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In the past, both men and women were expected to be married at quite young ages. Marriages were generally arranged by parents and family, with their children having little chance to say no in the matter. In the past it was not surprising to find that a bride and groom had only just met on the day of their engagement or marriage.

In modern Vietnam, this has changed completely as people choose their own marriage-partners based on love, and in consideration primarily to their own needs and wants. Moreover early marriage is quite illegal.

The traditional Vietnamese wedding is one of the most important of traditional Vietnamese occasions. Regardless of westernization, many of the age-old customs practiced in a traditional Vietnamese wedding continue to be celebrated by both Vietnamese in Vietnam and overseas, often combining both western and eastern elements. Besides the wedding ceremony, there is also an engagement ceremony which takes place usually half a year or so before the wedding. Due to the spiritual nature of the occasion, the date and time of the marriage ceremony are decided in advance by a fortune teller. The traditional Vietnamese wedding consists of an extensive array of ceremonies: the first is the ceremony to ask permission to receive the bride, the second is the procession to receive the bride (along with the ancestor ceremony at her house), the third is to bring the bride to the groom's house for another ancestor ceremony and to welcome her into the family, then the last is a wedding banquet. The number of guests in attendance at these banquets is huge, usually in the hundreds. Several special dishes are served. Guests are expected to bring gifts, often money, which the groom and bride at one point in the banquet will go from table to table collecting.

In former days, the fact that a bride and groom had only first met just on the day of their engagement or marriage was _________.

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A recent issue of a language learning magazine has consulted a number of experts in the (1)________ of second language acquisition. Their advice may prove invaluable for those (2)______ a language course. One suggestion is that you (3)______whether you are likely to be successful at learning a language or not. Did you enjoy studying languages at school, for example? Do you have enough time to learn a language? The main (4)______will be your own time and effort. Therefore you must make sure that the course on offer leads to a (5)______qualification. Also, be realistic in your (6)______. If you don't set achievable aims you are more likely to give up. Do not be deceived (7)______thinking that the most expensive courses are the best. (8)______around to get the best possible value for money. You should also bear in mind that the quicker you learn a language the more quickly you forget it. Sandra Miller, a French teacher, tried to teach herself German by enrolling on a (9)______ course. Already fluent in four languages and with a sound knowledge of teaching methodology her chances of (10)______progress were high. Three years on she remembers very little. She feels her biggest mistake was not to build on her previous studies. "I should have consolidated what I'd learnt by continuing to study, even if it were by myself."

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Years ago there were many social rules and etiquette procedures (1)_______ introductions. Some formal introductions between two people were (2)_______ by letter by third party. A person had to be very careful to weigh the importance of social class or status, age, and gender when deciding (3)_______ person should be presented or introduced to the other person first. (4) ________, times have changed, and most of the social rules about introducing older people to younger ones, women to men, and those in higher positions to those in lower positions have changed, too. Many people now feel much more (5) _______ about making introductions. In most situations, handshaking is (6) ________, but these days it is more often done than not-especially in formal social or business settings. It's very common for one person (or both) to (7) ________a hand when meeting someone. If you are in this situation, and you are offered a hand to shake, you should grasp it firmly and shake it briefly. People often tend to make some (8)_____________about someone (9)_________ to their handshakes, so make sure yours is not too weak or limp, not too hard, and not too longlasting. (10) _________should be firm and brief

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In this week‘s issue, our resident film critic discusses the etiquette of cinema going, and the (1) ____ who prefer chewing hot-dogs, slurping drinks, gossiping and rustling crisp papers to actually watching the film. Fair complaint, or just cinema snobbery ? It‘s the munchers and talkers, not those who complain about them, who are (2) _____ other people‘s (3) ______ pleasures and the (4)_______ seem to me to be self-evident. Junk(5) _______ and even popcorns and choc ices, when eaten in a(6) _______ and possibly crowded space, are inclined to demand living space. They spread themselves about – usually onto other people‘s(7) _______ Crisps, peanuts, and boiled sweets make a lot of noise, first when being (8) ______ then when being crushed or sucked. These are definite(9) _______ , especially if you yourself – having merely come to see and hear the film – are not eating and therefore generously(10) ________ your friend onions, mustard and ketchup with the trousers of the stranger in the next seat

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Voluntary work is work that you do not get paid for and usually involves in doing things to help other people, especially the elderly or the sick. or working on (1)_____of a charity or similar organization. Most charitable organizations rely on unpaid volunteers, and thousands of Americans and British people give many hours of their time to doing some form of social work or organizing - fund raising events to support the work. Volunteering is especially popular in the US and the reasons this may be found in (2)_____ American values such as the Protestant work ethic, the idea that work improves the person who does it, and the belief that people can change their (3)_____ if they try hard enough. In the US young people over 18 can take part in AmeriCorps, a government programme that (4)_____ them to work as volunteers for a period of time, with the (5)_____ of help in paying for their education later. Older Americans who do not work may spend much of their free time volunteering. In Britain a lot of voluntary work is directed towards supporting the country‘s social services.The WRVS and other organizations run a meals- on- wheels service in many parts of Britain, (6)_____ hot food for old people who are (7)_____ to cook for themselves. The nationwide Citizens Advice Bureau, which offers free advice to the public (8)_____ a wide range of issues, is run (9)_____ by volunteers, and the Blood Transfusion Service relies on voluntary blood donors to give blood for use in hospitals. Political parties use volunteers at election time, and Churches depend on volunteers to (10)_____building clean

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In the world to day, particularly in the two most “industrialized areas, North America and Europe, recyling is big news. People are talking about it, practicing it, and discovering new ways to be sensitive to the environment. Recycling means finding was to use products a second time. The motto of the recycling movement is “Reduce, Reuse, Recycle”.
This first step is to reduce garbage. In stores, a shopper has to buy products in blister packs, boxes and expensive plastic wrappings. A hamburger form a fast food restaurant comes in lots of packaging: usually paper, a box, a bag. All that packaging is wasted resources. People should try to buy things that are wrapped simply, and to reuse cups and utensils. Another way to reduce waste is to buy high-quality products. When low quality appliances break, many customers throw them away and buy new ones – a loss of more resources and more energy. For example, if a customer buys a high-quality appliance that can be easily repaired, the manufacturer receives an important message. In the same way, if a customer chooses a product with less packaging, that customer sends an important message to the manufacturers. To reduce garbage, the throwaway must stop.
The second step is to reuse. It is better to buy juices and soft drinks in returnable bottles. After customers empty the bottles, they return them to the store. The manufacturers of the drinks collect the bottles, wash them, and then fill them again. The energy that is necessary to make new bottles is saved. In some parts of the word, returning bottles for money is a common practice. In those places, the garbage dumps have relatively little glass and plastic from throwaway bottles.
The third step is being environmentally sensitive is to recycle. Spent motor oil can be cleaned and used again. Aluminum cans are expensive to make. It takes the same amount of energy to make one aluminum can as it does to run a color TV set for three hours. When people collect and recycle aluminum (for new cans), they help save one of the world’s precious resources.

What are the two things mentioned as example of recycling?

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In this age of (30)........ telephone networks and electronic mail, it seems that fewer and even fewer people are taking time to sit down and write letters (31).......  friends and relatives. For hundreds of years, letters were the only way to keep (32)...........  people who were any distance away and letter-writing was seen as an important skill for all learned people (33)............. . Gradually, (34)............. , the importance of writing letters is decreasing to a point that majority of us have to (35)............ a special effort to turn out something worthwhile when we apply for a job or make a complaint. In business circles the tendency is for routine communications to become shorter. (36)............. clients may appreciate a detailed letter, an employee who sends out long letters is often regarded as (37)............ . Many people prefer the telephone in all circumstances and its speed is essential in many situations but (38)............  have you put the telephone down, dissatisfied with what you have managed to say? I don‘t think I‘ll throw my (39)................ away yet

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A lot of advice is available for college leavers heading for their first job. In this article we consider the move to a second job. We are not concerned with those looking for a second temporary position while hunting for a permanent job. Nor are we concerned with those leaving an unsatisfactory job within the first few weeks. Instead, we will be dealing with those of you taking a real step on the career ladder, choosing a job to fit in with your ambitions now that you have learnt your way around, acquired some skills and have some idea of where you want to go.
What sort of job should you look for? Much depends on your long-term aim. You need to ask yourself whether you want to specialize in a particular field, work your way up to higher levels of responsibility or out of your current employment into a broader field.
Whatever you decide, you should choose your second job very carefully. You should be aiming to stay in it for two or three years. This job will be studied very carefully when you send your letter of application for your next job. It should show evidence of serious career planning. Most important, it should extend you, develop you and give you increasing responsibility. Incidentally, if you are interested in traveling, now is the time to pack up and go. You can do temporary work for a while when you return, pick up where you left off and get the second job then. Future potential employers will be relieved to see that you have got it out of your system, and are not likely to go off again.
Juliette Davidson spend her first year after leaving St. Aldate’s College working for three lawyers. It was the perfect first job in that “ OK ... they were very supportive people. I was gently introduced to the work, learnt my way around an office and improve my word processing skills. However, there was no scope for advancement. One day, I gave my notice, bought an air ticket and traveled for a year.”
Juliette now works as a Personal Assistant to Brenda Cleverdon, the Chief Executive of business in the Community. “In two and a half years I have become more able and my job has really grown”, she says. “ Right from the beginning my boss was very keen to develop me. My job title is the same as it was when I started but the duties have changed. From mainly typing and telephone work, I have progressed to doing most of the correspondence and budgets. I also have to deal with a variety of queries, coming from chairmen of large companies to people wanting to know how to start their own business. Brenda involves me in all her work but also gives me specific projects to do and events to organize.”

If you have a desire to travel, when does the writer suggest that you do it?

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Nobody knows for certain what the origin of music was. Music is certainly older than poetry and painting but as early man had no way of (1) _______ it, we can only (2)_______ what it sounded like. Watching a child (3) ______ on a drum with its hands or a (4 ) ______ of wood, it is easy to see that this is the simplest of instruments. It does not (5) ______ much effort to produce a rhythm on it. Wall paintings show what some of the first instruments looked like. Early civilizations had already discovered the three basic ways of producing music: blowing into a tube, striking an object, and scraping a string. We know that western music comes from the (6) _______ Greeks. The musical scales we use now are (7) ______ on certain sequences of notes which the Greeks used to create a particular (8)_______.  Until the sixteenth century, most players of instruments were single performers, but as music became more (9)_______, orchestras and musical groups began to appear. This (10 ) _______ about the writing of music to be played byseveral musicians at one time. This can certainlybe called the birth of modern music

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Artist Kit Williams was always interested in trying new things, so when it was suggested that he should (1) _______ a book, he preferred to write his own story rather than work with someone else's. He hit (2) _______ a new idea . What better way to attract people's (3) _______ to his work than to give his readers the chance to take part in a treasure hunt? So Kit made a golden pendant in the (4) _______ of a hare and buried it underground at a secret location. The words and pictures in his book, Masquerade, (5) _______ clues as to where the hare was buried. Almost two million readers from all over the world joined in the rush to solve the puzzle. The race was open to all, and no one had any advantage - the treasure was as likely to be found by a clever child of ten as it was by a university professor. After more than two years, the golden hare was found by a businessman who called himself Ken Thomas, although this was actually a (6) _______ name. It appears that "Thomas" subsequently sold the hare for a large (7) _______ of money. Afterwards some people (8) _______ that the discovery of the hare was not based purely on the information in the book, but was the result of a complex (9) _______ in which "Thomas" was helped by a former girlfriend of Kit Williams. However, "Thomas" has always firmly (10) _______ these claims

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Schools in the United States have not always had a large number of libraries. As (42)______ as 1958 about half of the public schools in the United States had no libraries at all. The (43)______ of public school libraries increased dramatically when the federal government passed the Elementary and Secondary Education Act of 1965, (44)______ provided funds for school districts to improve their education programs and facilities, including their libraries. (45)______, many educators claim that since the legislation was passed federal spending has not increased sufficiently to meet the rising (46)______ of new library technologies such as computer databases and Internet access Because the federal government provides only limited funds to schools, individual school districts (47)______ on funds from local property taxes to meet the vast majority of public school expenses. Therefore, the libraries of public schools tend to reflect the (48)______ capabilities of the communities in which they are located. Districts in wealthy suburbs often have fully staffed libraries (49)______ abundant resources, spacious facilities, and curricular and instructional support. In (50)______, school districts in many poor areas house their libraries in ordinary classrooms or in small rooms. The libraries in such areas are generally staffed by volunteers, who organize and (51)______ books that are often out-of-date, irrelevant, or damaged

FIRST TIME IN THE AIR
When John Mills was going to fly in an aeroplane for the first time, he was frightened. He did not like the idea of being thousands of feet up in the air. “ „I also didn‟t like the fact that I wouldn‟t be in control,” says John. 
“I‟m a terrible passenger in the car. When somebody else is driving, I tell them what to so. It drives everybody crazy.”
However John couldn‟t avoid flying any longer. It was the only way he could visit his grandchildren in Canada. 
“I had made up my mind that I was going to do it, I couldn‟t let my son, his wife and their three children travel all the way here to visit me. It would be so expensive for them and I know Tom‟s business isn‟t doing so well at the moment – it would also be tiring for the children – it‟s a nine-hour flight!” he says. 
To get ready for the flight John did lots of reading about aeroplanes. When he booked his seat, he was told that he would be flying on a Boeing 747, which is better known as a jumbo jet. “I needed to know as much as possible before getting in that plane. I suppose it was a way of making myself feel better. The Boeing 747 is the largest passenger aircraft in the world at the moment. The first one flew on February 9th 1969 in the USA. It can carry up to 524 passengers and 3.400 pieces of luggage. The fuel for aeroplanes is kept in the wings and the 
747‟s wings are so big that they can carry enough fuel for an average car to be able to travel 16,000 kilometres a year for 70 years. Isn‟t that unbelievable? Even though I had discovered all this very interesting information about the jumbo, when I saw it for the first time, just before I was going to travel to Canada, I still couldn‟t believe that something so enormous was going to get up in the air and fly. I was even more impressed when I saw how big it was inside with hundreds of people!” 
The biggest surprise of all for John was the flight itself. “The take-off itself was much smoother than I expected although I was still quite scared until we were in the air. In the end, I managed to relax, enjoy the food and watch one of the movies and the view from the window was spectacular. I even managed to sleep for a while! 
Of course,” continues John, “the best reward of all was when I arrived in Canada and saw my son and his family, particularly my beautiful grandchildren. Suddenly, I felt so silly about all the years when I couldn‟t even think of getting on a plane. I had let my fear of living stop me from seeing the people I love most in the world. I can visit my son and family as often as I like now!”

Why did John Mills fly in an aeroplane? 

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The history of clinic nutrition, or the study of the relationship between health and how the body takes in and utilizers food substances, can be divided into four distinct eras: the first began in the nineteenth century and extended into the early twentieth century when it was recognized for the first time that food contained constituents that were essential agents. Near the end of this era, research studies demonstrated that rapid weight loss was associated with nitrogen imbalance and could only be rectified by providing adequate protein associate with certain foods.
The second era was initiated in the early decades of the twentieth century and might be called "the vitamin period". Vitamins came to be recognized in foods, endeficiency syndromes were described. As vitamins became recognized as essential food constituents necessary for health, it became tempting to suggest that every disease and condition for which there had been no previous effective treatment might be responsive to vitamin therapy. At the point in time, medical schools started to become more interested in having their curricula integrate nutritional therapies in medicine. Reckless claims were made for effects of vitamins that went far beyond what could actually be achieved from the use of them.
In the third era of nutritional history in the early 1950's to mid-1960's, vitamin therapy began to fall into disrepute. Concomitant with this, nutrition education in medical schools also became less popular. It was just a decade before this that many drug companies had found their vitamins sales skyrocketing and were quick to supply practicing physicians with generous samples of vitamins and literature extolling the virtue of supplementation for a variety health-related conditions. Expectations as to the success of vitamins in disease control were exaggerated. As is known in retrospect, vitamin and mineral therapies are much less effective when applied to health-crisis conditions that when applied to long-term problems of nutrition that lead chronic health problem.

Why did vitamins therapy begin losing favour in the 1950's?

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All over the world, people are changing the face of the earth. Wild areas are cleared for farming and to build roads and expand cities. Our factories, cars, and power stations poison the ….(1) with polluting gases and chemical waste. As well as transforming the environment, we are destroying habitats, the home of ……(2) plants and animals. Living things have evolved over millions of years. Many animals and plants can only …….(3) in certain environments. When such areas destroyed, wildlife cannot always……..(4) to the new conditions and some species may…….(5) out. Thousands of species of plants and animals face extinction because of human activities. People can also…….(6) from habitat destruction. When forests are cut down, earth is washed away, this causes crop failures and starvation. There is the future to consider, too; plants provide essential foods and can also be used in medicines. If species……..(7) extinct, their potential value will never be known. The scale of destruction is enormous. Swamps, forests, grasslands and jungles are being cleared at an increasing extend. Half of the world‘s tropical rainforests have……..(8) been destroyed. Coral reefs, called the forests of the ocean because they are so rich in life, are……..(9) around the world. We must limit the damage to habitats now………(10) they remain a valuable resource for the future

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Our family has got many books. All the …(33)……… of our family buy books and read them. My mother says that books help us in self-education. In ancient times, books ……(34)…… written by hand. It was difficult to write a book …(35)……… a pen. Then printing came into our life. Printing played an important ……(36)…. in the development of literature and culture. Now there are a lot of books in the shops, there are many books in our flats. But it is difficult to buy all books …(37)……… we want to read. That‘s why we get books in public libraries. There are some problems in our life and sometimes it is difficult to ……(38)… them. I think that books can help us. Last year I read a very interesting book ― An American Tragedy‖ by Theodore Dreiser. This novel was …(39)…… at the beginning of the 20th century. The novel ……(40)……. The tragic fate of a boy and a girl, Clyde and Roberta ……(41)…… name. It is a sad story. This novel was written many years ago, but it is …(42)……… nowadays. Books must be our friends during our life

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One of the highest honors for formalists, writers, and musical composers is the Pulitzer Prize. First awarded in 1927, the Pulitzer Prize has been won by Ernest Hemingway, Harper Lee, John F. Kennedy, and Rodgers and Hammerstein, among others. As with many famous awards, this prize was named after its founder, Joseph Pulitzer.
Joseph Pulitzer’s story, like that of many immigrants to the United States, is one of hardship, hard work and triumph. Born in Hungary, Joseph Pulitzer moved to United States in 1864. He wanted to be a reporter, but he started his American life by fighting in the American Civil War. After the war, Pulitzer worked for the German - language newspaper, the Westliche Post. His skills as a reporter were wonderful, and he soon became a partial owner of the paper.
In 1978, Pulitzer was able to start a newspaper of his own. Right from the first edition, the newspaper took a controversial approach to new. Pulitzer wanted to appeal to the average reader, so he produced exciting stories of scandal and intrigue. Such an approach is commonplace today, but in Pulitzer’s time it was new and different. The approach led to the discovery of many instances of corruption by influential people. Pulitzer ‘paper became very famous and is still produced today.
The success of Joseph Pulitzer’s newspaper made him a very wealthy man, so he wanted to give something back to his profession. Throughout his later years, he worked to establish university programs for the teaching of journalism, and he funded numerous scholarships to assist journalism students. Finally, he wanted to leave a legacy that would encourage writers to remember the importance of quality. On his death, he gave two million dollars to Columbia University so they could award prizes to great writers.
The Pulitzer Prize recipients are a very select group. For most, winning a Pulitzer Prize is the highlight of their career. If an author, journalist, or composer you know has won a Pulitzer Prize, you can be sure they are at the top of their profession.

According to the reading passage, how did Joseph Pulitzer appeal to the average reader?

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People in the United States often shop from catalogs. There are special catalogs for (1)____ every need, including clothing, furniture, health, (2)____ products and things for the kitchen. People also order (3)_____ 40% of their music from music club catalogs. Customers say that music stores are too noisy. Television shopping began in 1986. About 5% to 8% of the American public now shops by television. Some (4)_____shopping channels are the Home Shopping Network and QVC. Customers say that television shopping is (5)____.than shopping in a store. How do they buy things? They (6)______a phone call and charge the item to their credit card. And TV shopping channels are on late at night (7)______people can go shopping anytime. Is computer shopping the way of the future? About 37% of American (8)____now have personal computers. And shopping by computer (or shopping on-line) is (9)______to more people every day. Already, shoppers can use their computers to order many different products, such as computer products, flowers, foods, T-shirts, and posters. And new on- line shopping services (10)________every day. Soon people may be able to shop for anything, anytime, anywhere in the world

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Once upon a time, people left school or university, joined a company and stayed within until they retired. The concept of a job for life is now long (1)_______, and nowadays many employees find it hard to stay loyal to their companies for even a relatively short period of time. According to a recent survey, this is particularly (2)_______ in London, where more than half of those asked said that they constantly (3)_______ one eye on other job opportunities, (4)_______ they are fairly happy in their existing job. A high number of London workers say that they are always on the (5)_______ , although they are content and motivated in their current position. Job seekers find that the internet (6)_______ them with a quick and easy way to find out what's available, and 53 percent said that they had applied for a job or registered with an employment agency in the past 12 months. This proactive (7)_______ means that people can look for a perfect job match with the (8)_______ of effort. But while this is good for job hunters, the growing lack of company loyalty could (9)_______ up being a big problem for employers .Perhaps surprisingly, the (10)_______ factors attracting job seekers was not more money, but challenging and interesting work.

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Sugar tastes sweet because of thousands of receptors on the tongue which connect the substance with the brain. The taste of sweetness is (1) ____ accepted as the most pleasurable known although it is a fructose Abundant is the most common occurring sugar, (2) ____of which include fruit and honey. Sucrose which supplies glucose to the body, is (3) ____ from the sugar cane plant, and white sugar (pure sucrose) is used by food technologists to (4) ____ sweetness in other substances. Approximately a dozen artificial (5) ____ have been discovered; one of the earliest was Sorbitol from France. Manufacturers (6) ____ large amounts of sugar to foodstuffs but never more than the (7) ____ required to produce the optimum pleasurable taste. Surprisingly, this (8) ____ is similar for different people and in different cultures. No one has (9) ____ discovered a way to predict whether a substance will taste sweet, and it was by (10) ____ alone that all the man-made chemical sweeteners were found to be sweet

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A folk culture is small, isolated, cohesive, conservative, nearly self-sufficient group that is homogeneous in custom and race, with a strong family or clan structure and highly developed rituals.
Order is maintained through sanctions based in the religion or family, and interpersonal relationships are strong. Tradition is paramount, and change comes infrequently and slowly. There is relatively little division of labor into specialized duties. Rather, each person is expected to perform a great variety of tasks, though duties may differ between the sexes. Most goods are handmade, and a subsistence economy prevails. Individualism is weakly developed in folk cultures, as are social classes. Unaltered folk cultures no longer exist in industrialized countries such as the United States and Canada. Perhaps the nearest modern equivalent in Anglo-America is the Amish, a German American farming sect that largely renounces the products and labor saving devices of the industrial age. In Amish areas, horse-drawn buggies till serve as a local transportation device, and the faithful are not permitted to own automobiles.
The Amish’s central religious concept of Demut, “humility”, clearly reflects the weakness of individualism and social class so typical of folk cultures, and there is a corresponding strength of Amish group identity. Rarely do the Amish marry outside their sect. The religion, a variety of the Mennonite faith, provides the principal mechanism for maintaining order.
By contrast, a popular culture is a large heterogeneous group, often highly individualistic and constantly changing. Relationships tend to be impersonal, and a pronounced division of labor exists, leading to the establishment of many specialized professions. Secular institutions, of control such as the police and army take the place of religion and family in maintaining order, and a money-based economy prevails. Because of these contrasts, “popular” may be viewed as clearly different from “folk”.
The popular is replacing the folk in industrialized countries and in many developing nations, Folk- made objects give way to their popular equivalent, usually because the popular item is more quickly or cheaply produced, is easier or time saving to use, or lends more prestige to the owner.

What does the passage mainly discuss?

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Schools in the United States have not always had a large number of libraries. As (42)______ as 1958 about half of the public schools in the United States had no libraries at all. The (43)______ of public school libraries increased dramatically when the federal government passed the Elementary and Secondary Education Act of 1965, (44)______ provided funds for school districts to improve their education programs and facilities, including their libraries. (45)______, many educators claim that since the legislation was passed federal spending has not increased sufficiently to meet the rising (46)______ of new library technologies such as computer databases and Internet access Because the federal government provides only limited funds to schools, individual school districts (47)______ on funds from local property taxes to meet the vast majority of public school expenses. Therefore, the libraries of public schools tend to reflect the (48)______ capabilities of the communities in which they are located. Districts in wealthy suburbs often have fully staffed libraries (49)______ abundant resources, spacious facilities, and curricular and instructional support. In (50)______, school districts in many poor areas house their libraries in ordinary classrooms or in small rooms. The libraries in such areas are generally staffed by volunteers, who organize and (51)______ books that are often out-of-date, irrelevant, or damaged.