Read the following text then answer the questions that followed by circling its corresponding letter marked A, B, C or D.
How can a person offend people just because they cross their legs? In Thailand, it is rude for a person to show other people the bottom of their feet. This is considered unclean, and Thais can (1) ………….. serious offense at it. Another thing people do in the West is to touch people on the head especially children. It is very normal to see an old woman walking up to a young boy and (2).....his hair tenderly while saying what a handsome young man he is.
In Thailand, touching a person’s head is strictly taboo because that is the (3) …………… part of the body, and it is where the (4) ……………. is thought to reside in a person. Although very close family members might touch a child on the head, even this is considered rude after a child grows up.
In the Middle East and some parts of Asia, the left hand is used to wash oneself after using a toilet. (5)………….., the left hand can never offered to another person or used to eat with. Food must always be passed with the right hand, and it is considered polite to always use the right hand for social interactions.
(5)..........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
        Urbanization programs are being carried out in many parts of the world, especially in densely (1) ________ regions with limited land and resources. It is the natural outcome of economic development and industrialization. It has brought a lot of benefits to our society. However, it also (1) ________ various problems for local authorities and town planners in the process of maintaining sustainable urbanization, especially in developing countries. 
When too many people cram into a small area, urban infrastructure can't be effective. There will be a (3) ________ of livable housing, energy and water supply. This will create overcrowded urban districts with no proper facilities. Currently, fast urbanization is taking place predominantly in developing countries where sustainable urbanization has little relevance to people's lives. Their houses are just shabby slums with poor sanitation. Their children only manage to get basic education. Hence, the struggle for (4) ________ is their first priority rather than anything else. Only when the quality of their existence is improved, can they seek (5) ________ other high values in their life. 

(1)....................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Since the first Paralympic Games in Rome in 1960, swimming has been one of its main sports.
The thrill of competition aside, swimming offers many benefits including strengthening the cardiovascular systems and the major muscle groups of both the upper and lower body. It also develops flexibility in the muscles and joints as the swimmer performs a wide range of motion against the water's resistance. It is an activity that keeps your heart rate up but takes some of the stress that is common in impact sports off the body; injuries don't occur as easily. The water's buoyancy evenly distributes and supports the weight of the body; there is no danger of falling, and there are no impact forces on the residual limb. Swimmers who have disabilities endorse the sport because it gives them a sense of freedom. They don't have to rely on any supportive device, such as a wheelchair, to assist them. They are independent. They are only judged on their times and whether those times are dropping. “Water is one of the big equalizers,” said Queenie Nichols, long-time Paralympic swim coach. "One of the phrases I heard since I got involved in this is that we are all equal in the water and that is really true. Athletes with disabilities, from below-knee amputations to severe quads, can compete and compete successfully.”
While it is not essential to begin swimming at an early age to become an elite athlete, Nichols believes that the sooner an individual becomes comfortable in the water, the better. "I think starting at about 5 years old is a good age to get children involved, in the pool at least once a week. Keep it fun for them until they show an interest in growing with a Club," she said.
“Most clubs that belong to USA Swimming or YMCAs offer coaching and training at the appropriate level for age and experience,” Nichols said. "We suggest aspiring athletes participate with an able-bodied club at first because of the greater number of individuals they will compete with."
Typically, swimmers in this introductory/ foundation phase, usually aged 5 to 8 or 9, remain there for about 5 years before transitioning to the next level, which includes more advanced drills and stroke efficiency. Athletes with disabilities who join swimming clubs benefit from better sport-specific coaching, more rigorous training, more competition in practice, and higher expectations than they are likely to receive in other settings. Other benefits include socialization opportunities, greater independence in activities of daily living, and improved ability to cope with limitations imposed by disabilities.

Which of the following could be the best title of the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Boots has reduced the price of "feminine" razors to bring them in line with men's.  The  chemist chain says it is just an isolated incident, but campaigners say it is part of a "pink tax" that discriminates against women. Who's right and what's the bigger story, ask Jessica McCallin and Claire Bates. Campaigners against what's been dubbed the "pink tax" - where retailers charge women more than men for similar products - are celebrating after Boots said it would change the price of some of     its goods.
Stevie Wise, who launched the petition, was driven by a Times investigation which claimed that women and girls are charged, on average, 37% more for clothes, beauty products and toys. The New  York Department of Consumer Affairs had compared the prices of 800 products with male and female versions and concluded that, after controlling for quality, women's versions were, on average, 7% more expensive than men's.
“This is a very exciting response,” says Wise. We are delighted with Boots' decision, but we now need to get them to look at all of their products, not just the ones highlighted in the petition. We  hope this decision is just the first of many and we may broaden our campaign to focus on other retailers  as well." Wise says that women have been getting in touch with examples of other price discrepancies from lots of companies and says there seems to be a particular problem with toys and clothes. Argos has been criticized for identical scooters that cost £5 more if they were pink rather than blue. Argos said it was an error that had already been rectified and that it would never indulge in differential pricing.
Among the examples sent to Wise was Boots selling identical child car seats that cost more in pink. Another retailer was selling children's balance bikes which cost more for a flowery print aimed at girls than a pirate print aimed at boys. But the latter example already appears to have been tweaked on the retailer's website, albeit by applying a £10 discount to the flowery version.
When challenged over sexist pricing, both Levi's and Tesco argued that different versions of things could have different production costs even if appearing fairly similar. Prof Nancy Puccinelli says her research suggests that women are much more careful shoppers than men, better able to scrutinise adverts and pricing gimmicks. She wonders if women are perceiving more value in the more expensive products. “If products are separated into male and female sections far away from each other it's harder to scrutinise prices.” Such a situation could either be deliberate or accidental but the campaigners are not convinced.
There is an opportunity for some companies, argues Olchawski. “The finding shows the power of marketing in our lives, how it shapes our perception of what it means to be a man or a woman. Some companies could choose not to play into this, not to play into the stereotypes and rip women off,  but  launch products more in tune with moves toward gender equality.”

The word "rectified" in the third paragraph is closest in meaning to    _.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
According to research conducted in the US, adult learners are the fastest growing segment of the population (1) _________ lifelong learning. The reason behind this trend is the fact that many professionals are beginning to realize that to remain competitive in the ever-changing world of business they need to stay current and (2) ________.
The markets and the economy are changing at a fast pace, and this means that anyone interested (3) ____ career development needs to be able to keep up. This is especially important since recent graduates will constantly (4) _________ your position as they will be more up-to-date with the changes in the industry.
And it's not as simple as learning a few computer skills here and there. For professionals across all industries to remain current they should closely follow trends and seek to provide depth in their industry knowledge. (5) _________, according to Scott Brinker, a marketing expert, marketers should have started learning to program since the turn of the decade. 

(2).................

Read the following passage and mark the letter A, B, C, D on your answer sheet to indicate the correct answer to each of the questions.
After a busy day of work and play, the body needs to rest. Sleep is necessary for good health. During this time, the body recovers from  the (1)............ of the previous day. The rest that you get while sleeping enables your body to prepare itself for the next day.
There are four levels of sleep, each being a little (2)....... than the one before. As you sleep, your muscles relax little by little. Your heart beats more slowly, and your brain slows down. After you (3).......the fourth level, your body shifts back and forth from one level of sleep to the other.
Although your mind slows down, you will dream from time to time. Scientists who study sleep state that when dreaming (4)....., your eyeballs begin to move more quickly. This stage of sleep is called REM, which stands for Rapid Eye Movement.
If you have trouble falling asleep, some people recommend breathing very slowly and deeply. Other people believe that drinking warm milk will make you (5).................. There is also an old suggestion that counting sheep will put you to sleep!
(2).......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
We first learn about loving and caring relationships from our families. Family is  defined as   a domestic group of people with some degree of kinship - whether through blood, marriage, or adoption. Ideally, each child is nurtured, respected, and grows up to care for others and develop strong and healthy relationships. This does not mean that it is always easy to make and keep friends; it just means that we share the goal of having strong relationships.
"Family" includes your siblings and parents, as well as relatives who you may not interact with every day, such as your cousins, aunts, uncles, grandparents, and stepparents.
These are probably the people you are closest to and with whom you spend the most time.  Having healthy relationships with your family members is both important and difficult.
Families in the 21st century come in all shapes and sizes: traditional, single parent, blended  (more than one family together in the same house], and gay and lesbian parents -just to name a few. No matter the "type" of family you have, there are going to be highs and lows - good times and bad. Many times, however, families become blocked in  their relationships by  hurt, anger, mistrust, and confusion. These are natural and normal, and few families do not have at  least  a  few experiences with them. The worst time for most families, is during a divorce. By making a few  simple changes in the way we look at the world and deal with other people, it is possible to create happier, more stable relationships. Families need to be units of mutual caring and support; they can   be sources of lifelong strength for all individuals.

What does the word “These” in paragraph 2 refer to?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Most adults struggle to recall events from their first few years of life and now scientists have identified exactly when these childhood memories are lost forever. A new study into childhood amnesia has found that it tends to take (1).......around the age of seven. The rapid decline of memories persisting while children are five and six is owing to the change in the way memories are formed.
Before the age of seven, children tend to have  an (2)......form of recall with no sense of time and place in their memories. In older children, however, the early recollected events tend to be more adult like in their content and the way they are formed. Faster rate of forgetting in children and higher turnover of memories means early memories are less likely to survive. (3)........, memories of younger children tend to lack autobiographical narrative leading to a process known as ‘retrieval induced forgetting’ (4).....the action of remembering causes other information to be forgotten. Consequently, if childhood memories can survive into the ninth or tenth year of life, they may stay a chance of (5).... it into adulthood.
(4).......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
Asia is very rich in cultures, races and languages. Indians and most people in (1) ____ South Asian countries commonly speak more than one language daily, as a matter of routine. Their highly diverse expat, diaspora and migrant communities provide them not only with global access, but also with global sources of income.
India and other South Asian countries are (2) ____ the largest recipients of monthly transfers from their diaspora workers. Due to their religious, ethnic and social diversity, more than 30 million Indians access and transfer (3) ____ from countries as various as Saudi Arabia, the UAE, Malaysia, Singapore, the US, Canada, the UK and Australia.
Regional languages and minority religions have (4) ____ themselves as global community networks. This is as much true for the Tamils in Malaysia as for the Sikhs in Canada. Such connections provide them with (5) ____ to education and jobs, partly through professional visa arrangements, and despite the limitations and constraints of our current times. These communities have created their own formats, many of which have become international actors, such the Global Tamil Forum and the World Sikh Organization. 

(3).......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Sometimes people add to what they say even when they don't talk. Gestures are the "silent language" of every culture. We point a finger or move another part of the body to show what we want to say. It is important to know the body language of every country or we may be misunderstood. In the United States, people greet each other with a handshake in a formal introduction. The handshake must be firm. If the handshake is weak, it is a sign of weakness or unfriendliness. Friends may place a hand on the other's arm or shoulder. Some people, usually women, greet a friend with a hug.
Space is important to Americans. When two people talk to each other, they usually stand about two and a half feet away and at an angle, so they are not facing each other directly. Americans get uncomfortable when a person stands too close. They will move back to have their space. If Americans touch another person by accident, they say, "Pardon me." or "Excuse me." Americans like to look the other person in the eyes when they are talking. If you don't do so, it means you are bored, hiding something, or are not interested. But when you are stare at someone, it is not polite. For Americans, thumbs-up means yes, very good, or well done. Thumbs down means the opposite. To call a waiter, raise one hand to head level or above. To show you want the check, make a movement with your hands as if you are signing a piece of paper. It is all right to point at things but not at people with the hand and index finger. Americans shake their index finger at children when they scold them and pat them on the head when they admire them. Learning a culture's body language is sometimes confusing. If you don't know what to do, the safest thing to do is to smile.

If you are introduced to a stranger from the USA, you should     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
If you go back far enough, everything lived in the sea. At various points in evolutionary history, enterprising individuals within many different animal groups moved out onto the land, sometimes even to the most parched deserts, taking their own private seawater with them in blood and cellular fluids. In addition to the reptiles, birds, mammals and insects which we see all around us, other groups that have succeeded out of water include scorpions, snails, crustaceans such as woodlice and land crabs, millipedes and centipedes, spiders and various worms. And we mustn't forget the plants, without whose prior invasion of the land, none of the other migrations could have happened.
Moving from water to land involved a major redesign of every aspect of life, including breathing and reproduction. Nevertheless, a good number of thoroughgoing land animals later turned around, abandoned their hard-earned terrestrial re-tooling, and returned to the water again. Seals have only gone part way back. They show us what the intermediates might have been like, on the way to extreme cases such as whales and dugongs. Whales [including the small whales we call dolphins] and dugongs, with their close cousins, the manatees, ceased to be land creatures altogether and reverted to the full marine habits of their remote ancestors. They don't even come ashore to breed. They do, however, still breathe air, having never developed anything equivalent to the gills of their earlier marine incarnation. Turtles went back to the sea a very long time ago and, like all vertebrate returnees to the water, they breathe air. However, they are, in one respect, less fully given back to the water than whales or dugongs, for turtles still lay their eggs on beaches.
There is evidence that all modern turtles are descended from a terrestrial ancestor which lived before most of the dinosaurs. There are two key fossils called Proganochelys quenstedti and Palaeochersis talampayensis dating from early dinosaur times, which appear to be close to the ancestry of all modern turtles and tortoise. You might wonder how we can tell whether fossil animals lived in land or in water, especially if only fragments are found. Sometimes it's obvious. lchthyosaurs were reptilian contemporaries of the dinosaurs, with fins and streamlined bodies. The fossils look like dolphins and they surely lived like dolphins, in the water. With turtles it is a little less obvious. One way to tell is by measuring the bones of their forelimbs

According to the passage, which of the following is NOT true?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
How busy is too busy? For some it means having to miss the occasional long lunch; for others,     it means missing lunch altogether. For a few, it is not being able to take a "sickie" once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy  and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but average 60 hours.
Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; "and the third one is on the family side", says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. "If I happen to miss a birthday or anniversary, I know things are out of control." Being "too busy" is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers' compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive. Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief - a game of golf or a massage - but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time  or  changing expectations. The decision  may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. "Just a fresh pair of eyes over an issue can help," he says.
Executive stress is not confined to big organizations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specializing in work for financial and professional services firms, Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year - just after Stoykov had her first child. Stoykov thrives   on the mental stimulation of running her own business. "Like everyone, I have the occasional day when I think my head's going to blow off," she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief - weekends in the mountains, the occasional "mental health" day -rather than delegating more work, She says:  “We're hiring more people, but  you need to train them, teach them about the culture and the clients, so  it's actually more work  rather than less.”a

The word "consecutive" in paragraph 2  mostly means    _.

In many ways, the increasingly rapid pace of climate change is a direct result of the growth of the human population. In the last 100 years, the world population has more than tripled, from just under 2 billion at the beginning of the century to nearly 7 billion today. In addition, the average person uses more energy and natural resources than the average person one hundred years ago, meaning that the rates of consumption are actually much higher than just the increase in population would imply. For example, it took the world 125 years to use the first one trillion barrels of oil. The next trillion barrels will be used in less than 30 years, which is almost 5 times as fast, not three.
All of these activities: food production, energy usage, and the use of natural resources, contribute to climate change in some way. The greater amounts of oil and other fuels burned to create energy release chemicals which add to global warming. In order to produce more food, farmers cut down trees to gain more land for their fields. In addition, we cut down trees to build the houses needed for a larger population. Those trees are an essential part of controlling global warming; others are too numerous to mention.
In addition to a growing population, the world also has a population that desires a higher standard of living than in the past, and a higher standard of living requires the use of even more natural resources. A look at one country will provide a clear example of this fact. China is the world’s most populous nation, with 1.3 billion people. Currently, the standard of living for most of those people is far below that of people in first world nations. Therefore, the average Chinese citizen uses far fewer natural resources and less energy than the average citizen of the US or Japan. But China is growing in power, and more of its citizens are beginning to expect a first world lifestyle. If every Chinese person attains a first world lifestyle, the amount of energy and natural resources needed in the world will double, even if the standard of living in every other nation on Earth remains the same as it is today.

The word “consumption” in the passage is closest in meaning to .........

Choose the item among A, B, c or D that best answers the question about the passage:

"Computer programmer David Jones earns £35,000 a year designing new Computer games, yet he cannot find a bank prepared to let him have a cheque car. Instead he has been told to wait another two years, until he is 18.
 The 16-year-old boy works for a small firm in Liverpool, where the problem of most young people of age is finding a job. David’s firm releases two new games for the expanding home Computer market each month.
 But David’s biggest headache is what to do with his money. Despite his salary, earned by inventing new programmes within tight schedules with bonus payment and profit-sharing, he cannot drive a car, take out a mortgage, or obtain credit cards.
 David got his job with the Liverpool-based company four months ago, a year after leaving school with six O-levels and working for a time in a Computer shop. “I got the job because the people who run the firm knew I had already written some programmes,” he said.
 I suppose £35,000 sounds a lot but actually that’s being pessimistic. I hope it will come to records and clothes and he gives his mother £20 a week. But most of his spare time is spent working. “Unfortunately, computing was not part of our studies at school,” he said. “But I had been studying it in books and magazines for four years in my spare time. I knew what I wanted to do and never considered staying on at school. Most people in this business are fairly young anyway.”
 David added, “I would like to earn a million and I suppose early retirement is a possibility. You never knew when the market might disappear.”"

3. He was employed by the company because ……

Choose the option that best completes each of the following sentences.

Computer programmer David Jones earns £35,000 a year designing new computer games, yet he cannot find a bank prepared to let him have a cheque card. Instead, he has been told to wait another two years, until he is 18.

The 16-year-old works for a small firm in Liverpool, where the problem of most young people of his age is finding a job. David's firm releases two new games for the expanding home computer market each month.

But David's biggest headache is what to do with his money.

Despite his salary, earned by inventing new programs within tight schedules, with bonus payments and profit-sharing, he cannot drive a car, take out a mortgage, or obtain credit cards.

He lives with his parents in their council house in Liverpool, where his father is a bus driver. His company has to pay £150 a month in taxi fares to get him the five miles to work and back every day because David cannot drive.

David got his job with the Liverpool-based company four months ago, a year after leaving school with six O-levels and working for a time in a computer shop. "I got the job because the people who run the firm knew 1 had already written some programs," he said.

"I suppose £35,000 sounds a lot but actually that's being pessimistic. I hope it will come to more than that this year." He spends some of his money on records and clothes, and gives his mother £20 a week. But most his spare time is spent working.

"Unfortunately, computing was not part of our studies at school," he said. "But 1 had been studying it in books and 'magazines for four years in my spare time. 1 knew what 1 wanted to do and never considered staying on at school. Most people in this business are fairly young, anyway."

David added: "I would like to earn a million and 1 suppose early retirement is a possibility. You never know when the market might disappear."

David's greatest problem is ………….

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Since the early eighties, we have been only too aware of the devastating effects of large-scale environmental pollution. Such pollution is generally the result of poor government planning in many developing nations or the shortsighted, selfish policies of the already industrialized countries, which encourage a minority of the world’s population to squander the majority of its natural resources.
While events such as the deforestation of the Amazon jungle or the nuclear disaster in Chernobyl continue to receive high media exposure, as do acts of environmental sabotage, it must be remembered that not all pollution is on this grand scale. A large proportion of the world's pollution has its source much closer to home. The recent spillage of crude oil from an oil tanker accidentally discharging its cargo straight into Sydney not only caused serious damage to the harbor foreshores but also created severely toxic fumes which hung over the suburbs for days and left the angry residents wondering how such a disaster could have been allowed to happen.
Avoiding pollution can be a fulltime job. Try not to inhale traffic fumes; keep away from Chemical plants and building-sites; wear a mask when cycling. It is enough to make you want to stay at home. But that, according to a growing body of scientific evidence, would also be a bad idea. Research shows that levels of pollutants such as hazardous gases, particulate matter and other chemical 'nasties’ are usually higher indoors than out, even in the most polluted cities. Since the average American spends 18 hours indoors for every hour outside, it looks as though many environmentalists may be attacking the wrong target.

The best title for this passage could be

It is hard to get any agreement on the precise meaning of the term "social class". In everyday life, people tend to have a different approach to those they consider their equals from which they assume with people they consider higher or lower than themselves in social scale. The criteria we use to 'place' a new acquaintance, however, are a complex mixture of factors. Dress, way of speaking, area of residence in a given city or province, education and manners all play a part.
In ancient civilizations, the Sumerian, for example, which flourished in the lower Euphrates valley from 2000 to 5000 B.C. social differences were based on birth, status or rank, rather than on wealth. Four main classes were recognized. These were the rulers, the priestly administrators, the freemen (such as craftsmen, merchants or farmers) and the slaves.
In Greece, after the sixth-century B.C., there was a growing conflict between the peasants and the aristocrats, and a gradual decrease in the power of the aristocracy when a kind of ‘middle class’ of traders and skilled workers grew up. The population of Athens, for example, was
divided into three main classes which were politically and legally distinct. About one-third of the total population was slaves, who did not count politically at all, a fact often forgotten by those who praise Athens as the nursery of democracy. The next main group consisted of resident foreigners, the, ‘metics’ who were freemen, though they too were allowed no share in political life. The third group was the powerful body of ‘citizens”, who were themselves divided into sub- classes.
In the later Middle Ages, however, the development of a money economy and the growth of cities and trade led to the rise of another class, the ‘burghers’ or city merchants and mayors. These were the predecessors of the modern middle classes. Gradually high office and occupation assumed importance in determining social position, as it became more and more possible for a person born to one station in life to move to another. This change affected the towns more than the country areas, where remnants of feudalism lasted much longer.

 The word "criteria" in the first paragraph is closest in meaning to  ..........

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Everybody has heard about the Internet, do you know what an “intranet” is? It is this: just as the Internet connects people around the world, intranets connect people within a single company. In fact, intranets make use of the same software programs as the Internet to (1)......computers and people. This means that you do not have to buy a lot of additional programs to set up an intranet service. If your intranet is working properly, it can link together a huge amount of (2)...........which is stored in different places in the company. In this way, people can get the information they need, regardless (3)........ where it comes from. A company intranet can, of course, be used for unimportant information like office memos or canteen menus. But an intranet should provide important information which people need to make decision about new products, costs and so on. The intranet is (4)......... to share their information with other people. Unfortunately, many departments don’t want to share their specialist knowledge with  others.  Another  problem  (5)........ often occurs is that top managers like to use the intranet to “communicate down” rather than to “communicate across”. That is, they use the intranet to give orders, not to share information between themselves and others working in the same organization.
(2).................................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Most of the fastening devices used in clothing today, like the shoelace, the button, and the safely pin. have existed in some form in various cultures for thousands of years. But the zipper was the brainchild of one American inventor, namely Whitcomb Judson of Chicago. At the end of the 19th century. Judson was already a successful inventor, with a dozen patents to his credit for mechanical items such as improvements to motors and railroad braking system.
He then turned his mind to create a replacement for the lengthy shoelaces which were then used in both men’s and women's boots. On August 29th 1893, he won another patent, for what he called the case “locker”. Though the model was somewhat clumsy, and frequently jammed, it did work: in fact, Judson and his business associate Lewis Walker had sewn the device into their own boots. Although Judson displayed his clasp–locker at the World's Fair held in Chicago in 1893, the public largely ignored it. The company founded by Judson and Walker, Universal Fastener, despite further refinements, never really succeeded in marketing the device.
The earliest zip fasteners were being used in the clothing industry by 1905, but it was only in 1913, after a Swedish–American engineer, Gideon Sundbach, had remodeled Judson's fastener into a more streamlined and reliable form, that the zipper was a success. The US Army applied zippers to the clothing and equipment of the troops of World War I. By the late 1920s, zippers could be found in all kinds of clothing, footwear, and carrying cases; by the mid–1930s, zippers had even been embraced by the fashion industry.
The term “zipper" was coined as onomatopoeia (resembling the sound it makes) by B.F. Goodrich whose company started marketing rubber shoes featuring the fastener in 1923. Regrettably. Whitcomb Judson died in 1909, and never heard the term, or saw the success by which his invention would become popular.

Which of the following statements can best be inferred from the passage about zippers?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Spring is coming and it’s time for us to grow plants. Of course, not all plants are (1)..... in season. This makes it very (2)...... to pick the best plants to grow. The good news is that there are tons of choices. Do you know that plants can grow in nearly every climate?
It's true that some plants are picky but most are super (3)..... and only require water, dirt and of course sun. This spring is the (4)......... time to start your own garden. There are three amazing plants that work in every single climate. The first plant is spinach. Spinach is very easy to grow because it removes water well and can (5) ........ different levels of heat. The second one is carrots. There are many types of carrots you can grow. Most carrots are very quick to grow and also handle all types of climates as well. The third one is tomatoes. There are tons of different types of tomatoes. It’s easy to find the perfect tomato for any location. Go plant some plants!
(5)..............................