such as surveys, interviews and computer software can help to find out preferences, interests, or learning styles of the students.
(19)........................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 6 to 10.
 You will make the interview process easier for the employer if you volunteer relevant information about yourself. Think about how you want to present your (6)_______, experiences, education, work style,   skills, and goals. Be prepared to supplement all your answers with examples that support the statements you make.
It is also a good idea to review your résumé with a critical eye and identify areas that an employer might see as limitations or want further information. Think about how you can answer difficult questions _______ (7) and positively, while keeping each answer brief.
An interview gives the employer a (8)_______ to get to know you. While you do want to market yourself to the employer, answer each question with an honest response.
Never say anything negative about past experiences, employers, or courses and professors. Always think of something positive about an experience and talk about that. You should also  be (9)_______ . If you are genuinely interested in the job, let the interviewer know that.
One of the best ways to show you are interested in a job is to demonstrate that you have researched the organization prior to the interview. You can also (10)_______ interest by asking questions about the job, the organization, and its services and products.
(7)................

Read the following passage and mark the letter A, B, C or D to indicate the correct answer to each of the questions:
    In the Native American Navajo nation which sprawls across four states in the American south-west, the native language is dying. Most of its speakers are middle-age or elderly. Although many students take classes in Navajo, the schools are run in English. Street sign, supermarket goods and even their own newspaper are all in English. Not surprisingly, linguists doubt that any native speakers of Navajo will remain in a hundred years' time.
    Navajo is far from alone. Half the world's 6,800 languages are likely to vanish within two generations - that's one language lost every ten days. Never before has the planet's linguistic diversity shrunk at such a pace. Isolation breeds linguistic diversity as a result, the world is peppered with languages spoken by only a few people. Only 250 languages have more than a million speakers, and at least 3,000 have fewer than 2,500. It is not necessarily these small languages that are about to disappear. Navajo is considered endangered despite having 150,000 speakers. What makes a language endangered is not that the number of speakers, but how old they are. If it is spoken by children it is relatively safe. The critically endangered languages are those that are only spoken by the elderly, according to Michael Krauss, director of the Alaska Native Language Center, in Fairbanks.
    Why do people reject the language of their parent? It begins with a crisis of confidence, when a small community finds itself alongside a larger, wealthier society, says Nicholas Ostler of Britain's Foundation for Endangered Languages, in Bath. “People lose faith in their culture” he says. "When the next generation reaches their teens, they might not want to be induced into the old tradition.” The change is not always voluntary. Quite often, governments try to kill off a minority language by banning its use in public or discouraging its use in school, all to promote national unity. The former US policy of running Indian reservation in English, for example, effectively put languages such as Navajo on the danger list. But Salikoko Mufwene, who chairs the Linguistics Department at the University of Chicago, argues that the deadliest weapon is not government policy but economic globalisation. "Native Americans have not lost pride in their language, but they have had to adapt to socio-economic pressures" he says. “They cannot refuse to speak English if most commercial activity is in English."
    However, a growing interest in cultural identity may prevent the direct predictions from coming true. ‘The key to fostering diversity is for people to learn their ancestral tongue, as well as the dominant language' says Doug Whalen, founder and president of the Endangered Language Fund in New Haven, Connecticut. “Most of these will live without a large degree of bilingualism” he says.

Navajo language is considered being endangered language because ____.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 

It is not easy to choose a career today. Hundreds of students are leaving schools and universities every year  to  seek  employment  in  the  various  professions,  though  employment  opportunities  are  not  increasing proportionately. As a result, there is a lot of unemployment.   

 The inability of the various professions to absorb all those seeking employment makes the choice of a career more difficult. Before one leaves school or university, one has many plans, confident that choosing a career will not be difficult. But when, the time comes to choose a career, one finds that there are others with better qualifications waiting to enter the same profession.  Disillusioned, one then looks for  any  kind of employment.  In this way,  many  who  wanted  to  become  police  inspectors or field  assistants  in  the  rubber estates in this country,  become  teachers  instead,  and many who  wanted  to  become  teachers,  have  become shop assistants. The lack of institutions where people could acquire the skills necessary for a particular career makes the choice of a career even more difficult. For example, if one desires to become a journalist, one has to receive some training and instruction in a school of journalism. But if there is no such school, one is compelled to think of some other career.

Before one leaves school or university, one ________. 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
Long gone but not forgotten are those carefree student days of shared showers, derelict rental properties and parties where the booze always ran out before midnight. Being a student was quite a privilege in the good old days when local authorities and the government footed the bill and there was almost certainly a job at the end of it.
In the early 1960s, only 4% of school leavers went to university, rising to around 14% by the end of the 1970s. Nowadays, more than 40% of young people start undergraduate degrees – but it comes at a cost. Today’s students leave with debts of £40,000 and upwards to pay back over their working lives.
So how has the student experience changed over the years? Parents looking back on their university lives are amazed at the luxuries their sons and daughters enjoy, such as en suite bathrooms, flatscreen TVs and leather sofas. Student accommodation has improved but rents have soared and take up a bigger whack of the living cost loans, leaving today’s undergraduates little better off than their parents.
They still party and have a good time, but students are working harder and more consistently, their parents believe. Partly, it is the move away from “big bang” finals to continuous assessment, they say, but also the pressure to get that all-important 2:1 or above degree classification. One-third of students were awarded firsts or 2:1s in 1970. Last year it was over two-thirds: 70%.
Today’s students are more career-orientated and under pressure to take on extracurricular activities, more responsibilities and work experience to compete in the graduate jobs market. Meeting people, making friends for life and discovering new interests: these are the things that have not changed for students who are following the same route to independence as their parents.

The phrase “footed the bill” in the first paragraph mostly means ______________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.
There are many theories of aging, but virtually all fall into the category of hypotheses with a minimum of supporting evidence. One viewpoint is that aging occurs as the body's organ systems become less efficient. Thus failures in the immune system, hormonal system, and nervous system could all produce characteristics that we associate with aging. Following a different vein, many current researchers are looking for evidence at the cellular and sub cellular level. It has been shown that cells such as human fibroblasts (generalized tissue cells) grown in culture divide only a limited number of times and then die. Only cancer cells seem immortal in this respect. Fibroblast cells from an embryo divide more times than those taken from an adult. Thus some researchers believe that aging occurs at the cellular level and is part of the cell's genetic makeup. Any event that disturbs the cell's genetic machinery such as mutation, damaging chemicals in the cell's environment, or loss of genetic material, could cause cells to lose their ability to divide and thus bring on aging. Other theories of aging look at different processes. 
Chronological aging refers to the passage of time since birth and is usually measured in years. While chronological age can be useful in estimating the average status of a large group of people, it is a poor indicator of an individual person's status because there is a tremendous amount of variation from one individual to the next in regard to the rate at which biological age changes occur. For example, on the average, aging results in people losing much of their ability to perform strenuous activities, yet some elderly individuals are excellent marathon runners.
Another type of aging is cosmetic aging, which consists of changes in outward appearance with advancing age. This includes changes in the body and changes in other aspects of a person's appearance, such as the style of hair and clothing, the type of eyeglasses, and the use of a hearing aid. Like chronological aging, it is frequently used to estimate the degree to which other types of aging have occurred. However, it is an inaccurate indicator for either purpose because of variation among individuals and because a person's appearance is affected by many factors that are not part of aging, including illness, poor nutrition, and exposure to sunlight.

The author implies all of the following about cosmetic aging EXCEPT _____.

Read the following passage and mark the letter A, B, C or D to indicate the correct answer to each of the questions.

Although I left university with a good degree, I suddenly found that it was actually quite hard to find a job. After being unemployed for a few months, I realized I had to take the first thing that came along or I'd be in serious financial difficulties. And so, for six very long months, I became a market research telephone interviewer.

I knew it wasn't the best company in the world when they told me that I'd have to undergo three days of training before starting work, and that I wouldn't get paid for any of it. Still, I knew that the hourly rate when I actually did start full time would be a lot better than unemployment benefit, and I could work up to twelve hours a day, seven days a week if I wanted. So, I thought of the money I'd earn and put up with three days of unpaid training. Whatever those three days taught me - and I can't really remember anything about them today - I wasn't prepared for the way I would be treated by the supervisors.

It was worse than being at school. There were about twenty interviewers like myself, each sitting in a small, dark booth with an ancient computer and a dirty telephone. The booths were around the walls of the fifth floor of a concrete office block, and the supervisors sat in the middle of the room, listening in to all of our telephone interviews. We weren't allowed to talk to each other, and if we took more than about two seconds from ending one phone call and starting another, they would shout at us to hurry up and get on with our jobs. We even had to ask for permission to go to the toilet. I was amazed how slowly the day went. Our first break of the day came at eleven o'clock, two hours after we started. I'll always remember that feeling of despair when I would look at my watch thinking, 'It's must be nearly time for the break', only to find that it was quarter to ten and that there was another hour and a quarter to go. My next thought was always, 'I can't believe I'm going to be here until nine o'clock tonight.'

The most frightening aspect of the job was that I was actually quite good at it. 'Oh, no!' I thought.

‘Maybe I'm destined to be a market researcher for the rest of my life.' My boss certainly seemed to think so. One day - during a break, of course - she ordered me into her office. 'Simon,' she said, 'I'm promoting you. From tomorrow, you're off telecoms and onto credit card complaints. I'm sure you can handle it. There's no extra pay, but it is a very responsible position.'

Three weeks later, I quit. It was one of the best decisions I've ever made.

How did he feel when he realized it wasn't time for the break yet?

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks from 46 to 50.
What make a good souvenir?
On my desk at home, I have a collection of souvenirs; objects that remind me of places I‟ve visited and important events in my life. These objects include a model boat that I saw being carved from a piece of wood on a Caribbean island, a piece of lava that emerged hot from a volcano in the year I was born, and a shell (46)_______ on my favourite childhood beach.
Unlike everything else, from which memory and detail fades, it is as if the longer you hold on to certain objects, the (47)_______ their associations with the past become, and the sharper the recollections that gather around them. They are, (48)_______ , real souvenirs, encapsulations not only of the place, but of your time in the place. But these days, the term “real souvenirs” sounds like a contradiction in terms, and this is because the objects sold to tourists as souvenirs are often cheap mass-produced imports that have nothing to do with the place at all.
It‟s often the (49)_______ that the best souvenirs, like my shell, are found rather than purchased, but browsing for souvenirs can also be a fun holiday activity. But if you are buying souvenirs on holiday this summer,  make sure they (50)_______ the reality test. A good souvenir is not just made in the area where it is bought, it also says something about the culture of that area. It is something made by local people using sustainable local materials, and because you are effectively supporting the local economy, it shouldn't come too cheap, either.
(46).........................

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks from 46 to 50.
What make a good souvenir?
On my desk at home, I have a collection of souvenirs; objects that remind me of places I‟ve visited and important events in my life. These objects include a model boat that I saw being carved from a piece of wood on a Caribbean island, a piece of lava that emerged hot from a volcano in the year I was born, and a shell (46)_______ on my favourite childhood beach.
Unlike everything else, from which memory and detail fades, it is as if the longer you hold on to certain objects, the (47)_______ their associations with the past become, and the sharper the recollections that gather around them. They are, (48)_______ , real souvenirs, encapsulations not only of the place, but of your time in the place. But these days, the term “real souvenirs” sounds like a contradiction in terms, and this is because the objects sold to tourists as souvenirs are often cheap mass-produced imports that have nothing to do with the place at all.
It‟s often the (49)_______ that the best souvenirs, like my shell, are found rather than purchased, but browsing for souvenirs can also be a fun holiday activity. But if you are buying souvenirs on holiday this summer,  make sure they (50)_______ the reality test. A good souvenir is not just made in the area where it is bought, it also says something about the culture of that area. It is something made by local people using sustainable local materials, and because you are effectively supporting the local economy, it shouldn't come too cheap, either.
(49).........................